酒店回复: Dear Agnetta, Thank you for choosing Bridgewater Marriott for your family trip to our wonderful city. We are thrilled we exceeded your expectations for a fantastic experience and made the special day memorable. We also appreciate you mentioning our devoted associates for the excellent service they provided. We are grateful for your kind review and invite you to stay with us again the next time you are in the area.Grace Lizardo,Director of Rooms Operations
5.0分
情侣出游
原文
翻译提供方:Google
房间本身布置得非常漂亮,非常舒适。浴室装饰得非常漂亮,很喜欢淋浴装置。
5.0分
情侣出游
原文
翻译提供方:Google
入住非常愉快。工作人员非常友好和专业。食物很美味。房间干净。床上用品很舒适。
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酒店回复: Hi Pamela,Thank you for leaving a positive review! We look forward to welcoming you back for a future visit! Sincerely,Michael
2.0分
其他
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We had no idea that there was construction happening in the restaurant and bar. Bar area was very limited and wish we would have known. Feel like there was a lack of transparency with this reservation.
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酒店回复: Dear Guest, Thank you for choosing our hotel for your recent stay. We apologize for the issues you experienced due to our remodel. We understand your frustration, and we are grateful for your patience. This information is updated on our website, and we apologize if this was not communicated to you adequately. We hope that you will consider a return visit when our improvements have been completed to experience our revitalization firsthand. We look forward to welcoming you back soon.Dennis GomesAssistant Director of Food and Beverage
2.0分
其他
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Front desk staff were almost rude. Question about parking options (lot was full) was met with repeated script of “out front and on the side” which we just said was full. Response was “c’est la vie”.
Renovations underway. One elevator working which was always packed with other guests. Didn’t expect to pay regular rate and have such struggle with basics.
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酒店回复: Dear Rochelle, Thank you for your review. Please accept our apologies for the behavior of our front desk associates. We appreciate you bringing this to our attention. We will share your comments with the appropriate individuals so that such matters do not happen again. We are also sorry for the inconvenience caused by the limited elevator service. Thank you again for your valuable feedback; we will address this properly. Additionally, we regret the frustration you experienced due to our ongoing remodel. This information is updated on our website, and we apologize if this was not communicated to you adequately. We would love for you to experience our updated look and hope you will come back and see us. Dennis GomesAssistant Director of Food and Beverage
5.0分
商务出差
The staff was amazing! The hotel was clean, wonderfully decorated and convenient to the airport.
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酒店回复: Dear Guest, We are incredibly pleased you enjoyed your stay at Bridgewater Marriott and had a memorable experience. It is always a pleasure to read reviews complimenting our courteous associates and beautiful, immaculate accommodations. We are also glad our proximity to the airport perfectly suited to your needs. Thank you for being our guest, and we hope to be your first choice every time you visit the area.Dennis GomesAssistant Director of Food and Beverage
287号的车流把我吵醒了好几次,我没法关掉桌子上方的灯。我找不到开关,也够不着拔掉插头,所以灯也整晚都亮着。
短期住宿,一切条件都很好
优秀的预订团队成员
一切都很好,只是房间里有很多噪音,我无法好好休息。你可以听到走廊里所有的门关上的声音。
首先,这家酒店很普通,不像这些照片上看起来那么光鲜亮丽;这是一家现代的普通万豪酒店。无论如何,我对大多数员工和管理层感到不满。
我入住时要求提供浴袍和一条额外的毛巾,因为我知道他们通常只留下两条。但我从未收到过。
最主要的问题是,当我到达一个房间时,整个走廊都有烟味。我抱怨过。然后,当我进入房间时,水槽堵塞了,无法排水。我打电话给礼宾部,告诉他们这个问题。他们建议我换一张双人大床房,但我付了钱却没有换。
他们最终没有解决这个问题。
我非常沮丧,在退房时提出了投诉。
现在,我因为吸电子烟被收取了 250 美元的吸烟费!!!!他们试图把烟味归咎于我,因为他们声称他们发现了“卷烟纸”,然后改口说他们看到我在吸电子烟。
长话短说,如果您想感到失望,然后在抱怨事情后收取吸烟费,请在这里预订!
我们全家要去旅行,我丈夫要求住在新泽西州布里奇沃特的万豪酒店。那天正好是他生日的周末,所以我就答应了。工作人员非常有礼貌,服务周到。谢谢你们让我度过了美好的时光。
房间本身布置得非常漂亮,非常舒适。浴室装饰得非常漂亮,很喜欢淋浴装置。
入住非常愉快。工作人员非常友好和专业。食物很美味。房间干净。床上用品很舒适。
We had no idea that there was construction happening in the restaurant and bar. Bar area was very limited and wish we would have known. Feel like there was a lack of transparency with this reservation.
Front desk staff were almost rude. Question about parking options (lot was full) was met with repeated script of “out front and on the side” which we just said was full. Response was “c’est la vie”.
Renovations underway. One elevator working which was always packed with other guests. Didn’t expect to pay regular rate and have such struggle with basics.
The staff was amazing! The hotel was clean, wonderfully decorated and convenient to the airport.