酒店回复: Dear guest, Thank you for your feedback. We are glad you enjoyed our convenient location, spacious room, early check-in, and breakfast selection. We appreciate your comment about the soundproofing and will work on improving it We hope to welcome you again soon! Kind regards, Julien Offrey. General Manager.
5.0分
经典房
家庭亲子
在火车站斜对面，边上就是步行街和奢侈品一条街。酒店内部旧一点，有提供一次性拖鞋。
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酒店回复: Dear guest, Thank you for your feedback.We are glad you enjoyed our prime location, right opposite the train station and next to the pedestrian and luxury shopping streets. We also appreciate your comments about the hotel’s interior and amenities, which help us improve.We look forward to welcoming you again. Kind regards, Julien Offrey.General Manager.
酒店回复: Dear guest, Thank you for your kind review! We're glad you enjoyed the spacious room, convenient layout, and our location near the train station. We hope to welcome you again soon.Best regards,Julien OffreyGeneral Manager
1人觉得有用
1.0分
经典房
朋友出游
告诉我们超售，然后让我们去比较平价的酒店 我们已经半年前预订了
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酒店回复: Dear Guest, We sincerely apologize for the inconvenience caused by the overbooking due to maintenance issues. We completely understand how frustrating this must have been, especially after booking well in advance. This is not the level of service we strive to offer, and we deeply regret the disruption to your plans. We have carefully searched for the most convenient and high-quality solution to ensure that your stay in Geneva is as smooth as possible. We hope to have the chance to welcome you in the future and provide the stay you truly deserve. Kind regards, Julien Offrey, General manager.
位置就在车站对面，标志非常明显。房间比较宽敞，比规定check in的时间提前了三个小时也成功办理了入住。就是房间隔音方面有点欠佳。早饭种类比较丰富👌
在火车站斜对面，边上就是步行街和奢侈品一条街。酒店内部旧一点，有提供一次性拖鞋。
位置很好，就在科尔纳万火车站对面。公交车和电车班次很多。房间有点旧，我不太喜欢浴缸和淋浴一体的设计。
酒店很老旧，而且根本不可能提前入住。
我知道这家酒店会是怎样的标准，它属于日内瓦经济型酒店中比较稳妥的选择。但还是忍不住对大堂里一些不太得体的顾客感到失望，尤其是这还是一家商务酒店。房间还好，电视有点难操作，床单有点粗糙，水压很低，吹风机也很难拿到和使用。如果我是出差住这里，我会觉得不太舒服。
位置完美，离火车站很近。员工很乐于助人，但酒店规定不能存放运动器材，这给我们带来了不便。这是一家老酒店了，所以浴室比较旧，冰箱也没通电。
订的家庭房，面积很大，卧室和起居是分开的，起居室的沙发打开是双人床，两个孩子睡完全没问题，两个卫生间。地理位置优越，就在火车站旁边
告诉我们超售，然后让我们去比较平价的酒店 我们已经半年前预订了
位置绝佳，设施齐全，但大堂感觉过于奢华，要知道房间里的水龙头都快不能用了。如果能把重心更多地放在实用性上就好了。
这家酒店很旧了，需要更专业的前台员工来处理入住和客人问题。同等水平的其他酒店相比，这家酒店的价格也太贵了。