酒店回复: Dear Xiakeyimuzi,Thank you for your review regarding your stay at the Grand Hotel et De Milan.Your business is very important to us and we value your feedback.We are really looking forward to welcoming you at our hotel again.Best RegardsCarla Falzone Director of Operations
酒店回复: Dear ntzhumin,we are always doing our best in order to fully satisfy our guests and your comments and opinions are very important.On behalf of our entire team, I would like to apologize for not exceeding completely your expectations.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best regardsCarla FalzoneDirector of Operations
4.0分
经典房
家庭亲子
酒店房间内的空调系统非常好；
浴室空间夠宽膛；
酒店地点十分方便
酒店服务员十分友善热情和真诚帮助
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酒店回复: Dear Guest,We are delighted to read of your enjoyable experience at the Grand Hotel et De Milan as well as the comments about Hotel peculiarities! It was a pleasure to have you staying with us and we very much hope to have the opportunity to welcome you back very so on!My warmest regardsCarla Falzone Director of Operations
酒店回复: Dear Guest,Thanks a lot for your lovely review! We are very pleased you loved your stay at the Grand Hotel et De Milan and we will share your kind words with the rest of the staff, who are always at complete disposal and really committed to personalized service.Hoping to have the pleasure of welcoming you back so on,Yours sincerelyCarla Falzone Director of Operations
酒店回复: Dear Guest, thank you for such a nice feedback! We really appreciate that you enjoyed your stay with us. We look forward to welcoming you back soon.
1人觉得有用
5.0分
甄选房
代人预订
设施：齐全
卫生：干净
环境：优美
服务：态度好
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酒店回复: Dear Guest,thank you so much for your nice review following your stay in our hotel.Your business is very important to us and we value your feedback.We are really looking forward to welcoming you at our hotel again.Best RegardsCarla FalzoneDirector of Operations
非常有艺术氛围的酒店，处于米兰黄金四角，可以说是米兰市中心老牌的奢华酒店。对面就是新贵armani酒店。服务很nice，vintage的room key，感觉手上拿了块奥运铜牌，很沉，和这个酒店的历史一般深沉～不用带出，出门前交给关键即可。酒店餐厅也是要夸一夸，不会像Ritz Vendome Paris的服务人员那样的高傲，很贴心也很细致。步行到周围都是好吃好逛的，或者走去Duomo都很近，10-15分钟。米兰centrale打车10欧，还可以坐地铁去linate机场，一人2.2欧。想体验游的，可以和我一样探索下，还是蛮有趣的。
地理位置极好，购物广场，大教堂，歌剧院步行5分钟可达；服务超级棒，每一次外出都会整理房间,一座有历史又充满现代感的酒店。门口有欢迎苹果。
房间其实还行，服务也很好，礼宾非常热情。地理位置都比较方便，走到大教堂15分钟，酒店过马路就可以开始购物
老建筑酒店 很有品味 离教堂五分钟。
地理位置绝佳，交通方便，紧邻购物中心，米兰大教堂也不远走路10分钟，早餐品种不多，早餐厅服务太差，对于第一次入住的人，也不给介绍，等咖啡的时候才搞明白，有些餐需要看菜单点餐，找服务员点餐，他说等他的同事来为我们点餐，他其实也不忙也不在做任何服务，不知道是不是分桌服务，一坐下点的咖啡，10多分钟才上，等了好久，好不容易才点上2个煮鸡蛋，20分钟多才上，一早上全耗在早餐厅了，性子急的人，不建议在任何酒店用早餐
酒店房间内的空调系统非常好；
浴室空间夠宽膛；
酒店地点十分方便
酒店服务员十分友善热情和真诚帮助
卫生：浴巾不够白、硬又薄，淋浴在浴缸里操作，有跌倒的风险，不利于年龄大的客人。
酒店地理位置好，距离大教堂、埃马努埃莱二世长廊、斯福托尓扎城堡等景点都很近，步行15分钟左右均可到达。
酒店位于米兰绝佳位置，身处购物天堂中心，离米兰大教堂步行10分钟不到。酒店比较大、服务也很好，老牌顶级酒店。
设施：齐全
卫生：干净
环境：优美
服务：态度好
不符合五星级标准