酒店回复: Hello,Thank you so much for sharing your feedback on your recent stay at our hotel.We are delighted that you appreciated the cleanliness and organization of your room, as well as the easy access to our hotel, whether arriving from the motorway or walking to the city center. It is gratifying to read that our parking met your expectations, and we would like to take this opportunity to remind you that our private and secure parking is available for €16, while free street parking is also available overnight, very close to the hotel.We are sorry for the inconvenience you experienced with the air conditioning in your room during your first night. Please know that we have taken all necessary steps to ensure that this type of incident does not happen again, and we thank you for highlighting the responsiveness and attentiveness of our reception team.Regarding breakfast, we have taken note of your comments on the variety offered. Your suggestions help us consider potential improvements to better meet your expectations during your future stays.We hope to have the pleasure of welcoming you back again, especially if you return by car.Sincerely,ElisaHead Receptionist

酒店回复: 您好！ 非常感谢您详细的反馈。我们很高兴得知我们酒店的位置让您可以轻松游览阿**翁和阿尔勒，并且您赞赏我们员工的友好服务。 我们很高兴地下停车场（每晚16欧元）及其直通大堂的通道为您提供了便利。您关于夜间泳池温度的反馈很有帮助，我们也同意这一点——在凉爽的夜晚，日落前游泳是理想的选择。 至于早餐，我们致力于提供简单清新的法式早餐，开启美好的一天。我们感谢您的建议，并将继续努力改进早餐品种。由于附近餐饮选择有限，您建议增加早餐，这对未来的客人来说非常有价值。 我们希望您下次来普罗旺斯时再次欢迎您。 此致， Elisa 接待经理

酒店回复: Hello,Thank you for your kind comment.Our customers' satisfaction is our greatest reward.We hope to see you again soon.Sincerely,ElisaReception Manager

酒店回复: 您好！ 感谢您的留言。 至于我们的位置，我们距离市中心步行10-15分钟，因此我们拥有一个大型游泳池和一个大型地下停车场。:) 前台团队还可以随时为客人叫出租车。 我们期待再次欢迎您的到来，并向您展示我们优质的服务。 此致， Elisa

酒店回复: 您好！ 感谢您分享您的体验。尽管入口较窄，但我们很高兴酒店的位置和停车位让您入住体验更加便捷。 对于您房间清洁度不佳，我们深表歉意。请知悉，我们已提高客房服务人员的清洁意识，以防止此类事件再次发生。 此致， Elisa 接待经理