酒店回复: Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a comfortable stay here. Your satisfaction is our first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again! HOTEL GRAN Ms KYOTO Front Desk Team
酒店回复: Thank you very much for sharing your kind review. We are delighted to hear that you were satisfied with our front desk service, the spacious room, and especially the size of the bathroom. It is also wonderful to know that you found the hotel clean and appreciated our daily housekeeping service.We are glad that our central location made it easy for you to enjoy the nearby shopping and dining options. Your kind words are a great encouragement to our entire team.We truly appreciate your stay and are very happy to hear that you would choose our hotel again on your next visit. We look forward to welcoming you back in the future.HOTEL GRAN Ms KYOTOFront Desk Team
点评来源 Trip.com
4.7分
双床房
家庭亲子
房间挺大的，但是特别热，窗户打不开，不开空调也很热很热。
”另外每天早上六点钟，外面有固定的敲钟声音。把人吵醒。还有很多乌鸦叫声。
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酒店回复: Thank you very much for your positive review and for sharing your experience with us.Regarding the room temperature, during the winter season our air conditioning system operates in heating mode only due to the system’s specifications. We sincerely appreciate your kind understanding. It is also possible that there were unexpectedly warm days for this time of year, which may have made the room feel warmer than usual.For safety reasons, the windows in some rooms can only be opened by our staff. If you would like the window to be opened, please contact the front desk and we will be happy to assist you. We can also provide a fan upon request.As for the sound of the bell in the early morning, our hotel is located in the center of Kyoto, where there are many temples nearby. This is part of the traditional atmosphere of the city. We sincerely appreciate your understanding.We truly hope to welcome you again in the future and will continue striving to make your stay even more comfortable.HOTEL GRAN Ms KYOTOFront Desk Team
酒店回复: Thank you very much for taking the time to share your kind feedback with us!We are delighted to hear that you found the room clean and well equipped, enjoyed our service, and appreciated the convenient location with easy access to dining, shopping, and public transportation. Your positive comments are truly encouraging for our team.Your satisfaction is our top priority, and we will continue striving to improve our hospitality.Thank you for choosing to stay with us. We hope to welcome you again in the future!HOTEL GRAN Ms KYOTOFront Desk Team
酒店回复: Dear Guest,Thank you for taking the time to share your feedback with us.We sincerely apologize for the unpleasant experience you encountered during your stay, especially regarding the cleanliness of your room. This is certainly not the standard of service we strive to maintain.Your comments have been shared with our housekeeping team for immediate review and improvement to ensure such issues do not occur again.We are glad to hear that you found our location convenient, and we truly appreciate your understanding.We hope you will give us another opportunity to provide you with a more comfortable and pleasant stay in the future.Kind regards,Front DeskHotel Gran Ms Kyoto
5.0分
豪华双床房(带加床)
家庭亲子
位置完美服务到位
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酒店回复: Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a comfortable stay here. Your satisfaction is our first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again! HOTEL GRAN Ms KYOTO Front Desk Team
酒店回复: Thank you very much for taking the time to share such a detailed review of your stay with us. We are delighted to hear that you found our location convenient for dining, shopping, and sightseeing, and that the nearby transportation options made it easy for you to explore the city. We are also pleased that our multilingual front desk staff could assist you comfortably during check-in.It is wonderful to know that you appreciated the size of the room and the space available even after opening a large suitcase. We are also glad that our coin laundry facilities on the second floor were helpful for your stay.Your kind comments mean a lot to us and encourage our team to continue providing the best possible service. We truly appreciate your stay and hope to have the pleasure of welcoming you again on your next visit to Kyoto.HOTEL GRAN Ms KYOTOFront Desk Team
酒店位置离河源町很近， 边上就是本愿寺 敌在本院寺，边上地铁 公交很方便 吃饭也很方便。边上的饭团很好。性价比很高
前台态度很好，房间空间很大，特别是卫生间很宽敞，酒店也很干净，每天都会打扫，位置在市中心，附近很多商场和吃的，下次还会订这个酒店。
房间挺大的，但是特别热，窗户打不开，不开空调也很热很热。
”另外每天早上六点钟，外面有固定的敲钟声音。把人吵醒。还有很多乌鸦叫声。
房间不大，但是该有的都有！干净，服务也不错！地段非常好，吃，买都超级方便，门口就有 711 和公交车站去哪儿都方便
设施：好
设施：齐全
卫生：干净
环境：不错
服务：很好
这家酒店非常棒，地理位置优越，从大阪过来很方便，去京都车站也很方便。酒店附近有地铁站、公交车站和商业街。
前台有会说俄语的姑娘帮我们办理了入住，她非常友善，讲解得很清楚。
房间宽敞、舒适、温馨，设施一应俱全。
强烈推荐，我们一定会再回来的！
房间较小，只适合一个人的背包客。
不佳体验是床垫有污渍，马桶圈上还有血渍，有点低于日本日常服务标准。
但酒店胜在地段很好，一个出行还是很方便的。
位置完美服务到位
在京都住宿的绝佳选择。地铁、祇园都在步行距离之内，购物街和购物中心也近在咫尺。酒店的一切都很满意，没有发现任何缺点。前台有一位可爱的俄罗斯女孩，帮了我们很多忙。
位置很好，就在三条商业街旁边，吃饭逛街、购物全不愁。出门就有公交地铁，走十分钟到鸭川，总之都很方便。前台支持多语言，入住沟通没有问题。另外房间比较大，打开28寸行李箱之后还有富裕行走的空间，比东京好太多，性价比相当不错。
2楼有洗衣机烘干机，适合长期住。
酒店地理位置绝佳，无论是地铁站还是公交车站都在附近，餐饮店和便利店也触手可及，非常方便观光。夏天天气炎热时，酒店提供冰淇淋服务，这点让人感到非常惊喜。唯一美中不足的是，入口旁边设有吸烟区，烟味有点重，让人不太舒服。