酒店回复: Dear zi0707,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We are pleased to know that you enjoyed our swimming pool, convenient proximity to the airport, generous breakfast offerings, and the complimentary airport shuttle service. Your kind appreciation for our staff at the front desk is truly valued, and we will gladly share your compliments with her.We also appreciate you highlighting the importance of checking the shuttle timetable and our late check-out policy, as this information can be helpful for fellow travelers when planning their stay.At the same time, we sincerely apologize for the slight odor you experienced in the bathroom. Please rest assured that your comments have been shared with our housekeeping and maintenance teams for immediate attention and improvement.Thank you once again for your valuable feedback. We look forward to welcoming you back for an even more comfortable and enjoyable stay in the future.Warm Regards,Ulil AZMI - General Manager
酒店回复: Dear ronnie8,Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. We sincerely regret to hear that your recent stay did not meet the standards you experienced with us in the past, and we truly apologize for the inconvenience caused.We are especially sorry about the smoke alarm issue that disrupted your rest during the night. This is certainly not the experience we want for our guests, and we understand how frustrating it must have been, particularly with the difficulty in reaching our front desk and the delay in resolving the matter. Please accept our apologies for the service shortcomings you encountered during this time.We also apologize for the cleanliness issue you mentioned regarding the bedsheets, as well as your disappointment with the breakfast quality and quantity. These concerns have been taken seriously and will be shared with our housekeeping and food & beverage teams for immediate review and improvement.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Warm Regards,Ulil AZMI - General Manager
酒店回复: Dear Valued Guest,Thank you for sharing your feedback. We appreciate your comments regarding the room size and are glad to hear that you found our airport shuttle service and early breakfast service at 3 AM convenient.Your feedback helps us improve our services, and we hope to have the opportunity to welcome you again for a comfortable stay.Warm regards,Ulil AZMI - General Manager
酒店回复: Dear rondodo666,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We’re glad to hear that you appreciated our convenient location near the airport, the complimentary airport shuttle service, as well as our breakfast selection and hotel facilities.Regarding mineral water, please allow us to clarify that each room is provided with a carafe, and drinking water is available through dispensers located on every corridor for guests to refill at their convenience. This initiative is part of our commitment to being more environmentally friendly and reducing the use of single-use plastic. We apologize if this information was not clearly communicated during your stay.We truly appreciate your understanding and feedback, and we hope to have the opportunity to welcome you back again in the future.Warm Regards,Ulil AZMI - General Manager
泳池挺好看的
距离机场很近
早餐丰富
有免费巴士往返机场
注意时间表
1楼有按摩店 会要小费
即使深夜凌晨入住也不可以给延迟退房
卫生间有点返味
前台Dinna 服务很热情❤️
位置：距离机场15分钟车程。酒店提供免费班车服务，每1.5小时一班。酒店周边没有其他商店或餐馆。
设施：提供基本洗漱用品。只有多功能皂，可作洗发水、护发素和沐浴露使用。
- 不提供一次性拖鞋。
- 不提供瓶装饮用水，但可以在走廊的饮水机处补充。
- 房间内没有面巾纸。
房间：大小对单人或两人旅行来说足够了。
我不走运，住到了正对着员工休息室的角落房间。员工整晚进进出出，吵得我睡不着觉。
房间亮度不够，不适合工作。
入住很快，房间大小合适。我住的房间视野很好，外面两分钟步行距离就有一个美食广场和便利店。
退房也很方便，早餐自助餐选择很丰富。酒店还提供免费的机场班车服务，而且很准时。
前几年住过，不过这次住明显和之前差了很多，不知道什么原因，以后不会住了。1. 晚上从凌晨1点到6点烟气报警一直在响，声音非常大，根本没法睡！！打电话呢，电话也不通！等了一天，找了他们好几次，可能还没弄好，让我换房吧，然后让我把钥匙再给还回去，这服务也真没谁了！！2.床单上发现长发！3.早餐数量和质量也不敢恭维！
服务很好，房间不错，很干净，服务人员也很友好。
酒店不错，物有所值。如果想更实惠，可以预订经济型客房。
我入住这家酒店，期望能有不错的3星级体验，尤其是考虑到每晚房价超过90万印尼盾。不幸的是，我得到的体验远不能令人接受。
我预订了两间房。第一间房我一进去就看到地板明显很脏——要么是没打扫干净，要么是污渍已经永久性地附着了。房间里的气味也很难闻，让人无法忽视。第二间房也好不到哪里去，床单上有一块奇怪的、结痂状的污渍，让我很不舒服。
至于设施，房间严重不足。一个供两人住的房间里只有一个牙具包，洗手池边没有洗手液，甚至连漱口杯都没有——这些我认为是任何酒店最基本的标配，更不用说这个价位的酒店了。空调制冷也不行。
我大约早上8点下楼吃早餐（离早餐结束还有两个小时），大部分食物已经没了。工作人员不见踪影，即使出现了也帮不上什么忙。一个实习生告诉我食物会重新补上，但我等了半天什么也没补。桌子还留有前一位客人的脏污，很难找到一个干净的地方坐。食物种类也令人失望——有“鸡肉粥”，但粥里却没有鸡肉？这简直说不通。
更糟糕的是，凌晨2点我被走廊里吸尘器的声音吵醒了。这么晚打扫卫生真是荒谬。
总的来说，我感到非常失望。这家酒店与其星级和价格完全不符。我住过机场附近其他价格相近的酒店，它们提供的服务和设施都好得多。
如上一条，房型较小；优点是接送机服务及早上三点提供早餐服务。
380的房间，不如国内80得旅馆，没有拖鞋，房间没没有款泉水，床单上的洞参考下图
离机场很近，也有免费大巴机场接送。早餐丰富，酒店设施齐全。
唯一槽点就是房间没有矿泉水，酒店内也没看到卖水的地方。要去附近的小超市购买。