酒店回复: Dear Viktor,Thank you for taking the time to share your feedback about your recent stay at the Grecian Bay Hotel. We’re delighted to hear that you enjoyed our attentive service, well-kept beach and pool areas, as well as our breakfast and dinner offerings. It’s also wonderful to know you appreciated our green surroundings.At the Grecian Bay Hotel, we always welcome feedback from our guests as it helps us improve our standards. We have noted your comments regarding the buffet and will share this with our kitchen team. Your recommendation means a lot to us, and we truly value your feedback.We look forward to welcoming you back to the Grecian Bay Hotel for another enjoyable stay.Warm Regards,The Management TeamGrecian Bay Hotel
酒店回复: Dear Aida,Thank you for sharing your kind review following your stay at the Grecian Bay Hotel.We’re delighted to hear that you enjoyed your sea view room, the rich breakfast buffet, and especially the attentive service from our beach team. Your comment regarding the room brightness at night is noted and will be shared with our team for further consideration.We truly appreciate your understanding and are very happy to know you would choose us again.Warm Regards,The Management TeamGrecian Bay Hotel
4.0分
情侣出游
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翻译提供方:Google
在五星级酒店吃早餐,着装也应该有所考量。女士不应该穿着渔网裙来吃早餐,毕竟我们不是去海滩!
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酒店回复: Dear Andrea,Thank you for sharing your comments from your recent stay at the Grecian Bay Hotel. We will pass your feedback to our team.We certainly hope to have the pleasure of welcoming you to the Grecian Bay Hotel again soon!Warm Regards,The Management TeamGrecian Bay Hotel
酒店回复: Dear Guest,Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience at Grecian Bay Hotel. It’s fantastic to know that you enjoyed our spacious rooms, breakfast, restaurant choices, and the service provided by our friendly and helpful staff.We’re also glad to hear that you had a great time at the pool bar. Your kind words are truly appreciated, and we look forward to welcoming you back for another memorable stay.Best regards,The Management TeamGrecian Bay Hotel
2.0分
其他
原文
翻译提供方:Google
我已经联系过 hotel com 这家酒店不值五星级??
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酒店回复: Dear valerie,Thank you for sharing your feedback regarding your recent stay at the Grecian Bay Hotel. We are sorry to hear that your experience did not fully meet your expectations. We continuously strive to provide high standards of service and hospitality, and we regret that on this occasion we fell short for you.Your comments are important to us and will be carefully reviewed with our team as we remain committed to improving the experience for all our valued guests.Warm Regards,The Management TeamGrecian Bay Hotel
酒店回复: Dear Martina,Thank you for taking the time to share your feedback and for being a loyal guest at the Grecian Bay Hotel. We’re glad to hear that you continue to enjoy your stays with us.At the Grecian Bay Hotel, we always welcome feedback from our guests as it helps us continue to improve our standards. Your concerns about the lifeguard system and the self-service breakfast access have been noted, and we will address these matters to ensure a smoother experience for all guests in the future.Please, allow us to clarify our beach reservation system. Upon check-in, sunbeds are assigned to each guest for the duration of their stay. However, if a guest has not arrived by 10:30 a.m., the sunbeds are made available for other guests to ensure they don’t remain unused during peak times. This policy helps us accommodate all our guests while ensuring fairness and accessibility.We truly appreciate your understanding and we hope to welcome you back again soon and provide a more seamless stay.Warm Regards,The Management TeamGrecian Bay Hotel
酒店回复: Dear Chitvun,Thank you for sharing your comments from your recent stay at the Grecian Bay Hotel.At the Grecian Bay Hotel, we always welcome feedback from our guests as it helps us continue to improve our standards.It’s disappointing to hear that our service didn’t meet your expectations, particularly about the room service and staff assistance.We value your feedback and will address these concerns with our team to improve the experience for our guests. Please know that guest satisfaction is our top priority, and we will take steps to ensure such issues are resolved. If you decide to give us another chance in the future, we would be happy to provide a much-improved stay.Warm Regards,The Management TeamGrecian Bay Hotel
非常好,位置绝佳。
太棒了
工作人员非常细心周到。他们保持海滩和泳池的整洁,所以即使你预订了躺椅,也能得到一张。早餐选择丰富,每个人都能找到自己喜欢的。晚餐菜单很棒,但自助餐有点干,肉类和鱼类也有点干。汤很棒。场地绿意盎然。我推荐这家酒店。
顶级酒店
我们(一家人带着十几岁的孩子)在希腊湾酒店度过了一段美好的时光。房间干净整洁,阳台可以欣赏到部分海景,非常棒。早餐种类丰富,味道鲜美。海滩和泳池边都随时提供日光浴床。健身中心也足够用。我们认为唯一的缺点是泳池水太热了。在许多南方炎热的国家,我们从未体验过这种感觉。塞浦路斯的大海总是令人梦寐以求。晚上也没有什么娱乐活动。带着十几岁的孩子,我们去了热闹的市中心,但如果晚上能在酒店享受娱乐活动就更好了。我们会再次预订希腊湾酒店。
我住得很愉快。房间非常漂亮,可以看到海景。自助早餐有您想要的一切。工作人员非常友好,尤其是那些在海滩上送订单的工作人员。
有一个缺点:由于屋顶灯整晚都亮着,所以晚上房间对我来说太亮了。这意味着我无法睡好。
但我会再次选择这家酒店,因为其他一切都很完美。谢谢
在五星级酒店吃早餐,着装也应该有所考量。女士不应该穿着渔网裙来吃早餐,毕竟我们不是去海滩!
轰动
很棒的酒店,服务更好,房间宽敞,早餐不错,酒店餐厅选择丰富,工作人员友好且乐于助人,泳池酒吧提供价格合理的美味饮品和冰淇淋,总之,没有什么可抱怨的。
我已经联系过 hotel com 这家酒店不值五星级??
我们已经在这家酒店住过很多次了。一切都很好,除了孩子们不应该免费享用自助早餐,以及救生员每天早上 10.30 会在海滩上出售指定位置,从而造成混乱。如果我预订,我就不必拥有早餐。我的海滩位置被分配给其他人的问题。
一名接待人员在要求提供儿童奶时态度很粗鲁。当我要求房间里有免费瓶装水时,他们没有送来。婴儿奶粉要收费,而我以前住过的酒店都没有收费。工作人员没有帮助。打电话给客房服务,没有人接。当我要求支付额外的水费时,一名工作人员说我们必须打电话给客房服务,但他们甚至不接。我不会推荐这家酒店,对我来说这绝对不是一家五星级酒店。没有明确的指南来预订泳池附近的椅子。真的很失望,不会再住在这家连锁酒店了。