酒店回复: Dear Valuable Guest,Greetings from Sonesta Hotel, Tower & ******.On behalf of our entire Sonesta team, we would like to thank you for your stay and for sharing your pleasant experience with us, hoping that we will have the opportunity once again to serve you in the very near future, and we hope always to exceed your expectations.Kind Regards, Sonesta Hotel Team
酒店回复: Dear Mr. Contumacy, Thank you for taking the time to share with us your recent experience at Sonesta Hotel – Cairo. We're all more than glad to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews, your comments have been seriously taken into consideration by the management and immediate action will be taken, rest assured that your satisfaction is our priority. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the Sonesta Cairo take pride. Kind Regards, Sonesta Hotel Team
酒店回复: Dear Guest, Thank you for taking the time to share with us your recent experience at Sonesta Hotel – Cairo. We're all more than glad to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews, your comments have been seriously taken into consideration by the management and immediate action will be taken, rest assured that your satisfaction is our priority. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the Sonesta Cairo take pride. Kind Regards, Sonesta Hotel Team
酒店回复: Dear Guest,It gives us an immense pleasure to share your experience at the Sonesta Cairo, and we are glad that you had an incredible time with us. It was our pleasure hosting you. The whole team is looking forward to having the pleasure of welcoming you back soon in the near future in order to extend the Sonesta Hotel Cairo hospitality.Kind Regards, Sonesta Hotel Team
5.0分
高级双人房或双床房
商务出差
非常满意的酒店，楼下有泳池，大堂环境好，一楼餐厅多。房间环境很舒服。 以后来埃及还住这
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酒店回复: Dear Mrs. PanannuoAnna,It gives us an immense pleasure to share your experience at the Sonesta Cairo, and we are glad that you had an incredible time with us. It was our pleasure hosting you. The whole team is looking forward to having the pleasure of welcoming you back soon in the near future in order to extend the Sonesta Hotel Cairo hospitality.Kind Regards, Sonesta Hotel Team
酒店回复: 尊敬的客人， 我们非常感谢您抽出时间写下您最近在Sonesta Hotel – Cairo的住宿反馈。事实上，管理层已经认真考虑了您的意见，并将立即采取行动，请放心，您的满意是我们的首要任务。我们渴望重新赢得您的信任，并在您方便的时候再次欢迎您。我们向您致以诚挚的问候，Sonesta Hotel团队
3.2分
高级双人房或双床房
商务出差
入住时有空房也不给提前办理入住，必须要付费用才给办理入住，没什么服务可言，环境设施也就国内2星水平
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酒店回复: Dear Valuable Guest , Thank you for taking the time to share your feedback, I would like to apologize for the inconvenience occurred during your arrival.Furthermore, we would like to kindly clarify to your good-self that the conflict happened due to the fact that the early check-in is subject to availability and involves additional fees as per Hotels’ worldwide policy. Thank you again for your understanding and we are eager to regain your confidence and we look forward to welcoming you again to extend Sonesta Cairo hospitality.Warm regards,Sonesta Hotel Team
酒店回复: Dear Guest,We are immensely grateful that you took the time out to write your feedback for your recent stay with us at Sonesta Hotel – Cairo. In fact, your comments have been seriously taken into consideration by the management and an immediate action will be taken, rest assured that your satisfaction is our priority. We are eager to regain your confidence to us and to welcome you again when is convenient for you. Kind Regards, Sonesta Hotel Team
酒店回复: Dear Mr. AMYdelvxingshenghuo,Greetings from Sonesta Hotel, Tower & ******.On behalf of our entire Sonesta team, we would like to thank you for your stay and for sharing your pleasant experience with us, hoping that we will have the opportunity once again to serve you in the very near future, and we hope always to exceed your expectations.Kind Regards, Sonesta Hotel Team
1.7分
高级双人房或双床房
商务出差
没有拖鞋，房间设施陈旧，窗户还要通知打开，价格偏贵
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酒店回复: Dear Guest,Thank you for your stay at the Sonesta Cairo!We appreciate your time to write about the inconveniences encountered by your good-self, which we would have loved you to share with us during your stay so that we could rectify immediately and would use it to fine tune our operations. Please rest assured that your satisfaction is our utmost goal, and your concerns will be addressed seriously and we assure you that the whole team will save no effort to exceed your expectations during your next visit.Kind Regards, Sonesta Hotel Team
房间很不错，离机场很近，适合赶早班机的客人，房间不错，餐厅很多，可选择很多，很满意👍
设施：开罗住过最好的酒店了
卫生：很干净特别是卫生间
环境：酒店不错
服务：服务很好
设施： 装修的还不错但是有点陈旧了，看得出来是20年以上的老酒店。
卫生：还不错，没有明显的缺点。
环境： 比较安静，缺乏烟火气，周围便利店、吃饭的地方很少，吃饭只能在酒店一楼的几家餐厅解决，选择不是很多。
服务： 还不错，入住很快很顺利，每天的客房服务很准时也很用心。
地理位置优越，离机场比较近，出发去商务地点交通比较方便，酒店设施老旧些，埃及的酒店不便宜，价格差距不太大时还是会选择国际5星，选了早餐没有去吃，根据小伙伴描述早餐选择不多
酒店非常干净，大厅环境也很好，很多椅子可以坐着休息。外面就是泳池，泳池周边有很多桌子凳子，可以坐着聊天喝东西。
非常满意的酒店，楼下有泳池，大堂环境好，一楼餐厅多。房间环境很舒服。 以后来埃及还住这
酒店提供的洗发水、护发素、沐浴露、身体乳没有一个能用的。洗发水和护法素用完后头发巨柴巨干燥，身体乳用完后全身过敏发痒！给我这趟旅程提前准备的最后一颗氯雷他定也用掉了。。。要住这里的话所有的洗护用品都要自己带！一定避雷这家酒店的提供的洗护用品。
早餐非常烂，完全不是五星级酒店应有的水平。。。
隔音很差，路上车辆的声音都听得到。房间里的灯设计的很糟糕，设计的太矮了而且没有灯罩，不知道是要多矮的人才能用这个灯不被刺到眼睛。
最后服务也很一般，在酒店门口打uber去机场，被司机宰客（要求取消软件订单，付现金，并且付比软件上更高的价格）。语言不通，司机讲不了几句英文也要宰我。在开罗另一家五星级酒店遇到过酒店门口的安保会过来主动维护顾客的权益，帮忙翻译，也会赶走想宰客的司机。圣淘沙这家酒店的门卫就站在我旁边啥也不干，只帮忙转达了一次司机要求的金额就置身事外了。。。
入住时有空房也不给提前办理入住，必须要付费用才给办理入住，没什么服务可言，环境设施也就国内2星水平
缺点：房间设施有点旧，洗漱台盆松散晃动；被套、床单都起球了，要求换了两次才换到不起球的。周边没啥可逛的，离市区较远，可选的饭店几乎没有。早餐也比较单调。
优点：服务人员友善，乐于帮助。性价比较高。
总体来说，4分。
临时定的房，还不错。房间面积够大，酒店环境也可以。定的不含早房型，前台额外购买早餐。算下来比含餐价格便宜。
没有拖鞋，房间设施陈旧，窗户还要通知打开，价格偏贵