酒店回复: Dear Valued Guest,Thank you very much for your wonderful feedback. We are delighted to hear that you consistently experienced the high quality expected from the Crowne Plaza brand, and that our facilities, attentive staff, and breakfast contributed to making you feel at home.It is also rewarding to know that you would choose to stay with us again. Your kind words are truly appreciated and will be shared with the entire team.We look forward to welcoming you back on your next visit to Doha for another exceptional stay.Warm regards,Gilles NicolasGeneral Manager
酒店回复: Dear Shamoying, Thank you for sharing your feedback. While we’re glad to hear that you found our service to be good, we sincerely regret that the quality of disposable amenities did not meet your expectations. Your concerns about the toiletries and razor quality are taken seriously, and we appreciate you bringing this to our attention.We adhere to IHG standards, and we will review and address the issue to ensure that our amenities meet the expected quality. Your comfort and satisfaction are important to us, and we truly value your input as it helps us improve.We apologize for any inconvenience caused and hope to have the opportunity to provide you with a much better experience in the future.Best regards,Gilles NicolasGeneral Manager
5.0分
标准房
商务出差
还不错喔,交通方便,卫生干净,床很舒服,空间很大,早餐种类还行,在卡塔尔算比较好的了,下次还来!
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酒店回复: Dear Valued Guest,Thank you for your kind feedback. I’m delighted to hear that you enjoyed the convenience, cleanliness, comfort, and breakfast variety during your stay. It’s wonderful to know you consider us one of the better options in Qatar.We truly appreciate your support and look forward to welcoming you back again on your next visit!Warm regards,Gilles NicolasGeneral Manager
酒店回复: Dear yftrip,Thank you for sharing your candid feedback. I’m truly sorry to hear that your stay did not meet expectations, particularly regarding the room condition, signage, and overall accessibility. Your comfort and satisfaction are important to us, and I apologize for any inconvenience you experienced during your visit.We take your comments seriously and will address these concerns with our team to improve the clarity of our signage and ensure our rooms meet the highest standards of comfort. We value your insights and regret that we were unable to provide the experience you deserved.Thank you again for your feedback, and I hope we have the opportunity to welcome you back and provide you with a more positive experience.Warm regards,Gilles NicolasGeneral Manager
5.0分
标准城景两张单人床房
商务出差
原文
翻译由AI提供
住得很愉快,服务周到,地理位置优越。感谢你们的热情款待!
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酒店回复: 尊敬的FaziHussin,
感谢您的好评以及与我们分享您的入住体验。我很高兴得知您入住愉快,赞赏我们的服务,并认为我们位置便利。您对我们热情好客的认可对我们的团队意义重大,我们非常重视您的反馈。
我们期待很快再次欢迎您入住,享受愉快的住宿体验。
此致,
Gilles Nicolas
总经理
点评来源 Trip.com
5.0分
标准房
独自旅行
原文
翻译由AI提供
服务很棒,房间也很好。对于一家五星级酒店来说,价格也非常合理。很乐意再次入住。
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酒店回复: 尊敬的 msr,
感谢您的反馈。我很高兴听到您喜欢我们优质的服务和舒适的房间,并且觉得我们的价格合理,可以享受五星级的体验。我们很高兴知道我们的客人很开心并计划再次入住。
我们期待着再次欢迎您入住。
诚挚的问候,
Gilles Nicolas
总经理
酒店秉承了皇冠假日品牌一如既往的高品质,设施完善,工作人员热情、细致的服务真的让人体会到宾至如归的感觉,早餐非常丰富且品质很高。酒店的价格整体上也比较合理。下次来多哈,我还愿意选择这里。
酒店中规中矩,服务也算不错,对酒店提供的一次性用品不满意,质量很差,没有生产企业,牙膏也不品牌的牙膏,是一个三无产品,用了一下剃刀,先是刮不动,用力刮又搞出不少的血,已经向酒店投诉。酒店没有按照IHG的标准提供易耗品,提供劣质的产品。
还不错喔,交通方便,卫生干净,床很舒服,空间很大,早餐种类还行,在卡塔尔算比较好的了,下次还来!
我们全家在皇冠假日酒店度过了一个美妙的假期。家庭套房非常适合大家庭入住,宽敞的客厅、设备齐全的厨房和两间浴室,让我们住得既舒适又方便。代客泊车服务省去了停车的烦恼,随叫随到,非常及时。虽然我们没来得及尝试酒店的早餐,但我们的行程安排是外出游玩并享用早午餐。酒店7楼的屋顶泳池带酒吧,为我们的体验增添了一份放松的氛围。此外,酒店附近的购物中心让我们的出行变得十分轻松。强烈推荐给那些寻求舒适和便利的家庭旅客。
这家酒店太棒了!房间宽敞,员工友好,交通也非常便利。最让人惊喜的是,酒店还免费让我们延迟退房。我们一定会再来的!
一切都很好,早餐尤其棒。唯一的问题是房间和走廊地毯散发出的异味。如果把地毯换成瓷砖,那就完美了!👍🏻
很不满意的一次入住,虽然说皇冠假日不算奢牌,但好歹也是五星,这个价格在这里也不算便宜,房间非常潮湿,走廊指示也不明确,本来就是看中离地铁近,结果弯弯绕绕要走一大圈,非常不推荐,完全可以选择别的酒店,避雷!!照片也懒得拍了。
住得很愉快,服务周到,地理位置优越。感谢你们的热情款待!
服务很棒,房间也很好。对于一家五星级酒店来说,价格也非常合理。很乐意再次入住。
床真的太棒了,长时间旅行的疲惫一扫而空,还能在浴缸里泡澡。游泳池水温也刚刚好。早餐餐厅的咖啡非常好喝。