酒店回复: Dear Valued Guest,Thank you for sharing your valuable feedback. We are delighted to know that you were very satisfied with your stay overall and especially appreciated the attentive service from our concierge. We will be sure to share your kind words with him, as it will mean a lot.We have also taken note of your comments regarding soundproofing, and we truly appreciate you bringing this to our attention as it helps us improve.We are pleased that you enjoyed the convenience of our location for shopping and dining, and we look forward to welcoming you back soon.Warm regards,Asheni WelivitiyaGuest Experience Team
酒店回复: Dear M. Hankoonn,Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your extended stay and found our hotel to have the best air quality, with diligent cleaning and proactive staff. We are committed to maintaining a clean and comfortable environment, and it’s great to know that you appreciated our efforts.We’re also pleased to hear that our location near Deira City Centre Mall was convenient for you. It’s wonderful to know that you found our pricing reasonable and the quality of our meals up to your standards, especially the freshly fried eggs! We value your feedback on the breakfast variety and will take it into consideration as we continue to improve our offerings.We hope to welcome you back for another excellent stay in the future.Best regards,Asheni WelivitiyaGuest Experience Team
5.0分
高级双床房
商务出差
离商场很近
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酒店回复: Dear Valued Guest,Thank you for your feedback. We are pleased to know you enjoyed our convenient location next to City Centre Deira Mall. We look forward to welcoming you back for another comfortable stay.Warm regards,Asheni WelivitiyaGuest Experience Team
房间地毯有味道，就是非常方便，和Deria city center 连在一起，可以直接走入。卫生间小。
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback with us.We sincerely apologize to learn about the unpleasant smell from the room carpet and for any discomfort this may have caused. Please be assured that this concern has been shared with our housekeeping and maintenance teams for immediate attention and thorough inspection.We also appreciate your comments regarding the bathroom size and understand how important comfort and space are to our guests’ overall experience. Your feedback is valuable and helps us identify areas where we can improve.On a positive note, we are pleased to know that you found our direct connection to Deira City Centre convenient, as we always aim to offer our guests both comfort and accessibility during their stay.Thank you once again for your constructive feedback. We truly hope to have the opportunity to welcome you back and provide you with a more comfortable and pleasant stay.Warm regards,Asheni WelivitiyaGuest Experience Team
酒店回复: Dear Valued Guest,Thank you for sharing your feedback following your recent stay with us. We regret to hear that your room and bathroom experience did not fully meet your expectations.Please accept our sincere apologies for the inconvenience caused by the bathroom layout and safety concerns. Your comments have been shared with our management and maintenance teams for review, as guest comfort and safety are our top priorities.We truly appreciate your valuable insights, which help us identify areas for improvement. We hope to have the opportunity to welcome you again and provide a more comfortable and seamless experience.Warm regards,Asheni WelivitiyaGuest Experience Team
服务态度好，办事效率很高，8楼的游泳池也很干净，泳池的救生员很尽责，不停巡！！早餐真的挺丰富！小朋友们很喜欢
除了隔音很差之外，其他非常满意。礼宾服务的大叔特别贴心，来来去去都是他，服务热情周到。住这里出行真的是太方便了，购物吃饭什么的都超级便利。
迪拜待了10天，这是空气质量最好的一家了，房间里面没有什么特别多的香水味道
然后打扫很勤快，人员也很主动。甚至比较高频清理玻璃。
周边靠近家乐福，算是整个Deira地区的市中心了，啥都有，价格也合适
早餐品类不是特别多，印度比例重一点，但是对比其他几家全但是做不好，这家的菜品真的是每个都比较有品质，现煎鸡蛋是最好吃的了
离商场很近
有一天晚上没有热水。最后一天甚至连厕所都没有水。
恒温器也坏了，早上我们醒来时房间里很冷（只有18度）。
走到地铁大约需要10分钟。早餐很好吃，但是种类单一，每天都一样。
房间地毯有味道，就是非常方便，和Deria city center 连在一起，可以直接走入。卫生间小。
我房间的WiFi很慢。
看YouTube一点都不流畅，甚至连Outlook都出问题了。我被迫使用自己的全球流量包，这让我花销更多。
真难想象，这里的网速竟然比达卡还差劲。
适合各类旅客的雅致酒店。
早餐很棒。
喜欢这里的城市景观。
房间总体一般，感觉比国内的铂尔曼差
卫生间太小，淋浴和浴缸在一起，洗澡非常容易溅水在卫生间，且出浴缸容易滑，有安全隐患
这家酒店很符合我的需求：我当时有12小时的转机时间，需要一个离机场近、含早餐的好酒店。这里很干净，离机场不远，早餐也不错，总体来说挺好的。不过，如果我是来度假并且要住超过一天的话，我可能会预订别的酒店。