酒店回复: Dear Guest,Thank you for your detailed and thoughtful review, and for your wonderful rating. We’re so pleased to hear you enjoyed our central location — being just moments from the beach, light rail, and Cavill Avenue is certainly something many of our guests value.It’s also great to know you appreciated the balcony options, WiFi stability, and the service provided by our 24-hour front desk team. We’re especially glad our team could assist with tour arrangements and luggage storage to make your stay more convenient.We would like to gently clarify for future readers that we do not operate or advertise pool, spa, or sauna facilities on site. While nearby venues in the precinct may offer these amenities, they are not part of our hotel’s facilities. We do always aim to clearly outline what we offer so guests can make informed booking decisions.Regarding parking, as noted, spaces are limited and subject to availability, with charges applied. We recommend pre-booking where possible. We also appreciate your balanced comments about occasional weekend noise in some lower-level or street-facing rooms. While we cannot guarantee specific room requests, we do encourage guests to note their preferences at the time of booking and our team will always do their very best to accommodate them.Thank you again for sharing such comprehensive feedback. We truly appreciate your insights and hope to welcome you back again soon.Kind regards,Liam CampbellAssistant Manager
酒店回复: Dear zsd126,Thank you for taking the time to share your feedback.We’re glad to hear that you found our location convenient and appreciated the luggage storage service. We also appreciate your comments regarding the facilities and front desk service. We understand the importance of having staff who can communicate in different languages and will certainly take your suggestion about more Chinese-speaking team members into consideration for the future.We value your feedback and hope to have the opportunity to welcome you back and provide an even smoother experience next time.Kind regards,Liam CampbellAssistant Manager
设施：齐全
位置好 就在冲浪者天堂旁边
房间还是海景房
阳台上就可以看海景
早餐品类丰富
1. 黄金区位：步行约3分钟到沙滩，门口就是G:link轻轨站；5分钟到Cavill大道步行街、餐厅/酒吧/便利店密集；打车到机场约25分钟
2. 设施体验：现代客房多带私人阳台（海景/城景可选）；户外泳池+SPA+桑拿+健身房；Fables餐厅、Tales酒吧；免费WiFi稳定；短板是部分设施有年代感，临街/低层房周末有酒吧噪音，停车付费且车位有限
3. 服务：24小时前台，多语种员工，可协助预订乐园/出海行程，行李寄存顺畅；入住需信用卡押金
4. 适合人群：情侣、家庭、预算商务客；旺季建议提前订高层内侧房型
地理环境还行。设施有点陈旧。前台的服务质量还行，寄包方便。如果能够会说中文就好。说中文的服务员太少。希望以后改进
实在太差，下次一定要看客人的反馈，就看了酒店自己的介绍，富丽堂皇的大堂，结果首先遇到的是恐怖的停车场与酒店连接，停车场到大堂的楼梯吓**，（看我的照片），而且携程预订的时候根本没有告诉客人说还需要支付29澳币一个晚上，我还特地看了携程上面的介绍说有客人停车位，但是没有说要钱，客房我估计建造之后就没有再一次装修过，这种酒店起码有20年的历史，而且这种酒店是以包旅游团队，所以大堂里永远是人山人海，坐电梯还需要排长长的队伍，号称四星，也不知道怎么样被評上，服务不到位，设施陈旧，停车不方便，在澳洲居住了30多年，第一次遇见这样的四星级酒店
离最近的车站非常近，楼下还有便利店。地理位置很好，方便观光！从酒店可以看到海！房间也很干净！
你从平台看到的酒店图片显然被美颜了，等你实际入住时就知道什么样了，真的挺破旧的。不过位置还算不错，离超市和吃饭的地方挺近，GLINK车站也就200米。酒店北侧有个大工地，早上7点就开工，而且尘土飞扬的。
房间有点旧，前台工作人员退现金押金的时候有点慢～离海滩和轻轨挺近的，房间还有个小阳台，整体还不错……
如果你仔细看，会发现房间里的一切都很陈旧，有很多裂缝等等。感觉脏脏的。另外，餐厅/酒吧只在周末开放……
房间蛮大的，对于我们只住一晚的客人来说，房间和卫生间都是蛮舒服的。床垫是稍偏软的那种，不过睡上去还好。卫生间设施有点旧但还是蛮干净的。有一个小阳台能看到一点点的海景和城市的夜景。楼层高晚上还是挺安静的
我们在冲浪者天堂的 Mantra 酒店度过了愉快的时光。前台工作人员非常友善和乐于助人。
房间很干净，床也很舒服。淋浴喷头有点问题，由于水垢堆积和喷头老化，水流非常小。另外，沐浴露的分配器也是空的。
总的来说，这是一次愉快的住宿。