酒店回复: Thank you for taking the time to share your feedback and for being a valued Choice Privileges Gold Member. We're glad to hear you enjoyed the cleanliness of the room, the hot water, comfortable beds, and the convenience of the elevator and in-room amenities. It’s also wonderful to know our front desk team and breakfast offerings left a positive impression.We truly apologize for the confusion and frustration regarding the final room rate. Pricing can fluctuate due to taxes and fees, but we understand how this can be frustrating, especially when booking with a discounted rate. We will certainly review this with our team to ensure greater clarity and transparency going forward.We appreciate your stay with us and hope to welcome you again under better circumstances.Warm regards,Thank you for taking the time to share your feedback and for being a valued Choice Privileges Gold Member. We're glad to hear you enjoyed the cleanliness of the room, the hot water, comfortable beds, and the convenience of the elevator and in-room amenities. It’s also wonderful to know our front desk team and breakfast offerings left a positive impression.We truly apologize for the confusion and frustration regarding the final room rate. Pricing can fluctuate due to taxes and fees, but we understand how this can be frustrating, especially when booking with a discounted rate. We will certainly review this with our team to ensure greater clarity and transparency going forward.We appreciate your stay with us and hope to welcome you again under better circumstances.Warm regards,KP PatelQuality Inn PatelQuality Inn
3.0分
家庭亲子
原文
翻译提供方：Google
这是一家老酒店，没有维护，酒店里有蜘蛛之类的昆虫
4.0分
商务出差
原文
翻译提供方：Google
干净、布置得体，推荐短期住宿
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酒店回复: Hello Thomas,Thank you for your kind words. We’re glad you found the hotel clean and comfortable. It’s great to hear that you would recommend us for short stays.We look forward to welcoming you back anytime you’re in the area!Best regardsJayHotel Management
4.0分
其他
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Check-in was quick, easy and friendly. Room was very clean and comfortable. Closet door wouldn’t open but we didn’t have real need. I did report it to front desk next morning. I would definitely stay at this hotel again.
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酒店回复: Dear Clair,We're thrilled to hear that you found our hotel reasonably priced, clean, and convenient. Your satisfaction is our top priority, and we truly appreciate your kind words. We're glad to know that you enjoyed your stay with us and hope to have the opportunity to welcome you back soon.Sincerely,KP Patel
2.0分
其他
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Not Customer Friendly
Met with several challenges at check-in that greatly impacted my stay. Upon arrival, I was not informed that the phones were not working, claimed from a prior storm, had problems with the TV, requiring multiple trips to the front desk since phones not working---and found staff to be aloof to fixing the TV and the inconvenience my being forced to make multiple trips from my room to gain their attention...instead of relaxing after a long drive, was pretty frustrated.
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酒店回复: Dear Jeanne,Thank you for sharing your experience. We’re truly sorry for the inconvenience you faced during your stay, especially with the phone and TV issues. Unfortunately, the phone outage was due to storm-related damage, and we regret that it impacted your comfort and required multiple trips to the front desk. Your comments about communication and staff attentiveness have been shared with our team so we can ensure better responsiveness going forward.We appreciate your feedback and hope you’ll consider giving us another chance to provide you with a smoother, more relaxing stay.
3.0分
其他
Pillows were terrible-overstuffed and too firm. The chair I thought would be good for relaxing after 6 hours of steady driving, was a hard brick.
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酒店回复: Dear Susan,Thank you for taking the time to share your feedback. We’re sorry to hear that the pillows and chair did not provide the comfort you were expecting after a long drive. We understand how important rest and relaxation are, and we’ll review the quality of our in-room furnishings to ensure a better experience for future guests.We appreciate your comments and hope you’ll give us another opportunity to make your next stay more comfortable.
3.0分
其他
Shows full breakfast in advert but only continental available.
Double beds offered instead if queen.
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酒店回复: Dear Paul,Thank you for sharing your feedback. We apologize for any confusion regarding the breakfast and bed type during your stay. The listing information is being reviewed to ensure it accurately reflects our current offerings. We also regret that the room type was not what you expected and appreciate you bringing this to our attention so we can improve communication with our booking partners.We value your input and hope to have the opportunity to better serve you on your next visit.
4.0分
其他
Clean comfortable room. Breakfast options very lacking with choice of cereal, yogurt, waffle, or 1 of only 2 Jimmy Dean breakfast sandwiches.
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酒店回复: Dear Sondra,Thank you for your kind words about the cleanliness and comfort of your room. We’re glad you had a pleasant stay overall. We appreciate your feedback regarding the breakfast selection, it’s helpful as we look for ways to expand our options and provide more variety for our guests.We value your input and hope to welcome you back soon for an even better experience.
3.0分
其他
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I thought the shower was dangerous! Very difficult to find the right mix of hot and cold water. The hot water coming out could very easily burn someone badly. The hardware should be replaced in the sink.
It was a nice room for what we paid. Seemed clean, and safe although it did have a connecting room.
Was disappointed with the breakfast offerings. Very sparse.
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酒店回复: Thank you for sharing your feedback. We would like to clarify that upon your arrival, you specifically inquired about our breakfast options, and our front desk team explained what was available. At that time, we also mentioned that if our offerings did not meet your expectations, you were welcome to cancel your reservation. You confirmed that the breakfast provided would be acceptable and chose to proceed with your stay.We understand our team made every effort to be transparent and provide you with accurate information before check-in. We regret that you later felt dissatisfied, but a refund cannot be issued after services have already been used.We appreciate your comments and will continue working to provide clear communication and a comfortable stay for all our guests.Sincerely,Hotel Management
房间空间大小宽敞，周边环境安全，可以免费停车。早餐还不错，有足够的选择。前台服务热情，是路过短暂停留的经济之选。
房间非常干净，家具和地毯都是新的，床很舒服，淋浴水压也很好。
这是一家老酒店，没有维护，酒店里有蜘蛛之类的昆虫
干净、布置得体，推荐短期住宿
Check-in was quick, easy and friendly. Room was very clean and comfortable. Closet door wouldn’t open but we didn’t have real need. I did report it to front desk next morning. I would definitely stay at this hotel again.
Not Customer Friendly
Met with several challenges at check-in that greatly impacted my stay. Upon arrival, I was not informed that the phones were not working, claimed from a prior storm, had problems with the TV, requiring multiple trips to the front desk since phones not working---and found staff to be aloof to fixing the TV and the inconvenience my being forced to make multiple trips from my room to gain their attention...instead of relaxing after a long drive, was pretty frustrated.
Pillows were terrible-overstuffed and too firm. The chair I thought would be good for relaxing after 6 hours of steady driving, was a hard brick.
Shows full breakfast in advert but only continental available.
Double beds offered instead if queen.
Clean comfortable room. Breakfast options very lacking with choice of cereal, yogurt, waffle, or 1 of only 2 Jimmy Dean breakfast sandwiches.
I thought the shower was dangerous! Very difficult to find the right mix of hot and cold water. The hot water coming out could very easily burn someone badly. The hardware should be replaced in the sink.
It was a nice room for what we paid. Seemed clean, and safe although it did have a connecting room.
Was disappointed with the breakfast offerings. Very sparse.