酒店回复: Thank you so much for choosing our hotel during your visit to the scenic city. We are pleased to hear that you enjoyed your stay and hope you will return whenever you visit the area again.
2.0分
家庭亲子
原文
翻译提供方：Google
Qe 预订这家酒店是为了泳池和热水浴缸。热水浴缸坏了，泳池水太冷，没法游泳。淋浴水要么滚烫，要么冰凉。健身房很小，而且人满为患。早餐还可以。
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酒店回复: We are sorry that your stay was not more enjoyable. Our heater for the hot tub failed and had to be repaired. We apologize for the inconvenience.
4.0分
其他
原文
翻译提供方：Google
查塔努加费尔菲尔德酒店
入住手续办理高效、快捷、方便。酒吧服务员友好且乐于助人。枕头不错，床很舒服。
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酒店回复: Thanks for staying with us. We hope to see you again the next time you visit Chattanooga.
3.0分
家庭亲子
原文
翻译提供方：Google
酒店员工非常友好。唯一的问题是早餐不太好，我们不得不停下来吃点东西。选择不多，而且食物也不多。
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酒店回复: Thank you for staying with us. We are sorry to hear that you did not find breakfast more enjoyable. We try hard to keep us with the demand when breakfast is really busy and apologize that we fell short during your stay.
3.0分
其他
原文
翻译提供方：Google
好的
电视控制非常混乱；恒温器有点失灵：如果不频繁调节，就无法保持稳定的温度
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酒店回复: We are sorry to hear that you had difficulty with the tv remote and thermostat. Our staff is always here to offer assistance should you stay with us again.
1.0分
其他
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Holy!!! Kids running all over, up and down halls jumping on beds etc. guest on 3 rd floor smoking pot😩 Tv wasn’t working😩 really could use better management, and hotel area under construction
2.0分
其他
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I picked this particular hotel for the hot tub & was told every day that the hot tub would be fixed the following day - I called before I booked specifically asking for the hot tub & they said nothing about it being broken - then after being there found out it was broke for over a week -
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酒店回复: Thank you for taking the time to let us know about your experience while staying with us. We are sorry that the spa heater failed and was unavailable during your stay. I know that it was a disappointment, but we honestly did all we could to get the heater replaced as quickly as possible. We are proud of all of the amenities offered at our property, but there are things that can come up that make them unavailable.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.
4.0分
其他
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Everything was new and clean. The bed is comfortable, but got a bit sweaty due to the waterproof mattress cover? The hot tub was broken so we didn't get to try it. Breakfast was good and plentiful.
位置超棒！很好找。走路就能到几家餐厅。酒店很干净，员工也很友好。
接待处热情欢迎。房间干净，床很舒服。很棒的早餐。泳池看起来不错。我们没有使用它。酒店斜对面有一家 Cracker & Barrel。位置很好，不用坐车就能吃饭。
非常吸引人。工作人员很友好。床很舒服，还有步入式淋浴间。泳池很棒，配有热水浴缸和步入式露台。早餐选择丰富。
Qe 预订这家酒店是为了泳池和热水浴缸。热水浴缸坏了，泳池水太冷，没法游泳。淋浴水要么滚烫，要么冰凉。健身房很小，而且人满为患。早餐还可以。
查塔努加费尔菲尔德酒店
入住手续办理高效、快捷、方便。酒吧服务员友好且乐于助人。枕头不错，床很舒服。
酒店员工非常友好。唯一的问题是早餐不太好，我们不得不停下来吃点东西。选择不多，而且食物也不多。
好的
电视控制非常混乱；恒温器有点失灵：如果不频繁调节，就无法保持稳定的温度
Holy!!! Kids running all over, up and down halls jumping on beds etc. guest on 3 rd floor smoking pot😩 Tv wasn’t working😩 really could use better management, and hotel area under construction
I picked this particular hotel for the hot tub & was told every day that the hot tub would be fixed the following day - I called before I booked specifically asking for the hot tub & they said nothing about it being broken - then after being there found out it was broke for over a week -
Everything was new and clean. The bed is comfortable, but got a bit sweaty due to the waterproof mattress cover? The hot tub was broken so we didn't get to try it. Breakfast was good and plentiful.