Staff told my wife the hotel was full and would not honor our ******* reservation. They later denied this and refused my refund. All this from ******* even though I used them to get her another room just down the road 10 minutes later.

Very disappointed long term customer of both.

Everything was wonderful including the Dove shampoo and conditioner I was very relaxed. They only thing was the down stairs had a funny smell and I had to hold my breath.

The breakfast was amazing. The room we stayed in had mold on the ceiling and we were told there was a couch/chase lounge in the room. There was not we booked the room for 5 people (3 teenage boys) and two parents. We ended up with a roll away bed because there was not a couch or chase lounge in the room. The room was also not big enough for a roll away bed so it was in the entry way of the room. We made it work and overall our stay was fine.

it was a very nice room comfy bed and quiet hotel. only problem listing does show game system in room. there were no game systems. not a big lose but do not show some thing not provided

We found out after we checked in they no longer had a pool at the facility. Our room was toasty when we checked in and took most of the night to get to 72 degrees. We were on the 3rd floor & the Dollar General had a spotlight that shined directly into our room, even with the blackout curtain pulled down. The hallway is noisy if there are loud talkers or kids running up and down.

The price was too high. Should have stayed at Hampton for same price plus was non refundable. I am not happy that I was charged $50 and it is held up to 5 days. Additionally the air conditioning made things feel damp. I will never stay at a Holiday Inn again!