酒店回复: Hi Arden! Thank you for your feedback. We appreciate your suggestion about having extra coffee and condiments available, and we will take this into consideration for future improvements. We're glad you had a positive experience overall and look forward to welcoming you back!
3.0分
家庭亲子
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The second night a small roach crawled out if the refrigerator, I guess there were some gaps in the seal. The room itself seemed clean. My bed was comfortable, but the other bed in the room was very hard and difficult to sleep on. The elevator made a loud creaking noise. The showers made noises too and difficult to adjust to the correct pressure and water temp.
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酒店回复: Hello Diane,Thank you for sharing your feedback regarding your stay. We appreciate your comments on the cleanliness of the room and the comfort of the bed you used. Maintenance issues such as the noise from the elevator and showers, as well as the refrigerator, are important for us to address. Your insights will be shared with our management team to ensure that we continually improve our guest experience in the future. Thank you for bringing these matters to our attention.
5.0分
其他
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We will be back. The pool was clean and beautiful, room was spacious and clean, breakfast was good, cleaning service came and made our bed/brought new towels each day. Nothing bad to say about our 4 day stay at all.
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酒店回复: Hello John,Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed the clean and spacious room, the beautiful pool, and the breakfast offerings. It’s wonderful to know that our cleaning service met your expectations during your stay. We look forward to welcoming you back for another pleasant visit in the future.
5.0分
其他
Great hotel in very good condition. Clean, we also enjoyed the pool! Very comfortable beds
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酒店回复: Hello Erik,Thank you for sharing your positive feedback about your stay. We're thrilled to hear you enjoyed the cleanliness and comfort of our hotel, as well as the pool. It's always wonderful when our guests have a relaxing experience. We hope to welcome you back in the future to enjoy more of what we have to offer!
5.0分
其他
The only issue was you had to ask for housekeeping if you were staying more than one night. Was not made aware of the situation
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酒店回复: Hi Monica,Thank you for sharing your experience with us. We are glad to know your stay went well overall. We appreciate your note regarding the housekeeping process for multi-night stays. While our team is always happy to provide service upon request, we understand the importance of clear communication and will ensure this detail is made more visible for future guests. We look forward to welcoming you again and making your next stay even smoother.
3.0分
情侣出游
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This is an older hotel that has been or is getting remodeled. Shower pressure was ok but the room smelled like urine. Asked for some room spray front desk gave me febreeze but it didn’t help much. It was room 308 I reported it to the front desk. Bathroom was clean. Sheets were clean. Everything worked. But room smells awful.
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酒店回复: Hi Amanda,Thank you for sharing your feedback. We’re glad to hear that the bathroom and sheets were clean and that everything in the room was in working order. We also appreciate you letting us know about the odor in Room 308, as guest comfort is very important to us. Your comments have been noted, and we are reviewing solutions to ensure that all rooms maintain a fresh and welcoming atmosphere. We value your input and hope to provide a much more pleasant experience on your next visit.
5.0分
家庭亲子
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The kids enjoyed the pool it wasn’t crowded and the hot tub was really enjoyable. The smaller kids liked that the 2 and three foot area was large for them and it was nice being able to catch ufc prelims on cable. There is a Popeyes and McDonald’s right beside it so no need to door dash.
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酒店回复: Hello Kade, Thank you for sharing your positive experience! We're delighted to hear that your kids enjoyed the pool and hot tub, and that the convenient dining options nearby added to your stay. It's great that you could catch the UFC prelims as well. We appreciate your feedback and hope to see you and your family again in the future for another enjoyable visit.
4.0分
其他
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I only had 2 issues: the TV didn’t work in the first room they gave me but they changed me to a different room. The next room that I stayed in had an issue with the sink in that the sink stopper was in and for the life of me I couldn’t get it open. The water would eventually drain out since it wasn’t a great seal. For the 1 night I was there, it wasn’t worth changing room yet again.
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酒店回复: Hello D'Andrea,Thank you for sharing your experience. We're glad to hear that our team was able to assist by relocating you to a different room. Your feedback regarding the sink and TV has been noted, as we value all insights from our guests to enhance their experience. We hope you found other aspects of your stay enjoyable and appreciate you bringing these matters to our attention. We look forward to welcoming you back in the future for a more seamless experience.
5.0分
其他
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Everything about this hotel was great!!! Very clean, I mean they were constantly cleaning. The breakfast area was spotless, and the breakfast attendant was super sweet, and the breakfast itself wasn't half bad!
Also one of the cleanest hotel staircases I've ever seen.
The pool area was clean, and never overly crowded. All staff was friendly.
We came for a softball tournament and we were constantly in and out, and never had one issue.
Would definitely recommend.
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酒店回复: Hi Sarah,Thank you so much for your fantastic feedback! We're thrilled to hear that everything about your stay was great—from the cleanliness throughout the hotel to the friendliness of our staff. It’s wonderful to know that our team’s attention to detail, especially in the breakfast and pool areas, stood out to you. We’re especially glad the hotel served your needs well during the softball tournament and that your experience was smooth and issue-free even with your busy schedule. Your kind words mean a lot to us, and we look forward to welcoming you back for another excellent stay!
4.0分
商务出差
Key trouble
Great stay everything was good except the room keys kept zapping on us had to go register 3 times
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酒店回复: Hello Isaac, Thank you for sharing your feedback about your recent stay. We appreciate your understanding regarding the room key issue, and we always aim to provide a seamless experience for our guests. Your comments will be shared with the appropriate team for consideration. We hope to have the opportunity to welcome you back for an even better experience during your next visit.
没有客房服务，如果有额外的咖啡和调味品就更好了
The second night a small roach crawled out if the refrigerator, I guess there were some gaps in the seal. The room itself seemed clean. My bed was comfortable, but the other bed in the room was very hard and difficult to sleep on. The elevator made a loud creaking noise. The showers made noises too and difficult to adjust to the correct pressure and water temp.
We will be back. The pool was clean and beautiful, room was spacious and clean, breakfast was good, cleaning service came and made our bed/brought new towels each day. Nothing bad to say about our 4 day stay at all.
Great hotel in very good condition. Clean, we also enjoyed the pool! Very comfortable beds
The only issue was you had to ask for housekeeping if you were staying more than one night. Was not made aware of the situation
This is an older hotel that has been or is getting remodeled. Shower pressure was ok but the room smelled like urine. Asked for some room spray front desk gave me febreeze but it didn’t help much. It was room 308 I reported it to the front desk. Bathroom was clean. Sheets were clean. Everything worked. But room smells awful.
The kids enjoyed the pool it wasn’t crowded and the hot tub was really enjoyable. The smaller kids liked that the 2 and three foot area was large for them and it was nice being able to catch ufc prelims on cable. There is a Popeyes and McDonald’s right beside it so no need to door dash.
I only had 2 issues: the TV didn’t work in the first room they gave me but they changed me to a different room. The next room that I stayed in had an issue with the sink in that the sink stopper was in and for the life of me I couldn’t get it open. The water would eventually drain out since it wasn’t a great seal. For the 1 night I was there, it wasn’t worth changing room yet again.
Everything about this hotel was great!!! Very clean, I mean they were constantly cleaning. The breakfast area was spotless, and the breakfast attendant was super sweet, and the breakfast itself wasn't half bad!
Also one of the cleanest hotel staircases I've ever seen.
The pool area was clean, and never overly crowded. All staff was friendly.
We came for a softball tournament and we were constantly in and out, and never had one issue.
Would definitely recommend.
Key trouble
Great stay everything was good except the room keys kept zapping on us had to go register 3 times