The parking had no observable issues. Staffing was top-notch. Breakfast was varied and tasty. The room was clean.
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酒店回复: Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
4.0分
家庭亲子
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The room had an odd odor like if it was cleaned with dirty water. Other than that they stay was fine. The staff was very friendly and helpful. We stayed at this hotel multiple times in the past and no issues with regards to the staff or property condition.
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酒店回复: Dear Valued Guest,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
5.0分
其他
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Staff was absolutely amazing! They're very accommodating and helpful! The hallways did smell funny and the guest washing machine smelled of mold but other than that it was great
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酒店回复: Dear Valued Guest,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
5.0分
其他
Family stay!
The hotel was very nice, clean, and spacious. The staff was amazing and super helpful. I will definitely stay here again.
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酒店回复: Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
3.0分
情侣出游
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This was our worst experience at an Hampton Inn. There was a foul smell when we first walked in the room. The towels were like sandpaper and the bed was like sleeping on concrete. The good news about this place was the room and area was clean and quiet. The staff was very friendly as well.
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酒店回复: Dear Valued Guest,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
4.0分
其他
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Nice, clean property
Very nice property with a great staff. Coffee in the lobby 24/7 and free breakfast are nice touches. Our only gripe is that the mattress was way too firm for us & the pillows were flat as a pancake.
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酒店回复: Dear Valued Guest,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
4.0分
其他
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Not fair to compare
The sheets and towels were not soft. The bed was okay otherwise. Everything was clean except the air. There was a musty smell as if the air filters needed to be changed. The light bulbs were a weird, cold blueish tint. Other than that, I cannot complain. I’m accustomed to staying at Marriott properties with very plush bedding and cozy atmospheres. The hotel staff was very kind. The breakfast was good. Might be one of the better options in Denison.
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酒店回复: Dear Valued Guest,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
5.0分
家庭亲子
The young man working at check in was warm and friendly with a wonderful personality.
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酒店回复: Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
5.0分
家庭亲子
The hotel has been updated. Clean room. Quiet room. Friendly staff. Breakfast nice.
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酒店回复: Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
5.0分
家庭亲子
Appreciated the friendly staff. Our room was clean and comfortable. Would stay here again!
展开
酒店回复: Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison
The parking had no observable issues. Staffing was top-notch. Breakfast was varied and tasty. The room was clean.
The room had an odd odor like if it was cleaned with dirty water. Other than that they stay was fine. The staff was very friendly and helpful. We stayed at this hotel multiple times in the past and no issues with regards to the staff or property condition.
Staff was absolutely amazing! They're very accommodating and helpful! The hallways did smell funny and the guest washing machine smelled of mold but other than that it was great
Family stay!
The hotel was very nice, clean, and spacious. The staff was amazing and super helpful. I will definitely stay here again.
This was our worst experience at an Hampton Inn. There was a foul smell when we first walked in the room. The towels were like sandpaper and the bed was like sleeping on concrete. The good news about this place was the room and area was clean and quiet. The staff was very friendly as well.
Nice, clean property
Very nice property with a great staff. Coffee in the lobby 24/7 and free breakfast are nice touches. Our only gripe is that the mattress was way too firm for us & the pillows were flat as a pancake.
Not fair to compare
The sheets and towels were not soft. The bed was okay otherwise. Everything was clean except the air. There was a musty smell as if the air filters needed to be changed. The light bulbs were a weird, cold blueish tint. Other than that, I cannot complain. I’m accustomed to staying at Marriott properties with very plush bedding and cozy atmospheres. The hotel staff was very kind. The breakfast was good. Might be one of the better options in Denison.
The young man working at check in was warm and friendly with a wonderful personality.
The hotel has been updated. Clean room. Quiet room. Friendly staff. Breakfast nice.
Appreciated the friendly staff. Our room was clean and comfortable. Would stay here again!