酒店回复: William,Thank you for the great review! We look forward to serving you again!Sincerely,HIE Staff
4.0分
其他
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Room was clean but had an unusual odor. Recently renovated so carpet smell? Gym was only one stationary bike in mid renovation. Pool closed for renovations. Excellent breakfast and staff.
5.0分
其他
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Front desk clerks Tyrone & Pamela were super Great. Kudos to those guy's, it was nothing they didn't try to do for my husband and zi to make our stay wonderful. Thanks again
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酒店回复: Lisa,Thank you for the great review! We are glad that Tyrone and Pamela were able to provide a wonderful stay experience for you; we will be sure to let them know! We look forward to serving you the next time you are in town!Sincerely,HIE Staff
4.0分
其他
Great stay
Check in was fast and easy. The room was spacious and clean. Plenty of parking and the building was clean. Will stay again.
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酒店回复: Rena,Thank you for the great review! We are glad you found everything to be convenient for you. We look forward to providing that same great experience the next time you are in town!Sincerely,HIE Staff
5.0分
其他
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Very friendly staff, great location
Hotel staff were very accomadating with our late-arrival check-in, and when we needed addition sheets and towels, they were very helpful! Very friendly and helpful staff, and the kitchen staff were very nice and offered us a tray as we were taking our breakfast up to the room! Hotel location was also very convenient with restaurants, gas stations and stores in close proximity! Would definitely stay here again!
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酒店回复: Juan,Thank you for the great review! We pride ourselves on our ability to deliver an exceptional customer experience, and we are glad this expectation was met! We look forward to the next opportunity we get to serve you and yours!Sincerely,HIE Staff
5.0分
家庭亲子
I hope I remember this hotel for my next booking when we’re in that area again! The buffet style breakfast was good as well.
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酒店回复: Brenda,Thank you for the great review! We are glad that your expectations were well met! We look forward to the next opportunity we get to serve you!Sincerely,HIE Staff
5.0分
其他
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Everything was great up until we checked out. The young lady looked like she was upset. No greeting, no thank you, no hospitality. The young man that was there when we checked in was a delight.
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酒店回复: Martha,Thank you for the review. We are sorry to hear that your visit was not up to standards. We always seek to provide a warm and welcoming experience for our guests, and we apologize for not upkeeping this standard. We have spoken with the guest in question in an effort to make sure this is the exception to the rule and not the rule. We hope you will choose us again so that we can provide a much improved stay experience the next time you're with us.Sincerely,HIE Staff
5.0分
其他
Love the updates!
We enjoyed a freshly remodeled room with great service. Was very comfortable.
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酒店回复: Teresa,Thank you for the great review! We are excited about the freshly renovated rooms and are happy you find them excellent as well! We look forward to serving you again the next time you're in town!Sincerely,HIE Staff
酒店装修和设备有些旧了，前台服务态度一般
有些区域正在装修，空调噪音很大。
好的
Room was clean but had an unusual odor. Recently renovated so carpet smell? Gym was only one stationary bike in mid renovation. Pool closed for renovations. Excellent breakfast and staff.
Front desk clerks Tyrone & Pamela were super Great. Kudos to those guy's, it was nothing they didn't try to do for my husband and zi to make our stay wonderful. Thanks again
Great stay
Check in was fast and easy. The room was spacious and clean. Plenty of parking and the building was clean. Will stay again.
Very friendly staff, great location
Hotel staff were very accomadating with our late-arrival check-in, and when we needed addition sheets and towels, they were very helpful! Very friendly and helpful staff, and the kitchen staff were very nice and offered us a tray as we were taking our breakfast up to the room! Hotel location was also very convenient with restaurants, gas stations and stores in close proximity! Would definitely stay here again!
I hope I remember this hotel for my next booking when we’re in that area again! The buffet style breakfast was good as well.
Everything was great up until we checked out. The young lady looked like she was upset. No greeting, no thank you, no hospitality. The young man that was there when we checked in was a delight.
Love the updates!
We enjoyed a freshly remodeled room with great service. Was very comfortable.