酒店回复: Hello florence,Merci pour votre retour. Nous sommes ravis que vous ayez trouvé notre hôtel calme et propre, ainsi que notre personnel accueillant. Nous prenons note de votre commentaire concernant la piscine non chauffée et le jacuzzi en panne, et nous ferons remonter ces informations à la direction pour améliorer l'expérience client future. Nous espérons vous accueillir de nouveau lors d'un prochain séjour.
5.0分
朋友出游
原文
翻译提供方：Google
我喜欢这个地方，非常安静，非常干净！
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酒店回复: Hello,Thank you for your lovely feedback! We're so glad to hear you found our place peaceful and clean. We hope to welcome you back for another relaxing stay soon! Best regard,Holiday Inn Express
3.0分
其他
原文
翻译提供方：Google
我很困惑。付款了但一切都清楚了
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酒店回复: Hello Taidy,Lamentamos la confusin con el cobro y agradecemos su paciencia mientras se aclaraba la situacin. Si hay algn otro asunto en el que podamos asistirle, no dude en contactar a nuestra gerencia directamente. íEsperamos poder darle la bienvenida de nuevo en el futuro!
5.0分
其他
原文
翻译提供方：Google
令人愉快的
非常好
酒店回复: Thank you, for your feedback and comments.
5.0分
商务出差
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Love this location … it’s SAFE! Not afraid to park our rig or our personal vehicles. Quiet!!! Showers have good WATER PRESSURE. And the water is HOT.. we work outside. Our days are long. This is very important to us. Thank you so much. Will be back again and again.
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酒店回复: Hello Peggy,We’re delighted to hear that you loved the location and found it safe and quiet! It's great to know that the water pressure and temperature in the showers met your needs after long workdays. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another stay in the future. Thank you for sharing your experience!
5.0分
其他
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Staff was friendly, rooms were clean, hotel was very receiving of our large group of girls who were staying there during a team competition. Everyone was able to eat at the breakfast and there were lots of extras to purchase if they needed.
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酒店回复: Hello Gracie,Thank you for your positive feedback! We're thrilled to hear that you and your group enjoyed your stay and found our staff friendly and accommodating. It's great to know that the breakfast and additional offerings met your needs during the team competition. We appreciate your kind words and hope your team had a fantastic event. We look forward to welcoming you back in the future!
4.0分
商务出差
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Room was clean, HVAC works great, even with the cold front that came through. Breakfast was less than desirable. Not horrible, just not near as good as some of the other hotels I have stayed in.
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酒店回复: Hello Robert,Thank you for sharing your feedback about your stay. We're glad to hear you enjoyed the cleanliness of your room and the functionality of the HVAC system. We take all feedback seriously, including our breakfast offerings, as we continually strive to enhance our guests' experiences. Your comments will be shared with the appropriate team for future consideration. We hope to have the opportunity to welcome you back in the future.
2.0分
家庭亲子
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I was charged an extra fee of $50 for who knows what!
The fee is supposed to be returned…some how or some way…maybe! The clerk was rude, I think she is the owners daughter!
I will never stay there again and will warn my friends and associates to avoid it also!
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酒店回复: The $50 was a security deposit that our hotel collects for all reservations. It was only an authorization, not an actual charge. The authorization automatically releases after checkout and typically takes 5 to 7 business days to reflect on your account, depending on your credit card company’s processing time.
1.0分
家庭亲子
Everything went very well . delicious breakfast had a warm room even though ac was on..it didn't cool at the right temperature
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酒店回复: Hello alice,Thank you for your feedback. We're delighted to hear that you enjoyed the delicious breakfast and found your room cozy. Regarding the AC, we appreciate your input as it helps us to enhance our guest experience. We hope to welcome you back soon for another enjoyable stay where everything meets your expectations perfectly.
5.0分
情侣出游
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The room was very clean. The bed and pillows were very comfortable. Breakfast was good with healthy options. The gym also had dumbbells and not just cardio equipment. I also enjoyed the picnic area on the backside of the property. Friendly people as well.
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酒店回复: Hello Jenny, Thank you for sharing your positive feedback! We're thrilled to hear that you enjoyed the comfort of your room, the breakfast options, and our gym facilities. It's wonderful that you took advantage of the picnic area and appreciated the friendliness of our staff. Your experience is valuable to us, and we hope to welcome you back for another enjoyable stay in the future.
中途停留酒店一晚。安静、干净。工作人员非常友好。含早餐。游泳池开放但没有加热。按摩浴缸坏了。
我喜欢这个地方，非常安静，非常干净！
我很困惑。付款了但一切都清楚了
令人愉快的
非常好
Love this location … it’s SAFE! Not afraid to park our rig or our personal vehicles. Quiet!!! Showers have good WATER PRESSURE. And the water is HOT.. we work outside. Our days are long. This is very important to us. Thank you so much. Will be back again and again.
Staff was friendly, rooms were clean, hotel was very receiving of our large group of girls who were staying there during a team competition. Everyone was able to eat at the breakfast and there were lots of extras to purchase if they needed.
Room was clean, HVAC works great, even with the cold front that came through. Breakfast was less than desirable. Not horrible, just not near as good as some of the other hotels I have stayed in.
I was charged an extra fee of $50 for who knows what!
The fee is supposed to be returned…some how or some way…maybe! The clerk was rude, I think she is the owners daughter!
I will never stay there again and will warn my friends and associates to avoid it also!
Everything went very well . delicious breakfast had a warm room even though ac was on..it didn't cool at the right temperature
The room was very clean. The bed and pillows were very comfortable. Breakfast was good with healthy options. The gym also had dumbbells and not just cardio equipment. I also enjoyed the picnic area on the backside of the property. Friendly people as well.