酒店回复: Thank you for your comments. I am sorry that the breakfast was not portrayed properly and that we fell short. I will be sure to discuss this with my breakfast team to ensure that we are providing everything we can to our guests. Thank you again for letting us know about your stay. Have a great week!
5.0分
商务出差
The Breakfast at this Hampton is always top notch and why I stay there every time I go to Pampa.
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酒店回复: Thank you! We appreciate your feedback and hope to continue to do so in the future!
5.0分
其他
Dorothy at the Front Desk is awesome. Great customer service. The hotel is very nice and clean
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酒店回复: Thank you! We appreciate your feedback! I am glad Dorothy has a positive impact on your stay!
4.0分
朋友出游
Easy to get to. Clean, quiet & friendly. Already booked for next year!
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酒店回复: Thank you! We appreciate your comments! We look forward to serving you again next year and hope to get an even better score than before!
5.0分
其他
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Pleasant stay
Friendly staff, comfortable beds. The tv kept losing the channels we were trying to watch. Breakfast could have been better, but coffee was great. Overall, it was a nice place.
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酒店回复: Thank you for letting us know about your stay. I am so glad you enjoyed your time here and will also be looking into the issues mentioned.
4.0分
情侣出游
Good breakfast and air conditioning worked well unlike the last two places we stayed on this trip. Property could have been cleaner and in better condition.
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酒店回复: Thank you. We appreciate your feedback and allowing us an opportunity to see how we are doing. We will be sure to improve upon the areas that were needing more attention.
1.0分
家庭亲子
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The room had recently been stained, n wasn’t dry. The headboard was sticky which made your hair stick to headboard. The knobs to furniture were sticky too. It left the pillowcases stained n smell. I did get clean pillowcases brought to me. The television kept turning off and on, on certain channels. And then we kept getting pixels on the screen. Staff was polite. Very UNHAPPY with the stay. You would think the rooms would be better quality. Sadly is wasn’t.
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酒店回复: Thank you for letting us know about your recent stay. I am sorry for the issues you faced and will look into this immediately. We hope to serve you again to give you the experience you deserve while staying at a Hampton by Hilton. Thank you again.
4.0分
家庭亲子
The rooms and beds were very comfortable. Breakfast was good and a nice large breakfast area. Staff was great
酒店回复: Thank you for your comments. We hope to serve you again soon!
5.0分
其他
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It was very good, we were only there overnight, but everything was very good. The person who checked us in was very friendly and helpful. The room was very nice and clean. Breakfast was very good and the staff at that time was very friendly and helpful.
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酒店回复: Thank you for your comments! We are so glad you enjoyed your stay and look forward to an opportunity to serve you again! Enjoy the rest of your weekend!
非常放松，孩子们很喜欢泳池和早餐，总的来说是我们住过最好的地方之一。
总的来说，这次住宿体验很好。我想说早餐的质量低于平均水平。在我看来，该设施中的早餐广告夸大了实际产品。
The Breakfast at this Hampton is always top notch and why I stay there every time I go to Pampa.
Dorothy at the Front Desk is awesome. Great customer service. The hotel is very nice and clean
Easy to get to. Clean, quiet & friendly. Already booked for next year!
Pleasant stay
Friendly staff, comfortable beds. The tv kept losing the channels we were trying to watch. Breakfast could have been better, but coffee was great. Overall, it was a nice place.
Good breakfast and air conditioning worked well unlike the last two places we stayed on this trip. Property could have been cleaner and in better condition.
The room had recently been stained, n wasn’t dry. The headboard was sticky which made your hair stick to headboard. The knobs to furniture were sticky too. It left the pillowcases stained n smell. I did get clean pillowcases brought to me. The television kept turning off and on, on certain channels. And then we kept getting pixels on the screen. Staff was polite. Very UNHAPPY with the stay. You would think the rooms would be better quality. Sadly is wasn’t.
The rooms and beds were very comfortable. Breakfast was good and a nice large breakfast area. Staff was great
It was very good, we were only there overnight, but everything was very good. The person who checked us in was very friendly and helpful. The room was very nice and clean. Breakfast was very good and the staff at that time was very friendly and helpful.