酒店回复: Dear Abraham,Thank you for your wonderful feedback. We are delighted to know you enjoyed our excellent facilities and the rich variety offered at breakfast. Our team strives to create a stay that combines comfort with quality amenities. We look forward to welcoming you back for another enjoyable visit.Sincerely, Hotel Manager
5.0分
情侣出游
原文
翻译提供方：Google
出色地
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酒店回复: Dear Martin,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us. Providing a pleasant experience for our guests is our top priority, and we're glad that we met your expectations. We look forward to welcoming you back again soon.Sincerely, Hotel Manager
5.0分
家庭亲子
Breakfast was very tasty. They were friendly to pets, kids and adults. Nice place to stay.
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酒店回复: Dear Guest,Thank you for your kind feedback. We are glad you enjoyed the tasty breakfast and appreciated our friendly atmosphere for pets, kids, and adults alike. Providing a welcoming and comfortable stay for every guest is always our goal. We look forward to hosting you again soon.Sincerely, Hotel Manager
3.0分
家庭亲子
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Regina Glover at the front desk was beyond amazing and professional. I would book again just because of her energy. The staff was amazing with keeping the room stocked with fresh towels and emptying the trash.
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酒店回复: Dear Kristie,Thank you for your wonderful review. We are thrilled to hear that Regina made such a positive impression with her professionalism and energy. It is also great to know our staff kept your room well stocked and comfortable. Your feedback means a lot, and we look forward to welcoming you back again.Sincerely, Hotel Manager
4.0分
商务出差
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Everything was good except breakfast. We had to get up early and was down for breakfast about 6:45. The coffee was just warm each morning, left over from the night before. Had to request coffee from the kitchen
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酒店回复: Dear Charles,Thank you for your feedback. We are glad to hear most of your stay was good, but we apologize for the disappointment with breakfast, especially the coffee. Your comments will be shared with the team to help improve the morning experience for our guests. We look forward to welcoming you back. Sincerely, Hotel Manager
3.0分
其他
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Check In needs improvement
The check in experience was a mess. Apparently they overbooked my room and cancelled my reservation entirely.This lead me to have to move rooms in which they stated we would not have to pay for because of the inconvenience. When in fact they had already charged me for two nights of a no show, which clearly I did show up and they ran the wrong form of payment also leading to my credit taking a negative hit. To say I was disappointed is an understatement.
5.0分
其他
The breakfast was healthy the staff was very friendly and very polite.
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酒店回复: Dear Guest,Thank you for your kind review. We are delighted to hear you enjoyed the healthy breakfast and experienced such friendly and polite service from our staff. Providing warm hospitality and a good start to the day is important to us. We look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager
3.0分
家庭亲子
property was dated, toilet seat not attached, some evidence of unfinished repair work.
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酒店回复: Dear Karl,Thank you for your feedback. We apologise for the issues with the toilet seat and the unfinished repair work. We appreciate you bringing these concerns to our attention and will work to address them to improve the guest experience. We hope to provide a better stay on your next visit.Sincerely, Hotel Manager
2.0分
情侣出游
The check in staff was not friendly, not very helpful. The sink and shower had hair. The sink did not drain. Disappointing considering we like Hampton inn.
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酒店回复: Dear RAMON,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay, including the unhelpful check-in staff and the cleanliness concerns with the sink and shower. This is not the standard we aim to provide, and we will be addressing these matters with our team. We value your feedback as a loyal Hampton Inn guest and hope to have the opportunity to provide a more positive experience on your next visit.Sincerely, Hotel Manager
2.0分
其他
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This hotel was cheap. I have photos of a worn out, greasy and torn chair, the only one to sit in in the room.
The pull down white privacy curtain had a 3” vertical cut in it, the flooring in the bathroom was misfit to where it didn’t butt up against the walls floor boards. There was mold in the shower caulking. Cheap IKEA furniture, no luxury at all. No Keurig coffee pot in the room as other hotels have.
I have photos of all of this and more, but there’s no place to post these photos on this ******* site.
We’re looking for another hotel chain to stay in.
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酒店回复: Dear Cheryl,Thank you for taking the time to share your feedback. We sincerely apologize for the condition of the room during your stay. Cleanliness and comfort are top priorities for us, and we will be addressing the concerns you raised, including the worn furniture, bathroom issues, and mold. We appreciate you bringing these matters to our attention, and we will take immediate action to improve the quality of our accommodations. We hope you’ll give us another chance in the future.Sincerely, Hotel Manager
设施齐全，早餐非常丰富
出色地
Breakfast was very tasty. They were friendly to pets, kids and adults. Nice place to stay.
Regina Glover at the front desk was beyond amazing and professional. I would book again just because of her energy. The staff was amazing with keeping the room stocked with fresh towels and emptying the trash.
Everything was good except breakfast. We had to get up early and was down for breakfast about 6:45. The coffee was just warm each morning, left over from the night before. Had to request coffee from the kitchen
Check In needs improvement
The check in experience was a mess. Apparently they overbooked my room and cancelled my reservation entirely.This lead me to have to move rooms in which they stated we would not have to pay for because of the inconvenience. When in fact they had already charged me for two nights of a no show, which clearly I did show up and they ran the wrong form of payment also leading to my credit taking a negative hit. To say I was disappointed is an understatement.
The breakfast was healthy the staff was very friendly and very polite.
property was dated, toilet seat not attached, some evidence of unfinished repair work.
The check in staff was not friendly, not very helpful. The sink and shower had hair. The sink did not drain. Disappointing considering we like Hampton inn.
This hotel was cheap. I have photos of a worn out, greasy and torn chair, the only one to sit in in the room.
The pull down white privacy curtain had a 3” vertical cut in it, the flooring in the bathroom was misfit to where it didn’t butt up against the walls floor boards. There was mold in the shower caulking. Cheap IKEA furniture, no luxury at all. No Keurig coffee pot in the room as other hotels have.
I have photos of all of this and more, but there’s no place to post these photos on this ******* site.
We’re looking for another hotel chain to stay in.