The trip was due to a death in the family. I needed to upgrade from a King to a queen double and they did it without any issues
1.0分
其他
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Terrible, I didn’t stay here never even seen the building and they still charged me over $150 and won’t give a refund. Worst experience Ive had with a hotel ever and I will never recommend or stay at a Holiday Inn again.
I just wanted a refund.
3.0分
家庭亲子
Noise level in lobby at night. Doors slaming and room beingserviced properly. Never got a refill on coffee supplies the whole stay.
4.0分
其他
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Staff and room Was lovely. The breakfast was not great. I would ditch the robot pancake maker it was slow and confusing get a few waffle makers or have pre made pancakes
5.0分
其他
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Great room , very clean . The front desk clerk was very nice and happy. Had a smile which made me feel comfortable and was very helpful. Love this hotel. Will definitely stay here again. Love that the room has a fridge and a microwave. 😊
5.0分
其他
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We stayed for one night. The staff at check in were very friendly and informative. Our room was very clean. My family was had a comfortable and warm sleep. The breakfast we had in the morning was good as well. Staff made sure everything was well stocked and replenished items in a timely manner. The selection of food items was great. There was something for everyone in my family. Checkout was a smooth and easy process. Staff at checkout were very friendly as well. Would definitely return to this location in the future.
2.0分
其他
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This property is very run down and noisy. They were not accommodating with being off 1st floor. Our shower didn't properly work-broken. They never tried to fix and they left trash and dirty towels a full day-we had to request they clean it.
4.0分
商务出差
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The suite was spacious including more of a kitchen area to work with during the week stay. The included breakfast was standard but good and convenient . A/c worked great. All room standard amenities were available and adequate. Staff was nice. The internet connection is the one issue I had which limited use of streaming services and remote work tasks. Thankfully I was able to use an alternative wifi option for work tasks part of the time in the room. Also there's always a certain odor or musk (maybe carpet cleaner or air sanitizer of sorts) in non-newer hotel rooms with carpet or cloth furniture that isn't horrible but not ideal and tends to permeate clothing etc. I'd stay there again if needed.
1.0分
家庭亲子
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The room had bed bugs so we checked out early. The hotel staff also didn’t seem concerned with our complaint and offered a free item from the store rather than helping to take care of the problem.
我们都很好。唯一的问题是早餐是冷的......而且没有工作人员在那里点东西。谢谢。
The trip was due to a death in the family. I needed to upgrade from a King to a queen double and they did it without any issues
Terrible, I didn’t stay here never even seen the building and they still charged me over $150 and won’t give a refund. Worst experience Ive had with a hotel ever and I will never recommend or stay at a Holiday Inn again.
I just wanted a refund.
Noise level in lobby at night. Doors slaming and room beingserviced properly. Never got a refill on coffee supplies the whole stay.
Staff and room Was lovely. The breakfast was not great. I would ditch the robot pancake maker it was slow and confusing get a few waffle makers or have pre made pancakes
Great room , very clean . The front desk clerk was very nice and happy. Had a smile which made me feel comfortable and was very helpful. Love this hotel. Will definitely stay here again. Love that the room has a fridge and a microwave. 😊
We stayed for one night. The staff at check in were very friendly and informative. Our room was very clean. My family was had a comfortable and warm sleep. The breakfast we had in the morning was good as well. Staff made sure everything was well stocked and replenished items in a timely manner. The selection of food items was great. There was something for everyone in my family. Checkout was a smooth and easy process. Staff at checkout were very friendly as well. Would definitely return to this location in the future.
This property is very run down and noisy. They were not accommodating with being off 1st floor. Our shower didn't properly work-broken. They never tried to fix and they left trash and dirty towels a full day-we had to request they clean it.
The suite was spacious including more of a kitchen area to work with during the week stay. The included breakfast was standard but good and convenient . A/c worked great. All room standard amenities were available and adequate. Staff was nice. The internet connection is the one issue I had which limited use of streaming services and remote work tasks. Thankfully I was able to use an alternative wifi option for work tasks part of the time in the room. Also there's always a certain odor or musk (maybe carpet cleaner or air sanitizer of sorts) in non-newer hotel rooms with carpet or cloth furniture that isn't horrible but not ideal and tends to permeate clothing etc. I'd stay there again if needed.
The room had bed bugs so we checked out early. The hotel staff also didn’t seem concerned with our complaint and offered a free item from the store rather than helping to take care of the problem.