It was your average stay at a hotel. Room was clean. Hotel staff was nice.
5.0分
商务出差
The room was super clean, breakfast was great, and the staff was friendly!
4.0分
其他
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A nice, modern hotel, close to the freeway. (A Wingers restaurant is next door.) Nice pool (though a little small) and exercise room. WiFi Internet was reliable, though perhaps a little slow by 2025 standards.
办理入住的那位女孩真是太棒了,帮了我很多忙。很抱歉我记不起她的名字了,但她帮我们找到了一家很棒的餐厅,让我们吃上了晚餐。我非常感谢她的热情和帮助。
房间非常干净,酒店整体也很不错。前台那位迷人的年轻女士热情友好。
真应该住假日酒店!
浴室地板上和浴缸里到处都是黑头发,太恶心了。卫生状况堪忧。床还行,但不是很舒服。早餐很一般,说实话——鸡蛋像橡胶一样,香肠还行,煎饼很一般。总之,以后不会再住这家了。真应该住五分钟路程外的假日酒店!
我在塞维尔县度过了一段美好的时光,但回家后却遭遇了一件令人不快的事情。酒店多收了我的钱,却拒绝承认他们明显的错误。他们的拒绝意味着我不得不花费大量时间与OneKey、希尔顿酒店集团以及我的信用卡公司交涉,试图解决这个问题。
服务态度很差。我抵达前发邮件和打电话询问是否可以提前入住(并表示愿意支付额外费用)。他们说无法提前入住,因为他们的清洁人员要到下午两点左右才结束工作,但提出让我提前一晚再住一晚,这样我们到达当天早上就可以入住。这完全说不通!既然你们前一天晚上就能把两间房准备好,为什么当天不行呢?尤其是我愿意支付额外费用提前入住的情况下。
他们也没能安排我们预订的两间相邻的房间。我们愿意把大床房换成双人床,但他们既没有提出,也没有提供其他选择,只是简单地说“不行,我们做不到”。房间很脏。瓷砖上看起来像是沾满了干涸的污垢。淋浴间里到处都是黑色的卷发,边缘还有橙色的东西。淋浴门旁边看起来像是被水浸泡过。床单上也全是黑头发。我醒来发现身上多了两个虫咬的包。早餐的鸡蛋里竟然有积水。对这家店很失望。
很失望。
房间里弥漫着一股动物粪便的味道,感觉像是之前有动物住过,或者猫砂盆放了很久。我们这层的制冰机坏了,零食自动售货机也是空的。
房间很干净,床垫可以让你好好休息。
It was your average stay at a hotel. Room was clean. Hotel staff was nice.
The room was super clean, breakfast was great, and the staff was friendly!
A nice, modern hotel, close to the freeway. (A Wingers restaurant is next door.) Nice pool (though a little small) and exercise room. WiFi Internet was reliable, though perhaps a little slow by 2025 standards.