酒店回复: You did not arrive on the date of your reservation. Our guest agent explained that it went into a no show. You arrived a day after the reservation.
Being a senior citizen I really like having a walk-in shower. Less chance of fall than with a tub shower. Rooms always clean and roomy.
Being a senior citizen it would be nice if hotels had comfort height commodes.
酒店回复: We're glad you enjoyed your stay.
4.0分
其他
Toilet in our room was like kid size
One of the bed's mattress was very uncomfortable
酒店回复: We do apologize for the inconvenience.
4.0分
情侣出游
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The hotel was quiet, clean, modern and comfortable and in a good location. We wanted a diner experience in the morning and we walked down to Troys which was a great experience too.
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酒店回复: Thank you for your feedback. Troy's is a favorite in this area. We're glad you enjoy one of Boone's best!
4.0分
其他
rooms were kind of musty- but overall, good experience
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酒店回复: We do apologize for your room not living up to your expectations. The issue has been reported to our team to prevent this from happening again.
5.0分
其他
Very pleasant stay overall. Clean, quiet and friendly staff.
床和枕头非常舒服。房间里床的布局有助于隔绝酒店走廊的正常噪音。员工非常友善和乐于助人。绝对值得推荐。
这家酒店简直完美。房间很干净，床铺超级舒服，而且入住和退房手续都非常简单方便。我百分之百会再次选择这里入住，也强烈推荐给大家！
即使我已经预付了费用，他们也取消了我的住宿，并且什么也没告诉我。
提前7个月通过*******预订并预付了一间单卧室套房（根据房源描述，配有两张大床和一个浴缸）。入住后，他们竟然降级了。最糟糕的是，他们试图说服我们，那间只有原先一半大小、没有浴缸的小标准间（配有一张特大床）“基本上就是特大床套房”。
他们承诺退还两晚房费，但实际差价远低于原先的20美元。
当我问为什么会发生这种情况时，柜台人员说“通过第三方预订有时会发生这种情况”——也就是*******。当时我们别无选择，只能留下来。附近酒店没有其他空房了。
我们非常失望和沮丧，最终不得不提前结束了计划已久的旅行。真可惜。酒店设施本身维护得很好。
我们付了钱却没有得到相应的服务。而且当地管理人员完全没有回应。真的……一点回应都没有。
因此，如果您通过 ******* 预订这家酒店，我希望您能得到物有所值的服务。
价格这么高，真是糟糕透了。
房间乱糟糟的，一点也不热情。我的房费被收了两次。房间钥匙经常坏。只有一部电梯，入住期间大部分时间都要在里面等。床也不舒服。
Being a senior citizen I really like having a walk-in shower. Less chance of fall than with a tub shower. Rooms always clean and roomy.
Being a senior citizen it would be nice if hotels had comfort height commodes.
Toilet in our room was like kid size
One of the bed's mattress was very uncomfortable
The hotel was quiet, clean, modern and comfortable and in a good location. We wanted a diner experience in the morning and we walked down to Troys which was a great experience too.
rooms were kind of musty- but overall, good experience
Very pleasant stay overall. Clean, quiet and friendly staff.