This is the perfect hotel if you are traveling and need a place to rest and recover. Good place to eat (was open on Thanksgiving), had laundry facilities and a decent gym. Room was comfortable and clean. We enjoyed having the couch and a refrigerator to help us chill out.
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Being a senior citizen I really like having a walk-in shower. Less chance of fall than with a tub shower. Rooms always clean and roomy.
Being a senior citizen it would be nice if hotels had comfort height commodes.
床和枕头非常舒服。房间里床的布局有助于隔绝酒店走廊的正常噪音。员工非常友善和乐于助人。绝对值得推荐。
这家酒店简直完美。房间很干净,床铺超级舒服,而且入住和退房手续都非常简单方便。我百分之百会再次选择这里入住,也强烈推荐给大家!
即使我已经预付了费用,他们也取消了我的住宿,并且什么也没告诉我。
提前7个月通过*******预订并预付了一间单卧室套房(根据房源描述,配有两张大床和一个浴缸)。入住后,他们竟然降级了。最糟糕的是,他们试图说服我们,那间只有原先一半大小、没有浴缸的小标准间(配有一张特大床)“基本上就是特大床套房”。
他们承诺退还两晚房费,但实际差价远低于原先的20美元。
当我问为什么会发生这种情况时,柜台人员说“通过第三方预订有时会发生这种情况”——也就是*******。当时我们别无选择,只能留下来。附近酒店没有其他空房了。
我们非常失望和沮丧,最终不得不提前结束了计划已久的旅行。真可惜。酒店设施本身维护得很好。
我们付了钱却没有得到相应的服务。而且当地管理人员完全没有回应。真的……一点回应都没有。
因此,如果您通过 ******* 预订这家酒店,我希望您能得到物有所值的服务。
价格这么高,真是糟糕透了。
房间乱糟糟的,一点也不热情。我的房费被收了两次。房间钥匙经常坏。只有一部电梯,入住期间大部分时间都要在里面等。床也不舒服。
令人失望的入住体验
酒吧/餐厅因为太忙而停止接受点餐。酒吧区域当时只有一对情侣。对此非常不满。万豪酒店本应做得更好。
我的房间里有霉味,因为我闻到了。他们给我换了房间,但那间也有霉。很可能是空调机组里的霉。我对霉菌过敏,所以只好搬走了。真是糟糕的体验。
空调坏了,我睡得很差。我要了一台风扇,他们也没有。他们提出可以给我换个房间,但我又不想搬家那么麻烦。
This is the perfect hotel if you are traveling and need a place to rest and recover. Good place to eat (was open on Thanksgiving), had laundry facilities and a decent gym. Room was comfortable and clean. We enjoyed having the couch and a refrigerator to help us chill out.
Being a senior citizen I really like having a walk-in shower. Less chance of fall than with a tub shower. Rooms always clean and roomy.
Being a senior citizen it would be nice if hotels had comfort height commodes.