酒店回复: Thank you for taking the time to tell us about your experience at Holiday Inn Express IRVING CONVENTION CENTER - LAS COLINAS. We regret that the construction next door impacted your experience at our hotel and hope to offer you a more pleasant stay in the future after all of the construction is complete.
5.0分
商务出差
原文
翻译提供方:Google
始终如一的智选假日酒店 - 不错的住宿体验
对于商务旅客来说,完全够用。干净,附近有施工,有点吵。员工能力强,衣着得体。
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酒店回复: Thank you for taking the time to tell us about your experience at Holiday Inn Express IRVING CONVENTION CENTER - LAS COLINAS. Please know that your feedback is extremely valuable to us.
The staff was very helpful and courteous. Had to change rooms because the ceiling was peeling due to rain.
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酒店回复: Thank you for taking the time to tell us about your experience at Holiday Inn Express IRVING CONVENTION CENTER - LAS COLINAS. We regret that the issues with the rain impacted your stay; however, we are pleased to know that we were able to provide you with a resolution and quality service. We aim that our guests are comfortable and would have a lasting impression of the brand.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
2.0分
商务出差
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Thermostat worked great and the room was always comfortable. That's about it though. The card readers on the outside doors as well as the rooms are terrible and barely work. The TV color was very off, and it wasn't possible to change it on the tv menu. Probably needs upgrading. Also, when showering in the morning, it would take at least 5 minutes(no exaggeration) to get a hint of hot water.
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酒店回复: Thank you for your feedback. I do apologize for the door and tv issues experienced during your stay. We are working to get these issues permanently resolved. We hope that you come back and give our property another opportunity to meet your stay needs.
4.0分
其他
There was no communication that the pool was only seasonal. It was advertised as having a pool
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酒店回复: Our apologies for the miscommunication. We will make sure to correct this for any future stays with our location. We truly appreciate your feedback and hope to see you again in the near future.
4.0分
家庭亲子
Everything was great, except my coffee maker didn't work, they were supposed to exchange
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酒店回复: Thank you for taking the time to tell us about your experience at Holiday Inn Express IRVING CONVENTION CENTER - LAS COLINAS. We regret that the issues with the coffee maker impacted your stay; however, we are pleased to know that we were able to provide you with a great stay outside of that. We aim that our guests are comfortable and would have a lasting impression of the brand.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
晚上很晚入住的,当场携程预订,当场入住。前台非常友好,夜晚走廊很安静感觉很安全,酒店整洁,早餐也新鲜,是这个价位里很好的酒店了。
好地方,离丰田体育馆很近,干净整洁,员工很棒,价格实惠,位置也很好,非常适合想去丰田体育馆的人,下次还会再订。
一切都很棒,早餐美味又新鲜!他们甚至还有煎饼机。唯一的问题是没有直达会议中心的路。天气太热太潮湿了。我每天都得坐Lyft往返会议中心,步行15分钟,但穿着西装,加上90%的湿度和95华氏度(约35摄氏度)的高温,真是太难受了。酒店正在施工,所以没法直达会议中心。或许可以考虑为前往会议中心的客人提供班车,因为我就是为此预订的。其他一切都很棒。
始终如一的智选假日酒店 - 不错的住宿体验
对于商务旅客来说,完全够用。干净,附近有施工,有点吵。员工能力强,衣着得体。
是商务出差住宿的好去处。
一切都价格合理。房间很大。
The staff was very helpful and courteous. Had to change rooms because the ceiling was peeling due to rain.
Thermostat worked great and the room was always comfortable. That's about it though. The card readers on the outside doors as well as the rooms are terrible and barely work. The TV color was very off, and it wasn't possible to change it on the tv menu. Probably needs upgrading. Also, when showering in the morning, it would take at least 5 minutes(no exaggeration) to get a hint of hot water.
There was no communication that the pool was only seasonal. It was advertised as having a pool
Everything was great, except my coffee maker didn't work, they were supposed to exchange