酒店回复: Thank you for the great review. We are so happy to hear you enjoyed your time with us. We look forward to welcoming you again soon.
3.0分
其他
原文
翻译提供方:Google
好的
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酒店回复: Thank you for providing feedback on your most recent stay. We are sorry to hear that it was not up to your standards. Please feel free to reach out to me to let me know how we could have made your stay better. Thank you for choosing the Springhill Suites Midland.
5.0分
朋友出游
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Housekeeping is amazing, our room 2019 was perfect! Super clean and look fabulous...the fabrics, linens, colors and appointments were great too. A little tricky finding all the light switches but we did! Check in was easy. We didn't use any of the extra offerings like pool, hot tub or workout room. Breakfast was perfectly set up, everything refilled timely as guests were preparing their plates, choices for everyone. We only had raisin bran but there are many selections to fit all ages and tastes. Parking was sufficient, the hotel looked like it was fairly full...every area was quiet and organized. Thank you for caring about your guests so well!
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酒店回复: Thank you for the great feedback on your most recent stay. We are happy to hear you enjoyed your visit. We look forward to welcoming you again soon.
5.0分
其他
A great stay!
Loved the room, so comfortable and plenty of space. Very clean and quiet. Comfortable bed, too!
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酒店回复: Thank you for the great review on your recent stay. We are glad you enjoyed your time here and we look forward to welcoming you again.
2.0分
情侣出游
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I I informed the front desk that the hotel my boyfriend and I reserved smelled strongly of water damage and mold. After inspecting the room, we noticed the exhaust fan in the bathroom was not functioning, which must have caused moisture buildup from the shower. Due to my allergies and the odor alone, we decided to report this. Unfortunately, they had no other rooms available that night, and my boyfriend and I had just spent six hours driving after a long day at work. The front desk offered a small refund and a can of room spray. However, the spray worsened the smell by adding another strong odor over the mold. The windows didn't open, and although my receipt stated I would be charged $187, I was actually charged $210 with no refund offered. I rarely complain, but I was frustrated because I was overcharged compared to the receipt and couldn't sleep due to the odor.
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酒店回复: Thank you for the feedback on your most recent stay. We sincerely apologize for the experience you had. We have our maintenance team looking into the issue with the room you stayed in. We thank you again for bringing this to our attention.
5.0分
家庭亲子
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We had a little hiccup at first. The AC in the room was extremely loud. We called the front desk and they immediately changed our room. We be staying here again.
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酒店回复: Thank you for the great review! I am glad to hear our staff was able to resolve the issue for you quickly. We look forward to welcoming you again soon.
4.0分
家庭亲子
This is a very nice quiet spot. Surrounded by shopping and restaurants. It was very convenient.
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酒店回复: Thank you for the great review on your recent stay. We are glad to hear you enjoyed your time with us. We look forward to welcoming you again soon.
5.0分
家庭亲子
Clean and updated facilities. Food at breakfast was tasteful and plentiful. I think extending the time an additional half hour would be appreciated.
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酒店回复: Thank you for the great feedback on your recent stay. We are you glad to hear you enjoyed your time with us. We look forward to welcoming you again soon!
除了矿泉水要5美元一瓶以外,其他都还OK。
还不错,服务可以。
绝佳的选择
房间宽敞干净,早餐满足。尽管附近有几家餐厅,但只缺少一家餐厅。
好的
Housekeeping is amazing, our room 2019 was perfect! Super clean and look fabulous...the fabrics, linens, colors and appointments were great too. A little tricky finding all the light switches but we did! Check in was easy. We didn't use any of the extra offerings like pool, hot tub or workout room. Breakfast was perfectly set up, everything refilled timely as guests were preparing their plates, choices for everyone. We only had raisin bran but there are many selections to fit all ages and tastes. Parking was sufficient, the hotel looked like it was fairly full...every area was quiet and organized. Thank you for caring about your guests so well!
A great stay!
Loved the room, so comfortable and plenty of space. Very clean and quiet. Comfortable bed, too!
I I informed the front desk that the hotel my boyfriend and I reserved smelled strongly of water damage and mold. After inspecting the room, we noticed the exhaust fan in the bathroom was not functioning, which must have caused moisture buildup from the shower. Due to my allergies and the odor alone, we decided to report this. Unfortunately, they had no other rooms available that night, and my boyfriend and I had just spent six hours driving after a long day at work. The front desk offered a small refund and a can of room spray. However, the spray worsened the smell by adding another strong odor over the mold. The windows didn't open, and although my receipt stated I would be charged $187, I was actually charged $210 with no refund offered. I rarely complain, but I was frustrated because I was overcharged compared to the receipt and couldn't sleep due to the odor.
We had a little hiccup at first. The AC in the room was extremely loud. We called the front desk and they immediately changed our room. We be staying here again.
This is a very nice quiet spot. Surrounded by shopping and restaurants. It was very convenient.
Clean and updated facilities. Food at breakfast was tasteful and plentiful. I think extending the time an additional half hour would be appreciated.