Try to get a room on the side not toward the freeway - the trucks gearing down the hill headed west can be heard all night! Kept waking me up!
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酒店回复: Dear Guest,Thank you for sharing your helpful feedback and positive rating. We are glad to know that you enjoyed your stay overall, and we appreciate your note regarding room placement and noise from the freeway. Insights like yours help future guests make informed choices and allow us to continue improving the overall experience. We hope your stay was comfortable despite the disturbance and warmly invite you to visit our hotel once again.Sincerely, Dinesh Brown General Manager
1.0分
其他
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They will charge your card when you leave without your authorization, and tell you ******* didn’t send them there money and you are effectively double charged for the room
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酒店回复: Dear Guest,Thank you for sharing your feedback. We regret the inconvenience caused and have noted your comments regarding the billing concern. Our team will review this matter carefully to ensure clarity and accuracy in all transactions. We remain committed to providing a smoother and more transparent experience moving forward. We hope to welcome you again soon.Sincerely, Response Management team
2.0分
其他
Had a handicap room. Both queen beds need replaced. Very uncomfortable. Heater was so loud. Wasn’t working the best. Breakfast was great!!
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酒店回复: Dear Guest,Thank you for sharing your experience. We are glad the breakfast added a positive start to your day. We have noted your concerns regarding the comfort of the beds in the accessible room and the noise from the heater. These points will be reviewed with our team as we work to improve overall comfort and reliability for future stays. We hope to welcome you again soon.Sincerely, Response Management team
5.0分
其他
Room was clean and staff was friendly and kind. Cleanest breakfast area i’ve seen at a hotel.
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酒店回复: Dear Guest,Thank you for sharing your wonderful feedback. We are pleased to know the clean room, friendly team and the exceptionally well-maintained breakfast area made your stay enjoyable. It is great to hear the atmosphere met your expectations so well. We have noted your comments and remain focused on providing the same warm and comfortable experience each time you visit. Sincerely, Response Management team
5.0分
情侣出游
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Very clean updated rooms. Breakfast was good ! Employe in the breakfast area was very friendly and he was keeping everything clean and refilled. Employees at front desk were very helpful and friendly .
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We are delighted to know you enjoyed the clean, updated rooms and a good breakfast. It is great to hear that our breakfast and front desk staff provided friendly and attentive service. We look forward to welcoming you back for another pleasant stay.Sincerely, Dinesh Brown General Manager Hampton Inn Pendleton
1.0分
其他
TV did’t work, no one show up to fix, curtain was broken, had two coat hangers to holding it up, windows was dirty, room was dirty.
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酒店回复: Dear Guest,We regret the inconvenience you faced during your stay. Your comments regarding room cleanliness, maintenance issues, and response time have been noted and shared with our housekeeping and maintenance teams for immediate attention. We value your feedback and will work to improve the overall guest experience. We hope to welcome you again soon.Sincerely, Dinesh Brown General Manager Hampton Inn Pendleton
2.0分
其他
We paid and reserved a bedroom with a King size bed and they weren't available, so we we were given a room with two queen-size beds.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad you chose to stay with us and have noted your concern regarding the room type received. Our team will review reservation accuracy to ensure better coordination and availability of preferred room selections for a smoother experience in the future. We hope to welcome you again soon.Sincerely, Dinesh Brown General Manager Hampton Inn Pendleton
5.0分
家庭亲子
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Super friendly staff - Got me squared away when hooking up the wifi. Hot water, cold air conditioning, great TV, quiet, nice hot. breakfast, the matress was perfect. Will recommend and return!
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We are delighted to know you enjoyed the comfortable accommodations, reliable amenities, and friendly service from our staff. It is great to hear you found everything to your satisfaction and plan to return. We truly appreciate your recommendation and look forward to welcoming you again soon.Sincerely, Dinesh Brown General Manager Hampton Inn Pendleton
5.0分
家庭亲子
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Fantastic stay! We were there 3 nights and staff was exceptional. & breakfast was great. Something different each morning with variety to hoose from. Will stay again
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We are delighted to know you had a fantastic three-night stay and enjoyed the exceptional service from our staff. It is great to hear you appreciated the breakfast variety each morning. We truly value your kind words and look forward to welcoming you again soon.Sincerely, Response Management team
5.0分
情侣出游
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The room was clean and extremely spacious. Staff was very friendly and helpful.
Amenities are nice, shampoo,conditioner,body wash along with hand soap and lotion in large containers.
We would definitely stay here again.
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酒店回复: Dear Guest,Thank you for your kind review. We are delighted to know you enjoyed the clean and spacious room, appreciated the amenities, and experienced the friendliness of our staff. It is wonderful to hear that your stay was comfortable, and we look forward to welcoming you back again in the future.Sincerely, Dinesh Brown General Manager Hampton Inn Pendleton
Try to get a room on the side not toward the freeway - the trucks gearing down the hill headed west can be heard all night! Kept waking me up!
They will charge your card when you leave without your authorization, and tell you ******* didn’t send them there money and you are effectively double charged for the room
Had a handicap room. Both queen beds need replaced. Very uncomfortable. Heater was so loud. Wasn’t working the best. Breakfast was great!!
Room was clean and staff was friendly and kind. Cleanest breakfast area i’ve seen at a hotel.
Very clean updated rooms. Breakfast was good ! Employe in the breakfast area was very friendly and he was keeping everything clean and refilled. Employees at front desk were very helpful and friendly .
TV did’t work, no one show up to fix, curtain was broken, had two coat hangers to holding it up, windows was dirty, room was dirty.
We paid and reserved a bedroom with a King size bed and they weren't available, so we we were given a room with two queen-size beds.
Super friendly staff - Got me squared away when hooking up the wifi. Hot water, cold air conditioning, great TV, quiet, nice hot. breakfast, the matress was perfect. Will recommend and return!
Fantastic stay! We were there 3 nights and staff was exceptional. & breakfast was great. Something different each morning with variety to hoose from. Will stay again
The room was clean and extremely spacious. Staff was very friendly and helpful.
Amenities are nice, shampoo,conditioner,body wash along with hand soap and lotion in large containers.
We would definitely stay here again.