酒店回复: ¡Gracias por elegir quedarse con nosotros en el DoubleTree by Hilton New Bern-Riverfront! Apreciamos sinceramente sus comentarios y nos alegra que haya disfrutado de su estadía. Esperamos tenerte nuevamente con nosotros en el futuro, pero hasta entonces, ¡¡buen viaje!!
5.0分
其他
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I love staying here , the last time I stayed they were redoing parking lot and ut was hard to get to my car, woke up and car was surrounded by street workers and lot tore up
5.0分
其他
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Couples get away
We started one night just to enjoy a get away. Overall very nice and would stay again. Only complaint is the balcony door is broken/ off track maybe? And so it was hard to open. The restaurant was really nice and delicious and we enjoyed both bars and pool. Definitely a nice stay.
3.0分
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I paid additional room charge to have balcony over looking the river. Beautiful view. However they do not even have a chair to sit on that balcony. When I told the person at front desk she quickly dismissed me. Clearly I had not been the only person to mention this and she clearly did not want to hear about it.
4.0分
朋友出游
It’s so quiet here - no one was in the restaurant/ lounge or in the street while walking last night- a little bit of a ghost town
5.0分
其他
Great hotel very convenient to everything New Bern has to offer. Rooms are setup so all have a view of the water.
2.0分
其他
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The hotel was older and more dated than expected. The front desk called to confirm my reservations when the room was paid for. There was trash (cups, etc.) on the window sills on my floor. We told the front desk staff. The trash was still there the next day. There was a MATTRESS lying out at the end of the hall. The river front view and location were amazing, but this hotel, not so much.
服务非常好，员工也很专业——他们知道当地哪里吃早饭和晚饭最好。我们此行的目的就是想好好了解一下这个小镇。
我之前住过这家酒店，体验比这次好得多。他们人手不足，而且没有餐饮服务。我知道是圣诞节，但如果他们能更好地安排，就能提供我一直以来对希尔顿酒店品质的期待。
他们甚至连倒垃圾的人都没有。
前台员工被安排去拖地。房间里也没有咖啡供应。
总之，这次入住体验非常糟糕！
地理位置优越，环境宜人。房间干净整洁，设施齐全。
很棒的酒店，很棒的早餐。该地区非常好。
I love staying here , the last time I stayed they were redoing parking lot and ut was hard to get to my car, woke up and car was surrounded by street workers and lot tore up
Couples get away
We started one night just to enjoy a get away. Overall very nice and would stay again. Only complaint is the balcony door is broken/ off track maybe? And so it was hard to open. The restaurant was really nice and delicious and we enjoyed both bars and pool. Definitely a nice stay.
I paid additional room charge to have balcony over looking the river. Beautiful view. However they do not even have a chair to sit on that balcony. When I told the person at front desk she quickly dismissed me. Clearly I had not been the only person to mention this and she clearly did not want to hear about it.
It’s so quiet here - no one was in the restaurant/ lounge or in the street while walking last night- a little bit of a ghost town
Great hotel very convenient to everything New Bern has to offer. Rooms are setup so all have a view of the water.
The hotel was older and more dated than expected. The front desk called to confirm my reservations when the room was paid for. There was trash (cups, etc.) on the window sills on my floor. We told the front desk staff. The trash was still there the next day. There was a MATTRESS lying out at the end of the hall. The river front view and location were amazing, but this hotel, not so much.