酒店回复: Dear Valued Guest,Thank you for sharing the wonderful photo of your meal! We’re delighted to hear you enjoyed the food, and it’s great to see it looking so delicious.We hope to welcome you back soon for another fantastic dining experience.Warm regards,Hana De LeonGuest Relations Ambassador
酒店回复: Dear Valued Guest,Thank you for your review! We’re glad to hear that you were satisfied with the hygiene and that you found the price to be competitive in Dubai. It’s also great to know you enjoyed the nearby supermarkets and had plenty of beef burger options to choose from – we know how important food variety is when traveling! While you didn’t swim, we’re happy to hear that others were enjoying the pool facilities. We appreciate your feedback and will work on making all aspects of your stay even more exquisite. We hope to welcome you back soon for another enjoyable experience!Warm Regards,Rona EleazarGuest Service Manager
酒店回复: Dear Valued Guest,Thank you for sharing your feedback with us. We appreciate you taking the time to let us know about your experience.We are sorry to hear that the overall design felt outdated and that you encountered an unpleasant smell during your stay. Although our property is older, we continuously strive to maintain a clean and comfortable environment, and your comments have been passed on to our housekeeping and engineering teams for further review.We also apologize for the noise disturbance coming from the bar. We understand how important a peaceful environment is, especially for rest, and we are glad our team was able to assist with a room change for you.Your insights are extremely valuable as we work to enhance the stay experience for all our guests. We hope to have the opportunity to welcome you back for an improved and more comfortable stay in the future.Warm regards,Rona EleazarGuest Service Manager
酒店回复: Dear Aitiaowudexiaopengyou1954,Thank you so much for your thoughtful review! We're delighted to hear that you had a positive experience at our Crowne Plaza hotel. It's wonderful to know that you appreciated the cleanliness, service, and the convenience of our location. We truly value your feedback and hope to welcome you back soon for another enjoyable stay!Warm Regards,Rona EleazarGuest Service Manager
第二次入住,位于迪拜旧城区,房间很大很整洁,地理位置好,附近有很多超市,餐厅也很多,拜访客户方便,早餐种类丰富,推荐!
我躺下后,居然在床上发现了一只黑色小虫,像蜱虫之类的东西,这把我吓坏了。幸好我及时发现了,没让它钻进我的衣服或随身物品里。这简直让人无法接受,让我在整个住宿期间都非常不舒服。
完美!员工友善又专业,谢谢!
酒店的空调坏了两次,工程师来看了也没修好。餐饮也很糟糕。
酒店正在大范围装修,吵得我一整晚都没睡好。
好,很棒的体验
卫生这快不错,备注了要精致好。我没游泳,好多人在体验。个人觉得这个价格在迪拜还是有竞争力,附近超市挺多,我爱吃牛肉汉堡,选择性可多了。
我们凌晨1点半抵达酒店。他们却说我们没有预订,而且所有房间都订满了。我告诉他们我有确认信。然后他们说只剩一间房了……我不得不翻出我的预订确认信息给他们看,他们才给了我们两间房,而且等了很久。我之前就付过钱了,却不知道他们把我的房间卖了。最后他们不得不给我们一间房升级,因为他们确实没有我们预订的房型了。不推荐这家酒店。
设施:整体设计比较老旧
卫生:整体可以,但是酒店比较老旧,有一种奇怪味道
环境:整体可以,但是酒店内有酒吧、特别吵,后期协商更换进房间
皇冠假日五星连锁酒店,干净卫生,虽然有点旧,但服务还是非常不周到的。大堂很大气,酒店地址位置优越,交通便利!值得推荐👍