酒店回复: Arlene, we regret to hear that several aspects of your stay didn't live up to your expectations, notably the breakfast and an early morning interaction. We strive to provide a top-notch dining experience, so it's disappointing to learn that you did not enjoy it. The same goes for the level of service provided by our team members and be assured we understand the importance of privacy and correct communication. We'll ensure your feedback is shared with the relevant departments for improvements.
1.0分
其他
原文
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我不喜欢！第一个房间有霉味！第二个房间在大厅下面，早餐区的人一直吵到凌晨 2 点，太吵了！
5.0分
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员工友好。设施干净。会再次入住并向其他人推荐这家酒店。
2.0分
情侣出游
原文
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早餐很平庸，床单没有塞好，有很多冲水的声音，而且没有热水浴缸。
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酒店回复: Daniel, it's regrettable to hear that certain aspects of your stay fell short of your expectations. Offering a quality breakfast experience is our goal and we apologize if this wasn't the case during your visit. As for your concerns about the bedding and noises in your room, we'll take your feedback into serious consideration and look for viable solutions. We also acknowledge that the unavailability of the hot tub affected your stay. We earnestly hope for another opportunity to provide you with an improved experience.
5.0分
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We loved the breakfast. Fried bacon, fried potatoes, waffles, pastries, breads, fruit, juices.... The room had nice furnishings. The pillows were very comfortable. Excellent!
4.0分
家庭亲子
Room was clean. I was expecting a pull out sofa so I must have reserved the wrong room. Staff were friendly and breakfast was very good
4.0分
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The only complaints are that the window drapes only covered half of the windows, the rest were only covered by a thin lace thing which you could see right through and which didn't block any light (and street lights from the parking lot shine directly into your face in bed, fortunately I had a sleep mask). Otherwise, breakfast was great, the staff was nice, the bed was good, the room was good, and I appreciated the availability of the fitness room and pool, even though I didn't have time to use them. Not perfect, but solid.
很干净，适合入住
挺好的可以的
我们和我儿子的棒球队一起来到了这座城市。我唯一希望酒店能有某种户外露台或庭院。在过去的旅行周末，我们住过有这些设施的酒店，甚至还有户外火坑，这对父母来说是个非常好的消遣场所。这家酒店有一个后门，那里有一个区域可以用来建造一个像这样的漂亮户外区域
早餐很差。果汁饮料很淡。香肠不能吃。华夫饼面糊味道不好。土豆又干又硬。凌晨 4:30，我送儿子去机场。当我回来时，值班人员说他们看到我和朋友一起离开。这不是我的朋友或新认识的人
我不喜欢！第一个房间有霉味！第二个房间在大厅下面，早餐区的人一直吵到凌晨 2 点，太吵了！
员工友好。设施干净。会再次入住并向其他人推荐这家酒店。
早餐很平庸，床单没有塞好，有很多冲水的声音，而且没有热水浴缸。
We loved the breakfast. Fried bacon, fried potatoes, waffles, pastries, breads, fruit, juices.... The room had nice furnishings. The pillows were very comfortable. Excellent!
Room was clean. I was expecting a pull out sofa so I must have reserved the wrong room. Staff were friendly and breakfast was very good
The only complaints are that the window drapes only covered half of the windows, the rest were only covered by a thin lace thing which you could see right through and which didn't block any light (and street lights from the parking lot shine directly into your face in bed, fortunately I had a sleep mask). Otherwise, breakfast was great, the staff was nice, the bed was good, the room was good, and I appreciated the availability of the fitness room and pool, even though I didn't have time to use them. Not perfect, but solid.