酒店回复: Arlene, we regret to hear that several aspects of your stay didn't live up to your expectations, notably the breakfast and an early morning interaction. We strive to provide a top-notch dining experience, so it's disappointing to learn that you did not enjoy it. The same goes for the level of service provided by our team members and be assured we understand the importance of privacy and correct communication. We'll ensure your feedback is shared with the relevant departments for improvements.
1.0分
其他
原文
翻译提供方:Google
我不喜欢!第一个房间有霉味!第二个房间在大厅下面,早餐区的人一直吵到凌晨 2 点,太吵了!
5.0分
其他
原文
翻译提供方:Google
员工友好。设施干净。会再次入住并向其他人推荐这家酒店。
2.0分
情侣出游
原文
翻译提供方:Google
早餐很平庸,床单没有塞好,有很多冲水的声音,而且没有热水浴缸。
展开
酒店回复: Daniel, it's regrettable to hear that certain aspects of your stay fell short of your expectations. Offering a quality breakfast experience is our goal and we apologize if this wasn't the case during your visit. As for your concerns about the bedding and noises in your room, we'll take your feedback into serious consideration and look for viable solutions. We also acknowledge that the unavailability of the hot tub affected your stay. We earnestly hope for another opportunity to provide you with an improved experience.
3.0分
其他
展开
Put in a handicap room and no idea why. Low bed, low closet and small ironing board were really pretty annoying especially as we could tell hotel was not full. Room was very outdated. No conditioner. Big bottle of shampoo completely empty. Site said there was a hot tub but there wasn’t. Overall very disappointing.
2.0分
家庭亲子
展开
It was not a good check-in experience. Even though check-in was at 4 and we were there at 4, nobody was at the front desk and there was no bell to ring. When they front desk person came out, someone said something to him, and he started swearing in front of us to himself. He then had a difficult time finding a room for us, even though we paid in advance ( non-refundable ) and reserved a room prior. He gave us a handicap room, which we, which neither of us is/was. I think that it is the first time in staying at a hotel where we didn't have a small fridge and/or microwave in our room ( especially at that price ) The experience has made us make a decision to stay at another hotel in the area the next time around. Thank you.
1.0分
其他
Door was open when I got to my room. Curtains fell down in the middle of the night. Garbage can sitting on the back of the toilet. Nasty
很干净,适合入住
挺好的可以的
我们和我儿子的棒球队一起来到了这座城市。我唯一希望酒店能有某种户外露台或庭院。在过去的旅行周末,我们住过有这些设施的酒店,甚至还有户外火坑,这对父母来说是个非常好的消遣场所。这家酒店有一个后门,那里有一个区域可以用来建造一个像这样的漂亮户外区域
早餐很差。果汁饮料很淡。香肠不能吃。华夫饼面糊味道不好。土豆又干又硬。凌晨 4:30,我送儿子去机场。当我回来时,值班人员说他们看到我和朋友一起离开。这不是我的朋友或新认识的人
我不喜欢!第一个房间有霉味!第二个房间在大厅下面,早餐区的人一直吵到凌晨 2 点,太吵了!
员工友好。设施干净。会再次入住并向其他人推荐这家酒店。
早餐很平庸,床单没有塞好,有很多冲水的声音,而且没有热水浴缸。
Put in a handicap room and no idea why. Low bed, low closet and small ironing board were really pretty annoying especially as we could tell hotel was not full. Room was very outdated. No conditioner. Big bottle of shampoo completely empty. Site said there was a hot tub but there wasn’t. Overall very disappointing.
It was not a good check-in experience. Even though check-in was at 4 and we were there at 4, nobody was at the front desk and there was no bell to ring. When they front desk person came out, someone said something to him, and he started swearing in front of us to himself. He then had a difficult time finding a room for us, even though we paid in advance ( non-refundable ) and reserved a room prior. He gave us a handicap room, which we, which neither of us is/was. I think that it is the first time in staying at a hotel where we didn't have a small fridge and/or microwave in our room ( especially at that price ) The experience has made us make a decision to stay at another hotel in the area the next time around. Thank you.
Door was open when I got to my room. Curtains fell down in the middle of the night. Garbage can sitting on the back of the toilet. Nasty