酒店回复: Kia Ora,Thank you so much for choosing to stay with us again. We’re truly honored to have welcomed you back for a second visit and are delighted to hear that your experience was just as good as before.It’s wonderful to know you enjoyed our convenient location and the direct shuttle service to the terminal, we’re glad it made your travels easier. We’re also very pleased that you liked the wide selection and taste of our buffet breakfast. Your kind comments mean a great deal to our entire team.We sincerely appreciate your continued trust and look forward to welcoming you back for many more great stays in the future.Kind regards,Lakhwinder Singh Front Office Manager

酒店回复: Kia Ora,Thank you for sharing your feedback, and please accept our sincere apologies for the inconvenience you experienced during check-in.We deeply regret that your reserved room was unavailable, and that the solution offered was not what you had booked. We also apologise that our staff were not as helpful as expected, this is certainly not the standard of service we aim to provide.We are reviewing this incident with our team to ensure better communication and support at check-in, so that future guests do not face similar issues.We appreciate your patience and for bringing this to our attention, and we hope to have the opportunity to restore your confidence in our hotel during a future stay.Kind regards,Lakhwinder Singh Front Office Manager

酒店回复: Kia Ora,Thank you for your detailed review. We’re glad you found great value in your stay and enjoyed our breakfast. We also appreciate your honest feedback regarding the location and the condition of the rooms. Your comments help us improve, and we hope to welcome you back in the future for an even more comfortable experience.Kind regards,Lakhwinder Singh Front Office Manager

酒店回复: Kia Ora Aiailisuo,Thank you for your fantastic feedback and for rating every aspect of your stay 10 out of 10.We are thrilled to hear that your second stay with us was as good as always. It’s wonderful to know that our convenient location, direct airport shuttle, and quiet, clean environment contributed to another enjoyable experience. Your continued support and kind words mean a lot to our team.We look forward to welcoming you back for many more stays in the future.Kind regards,Lakhwinder Singh Front Office Manager

酒店回复: Kia Ora JJJew,Thank you for your outstanding review and for sharing such detailed feedback. We’re delighted to hear that you were very satisfied with your stay and that you enjoyed our location, cleanliness, comfort, soundproofing, and friendly service. It’s wonderful to know our common areas and overall environment made you feel safe and secure. We truly appreciate your kind words and are glad you found great value in your stay. We look forward to welcoming you back on your next visit.Kind regards,Lakhwinder Singh Front Office Manager

酒店回复: Kia Ora,Thank you for your feedback. We’re glad you enjoyed our convenient location, garden-style setting, pool, and the breakfast variety. We hope to welcome you back for another comfortable stay.Kind Regards,Lakhwinder SinghFront Office Manager

酒店回复: Kia Ora,Thank you for sharing your detailed feedback and ratings. We’re pleased to hear you enjoyed our convenient location and found the bed spacious and comfortable.We also appreciate your comments regarding cleanliness. While we’re glad it was generally acceptable, cobwebs near the window are certainly not up to our standards. Your feedback has been shared with our housekeeping team so we can pay closer attention to those details and ensure a more thorough inspection moving forward.Thank you again for your valuable input. We hope to have the opportunity to provide you with an even better experience on your next visit.Kind regards,Lakhwinder Singh Front Office Manager

酒店回复: Kia Ora,Thank you for your wonderful feedback. We’re delighted you enjoyed our convenient shuttle service, beautiful garden, delicious breakfast, and excellent service.We look forward to welcoming you back soon.Kind regards,Lakhwinder Singh Front Office Manager

酒店回复: Kia Ora Lewei&luka,Thank you so much for your wonderful feedback. We’re delighted to hear that our team was able to keep your belongings safe and that you enjoyed your stay. It’s always great to know our efforts make a positive difference.We look forward to welcoming you back soon.Kind regards,Lakhwinder Singh Front Office Manager

酒店回复: Kia Ora,Thank you for your feedback. We appreciate your comments regarding the facilities and are glad you found our location convenient for accessing Auckland Airport.We hope to welcome you back on your next visit.Kind regards,Lakhwinder Singh Front Office Manager