酒店回复: Kia Ora,Thank you for your wonderful feedback. We’re delighted you enjoyed our convenient shuttle service, beautiful garden, delicious breakfast, and excellent service.We look forward to welcoming you back soon.Kind regards,Lakhwinder Singh Front Office Manager
酒店回复: Kia Ora JJJew,Thank you for your outstanding review and for sharing such detailed feedback. We’re delighted to hear that you were very satisfied with your stay and that you enjoyed our location, cleanliness, comfort, soundproofing, and friendly service. It’s wonderful to know our common areas and overall environment made you feel safe and secure. We truly appreciate your kind words and are glad you found great value in your stay. We look forward to welcoming you back on your next visit.Kind regards,Lakhwinder Singh Front Office Manager
点评来源 Trip.com
5.0分
无障碍标准两张双人床房
家庭亲子
机场周围最好的酒店没有之一，服务人员专业，我丢了现金和airpod 几天后还在！
真的超级棒！南区少有的好酒店
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酒店回复: Kia Ora Lewei&luka,Thank you so much for your wonderful feedback. We’re delighted to hear that our team was able to keep your belongings safe and that you enjoyed your stay. It’s always great to know our efforts make a positive difference.We look forward to welcoming you back soon.Kind regards,Lakhwinder Singh Front Office Manager
酒店回复: Kia Ora,Thank you for your feedback. We appreciate your comments regarding the facilities and are glad you found our location convenient for accessing Auckland Airport.We hope to welcome you back on your next visit.Kind regards,Lakhwinder Singh Front Office Manager
酒店回复: Kia Ora,Thank you for your feedback. We’re glad you found our location convenient and enjoyed your stay overall. We appreciate your comments regarding the shower and safety, and we’ll share this with our Housekeeping and Maintenance teams to ensure guest safety and comfort.Kind regards,Lakhwinder Singh Front Office Manager
酒店回复: Kia Ora,Thank you for your feedback. We’re glad you enjoyed the spacious room, excellent service, and the late check-out perk as an IHG member. I’ve noted your comment about the toilet paper dispenser and will ensure our housekeeping team addresses this to prevent it from happening in the future.We hope to welcome you back soon for another great stay.Kind regards,Lakhwinder Singh Front Office Manager
5.0分
标准两张双人床房
独自旅行
500带两个早餐 够可以的了
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酒店回复: Kia Ora,We appreciate your feedback and are pleased you enjoyed the value, including the two breakfasts.Kind regards,Lakhwinder Singh Front Office Manager
酒店回复: Kia Ora,Thank you for your feedback. We’re glad you found our location convenient and enjoyed the dinner and breakfast included in your stay. We appreciate your comments regarding the room and will share them with our team as we continually work to improve. We hope to welcome you back for another comfortable stay.Kind regards,Lakhwinder Singh Front Office Manager
4.7分
标准特大床房
情侣出游
离机场比较近，大概5公里的车程，酒店不算很新，但性价比比较高，整体环境也不错。
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酒店回复: Kia Ora,Thank you for your feedback. We're glad you found our hotel convenient, cost-effective, and enjoyed the overall environment. We appreciate your comments and look forward to welcoming you again.Kind regards,Lakhwinder Singh Front Office Manager
酒店回复: Kia Ora,Thank you for your feedback. We sincerely apologize for your experience and understand how upsetting this must have been. The incident with the key card was unacceptable, and we are addressing this internally to ensure it does not happen again. We’re also sorry for the inconvenience caused by the missing hairdryer, noise disturbances, and lack of clear contact information in the room. Your comments are taken seriously and will help us improve our service and guest experience.Kind regards,Lakhwinder Singh Front Office Manager
很方便，从机场到酒店有专门的大巴车接送，而且酒店的服务也很好，开门就是酒店的花园，景色优美，住进去心情都好了，早饭也很好吃。
这次入住体验整体非常满意。酒店位置很好，出行方便，附近有餐厅和超市。房间干净整洁，床很舒服，隔音也不错，晚上休息得很好。前台工作人员态度友好，办理入住和退房都很顺利。公共区域维护得很干净，整体感觉安全、安心。性价比高，下次来还会考虑入住。
机场周围最好的酒店没有之一，服务人员专业，我丢了现金和airpod 几天后还在！
真的超级棒！南区少有的好酒店
80年代的老酒店设施比较陈旧了，好在去机场比较方便，门口就是三十八路大巴车10分钟就到了，适合奥克兰机场转机。
坐机场大巴就能到酒店，很方便～落地奥克兰作为中转酒店很合适，价格也不贵，卫生什么的还可以，就是要站在浴缸里洗澡，出来的时候有点容易滑倒，要小心一点
房间在奥克兰算是大的，服务很好，因为我注册了IHG会员，让我延迟退房至下午4点，看来会员还是有点福利的。早餐还过得去。卫生间的抽纸盒要仔细检查，我们抽了几张就没有了，可能是上一客人快用完了没有及时补充。
500带两个早餐 够可以的了
酒店离机场很近，直接在机场打车过来很方便。套票包含晚饭和早餐很方便。晚饭不错的，还有牛排。房间就有点旧，不过过渡一晚转机还可以。
离机场比较近，大概5公里的车程，酒店不算很新，但性价比比较高，整体环境也不错。
比预想的差太多。晚饭时间突然有人拿着钥匙刷卡要进房间。。。房间里只有电话没有通讯录，盲打前台联系不上。下楼去前台轻描淡写回复说员工走错了！！房间又找不到吹风机，并且隔音很差，大半夜公共区域还有小孩子玩耍吵闹严重影响休息