酒店回复: Dear Karenxiaomiao,Thank you very much for sharing your lovely feedback.We are delighted to hear that you chose to stay with us during your visit to Oslo for Chinese New Year. It is wonderful to know that our location across from the Central Station made it easy for you to explore the city and reach many of the attractions on foot.We are also very pleased that you enjoyed the breakfast and the service from our team. Your kind words are truly appreciated and will be shared with our colleagues.We hope to have the pleasure of welcoming you back to Radisson Blu Plaza Hotel, Oslo on your next visit to the city.Kind regardsNicolai KjærstadHead ConciergeRadisson Blu Plaza Hotel, Oslo

酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback.We are pleased to hear that you appreciated our central location next to Oslo Central Station, as well as some of the facilities in the room such as the heated towel rail and the elevator system. It is always helpful to know which aspects of the stay worked well for our guests.At the same time, we are very sorry to hear about the issues you experienced during your stay. Your comments regarding the check in process, the smell in the bathroom, the room temperature and the noise levels are certainly not the experience we aim to provide. We truly appreciate you bringing these matters to our attention, as feedback like this helps us improve both our service and our facilities.Regarding breakfast, the time slots are intended to help manage the flow of guests and avoid overcrowding in the breakfast area. However, they are not mandatory and guests are always welcome to enjoy breakfast outside of the suggested time if they prefer.Thank you again for your honest feedback. We hope to have the opportunity to welcome you back to Radisson Blu Plaza Hotel, Oslo in the future and provide a much better experience.Kind regardsNicolai KjærstadHead ConciergeRadisson Blu Plaza Hotel, Oslo

酒店回复: Dear Chenzhijin,Thank you very much for your wonderful feedback.We are delighted to hear that you enjoyed the convenience of our location. Being just a short walk across the sky bridge from the train station makes it very easy for many of our guests to travel to the airport or explore the city. It is also great to know that you found many of Oslo’s attractions within walking distance.We are pleased that you appreciated the room size and the service from our team as well. Your kind words mean a lot to us.We hope to have the pleasure of welcoming you back to Radisson Blu Plaza Hotel, Oslo on your next visit.Kind regardsNicolai KjærstadHead ConciergeRadisson Blu Plaza Hotel, Oslo

酒店回复: Dear Guest,Thank you for taking the time to share your feedback with us.We are very pleased to hear that you enjoyed the room size and the beautiful views over Oslo. It is wonderful to know that our location next to the train station made it easy for you to explore the city, and that you also enjoyed the breakfast with its wide selection.At the same time, I am sorry to hear that the room was not cleaned on one of the days during your stay. This is certainly not the standard we aim to provide, and we appreciate you bringing this to our attention.We hope to have the pleasure of welcoming you back to Radisson Blu Plaza Hotel, Oslo in the future.Kind regardsNicolai KjærstadHead ConciergeRadisson Blu Plaza Hotel, Oslo

酒店回复: Dear Abby,Thank you very much for sharing your wonderful feedback.We are delighted to hear that you enjoyed the spacious room, the comfortable bed and the beautiful view. It is also great to know that our location next to the train station made it easy for you to get around the city during your trip.Your kind words about the breakfast are especially appreciated, and we are happy to hear that the team made it a memorable experience for you. I will be sure to share your compliments with the breakfast staff.Thank you again for your kind comments. We hope to have the pleasure of welcoming you back to Radisson Blu Plaza Hotel, Oslo again in the future.Kind regardsNicolai KjærstadHead ConciergeRadisson Blu Plaza Hotel, Oslo

酒店回复: Dear Weilanweilanweilanweilanweilanweilan,Thank you very much for sharing your wonderful feedback.We are delighted to hear that our team was able to assist you with an early check in after your early morning arrival. After a long journey, being able to rest earlier can make a big difference, so we are very happy that we could make this possible for you.It is also great to know that you enjoyed the breakfast and found the location convenient. Your kind words about the service from our team truly mean a lot to us.We hope to have the pleasure of welcoming you back to Radisson Blu Plaza Hotel, Oslo again on your next visit.Kind regardsNicolai KjærstadHead ConciergeRadisson Blu Plaza Hotel, Oslo

酒店回复: Dear Mini1222,Thank you for taking the time to share your feedback with us.We are very pleased to hear that you appreciated our convenient location next to the train station and that it made it easy for you to reach many of Oslo’s main attractions on foot. It is also wonderful to know that our front desk team made a positive impression with their friendly service.We are sorry that your early flight did not allow you to experience our breakfast. We hope that you will have the opportunity to enjoy it during your next visit.We hope to have the pleasure of welcoming you back to Radisson Blu Plaza Hotel, Oslo in the future.Kind regardsNicolai KjærstadHead ConciergeRadisson Blu Plaza Hotel, Oslo

酒店回复: Dear Chouyandoudezhu,Thank you very much for your wonderful feedback.We are delighted to hear that you enjoyed the breakfast selection and noticed the heated towel rack in the bathroom. Small comforts like these can make a stay even more pleasant. It is also lovely to know that you enjoyed the changing views from the room throughout the day and that they gave you some great photo opportunities.Our location next to the train station and the nearby supermarket is something many of our guests appreciate, so we are glad it added convenience to your stay as well.We hope to have the pleasure of welcoming you back to Radisson Blu Plaza Hotel, Oslo again soon.Kind regardsNicolai KjærstadHead ConciergeRadisson Blu Plaza Hotel, Oslo

酒店回复: Dear Guest,Thank you very much for your wonderful feedback.We are delighted to hear that you enjoyed your stay with us and that the spacious room made such a positive impression. It is also great to know that our breakfast team contributed to a memorable start to your day. Your kind words about the service will certainly be shared with the team.We are very pleased that you chose to stay with us during your visit to Oslo and that the experience lived up to your expectations.We hope to have the pleasure of welcoming you back to Radisson Blu Plaza Hotel, Oslo again soon.Kind regardsNicolai KjærstadHead ConciergeRadisson Blu Plaza Hotel, Oslo

酒店回复: Dear Senlintaishan,Thank you very much for sharing your feedback with us.We are delighted to hear that you enjoyed the convenient location within walking distance of the train station and that you found the breakfast area spacious and comfortable.At the same time, we appreciate your comment regarding the breakfast selection. Your feedback about the salmon is noted, as we understand this is something many guests expect, especially when visiting Norway.Thank you again for your kind feedback. We hope to have the pleasure of welcoming you back to Radisson Blu Plaza Hotel, Oslo in the future.Kind regardsNicolai KjærstadHead ConciergeRadisson Blu Plaza Hotel, Oslo