Even though we paid far less price for this room it was much bigger in size & the staff was accommodating. Nice spread of breakfast options & would love to stay again
3.0分
其他
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When I initially checked in my key card wouldn’t allow me entrance to the room, I returned back to the desk and after explaining maintenance went back up to the room. He immediately stated that he had new locks coming in which hadn’t arrived as of yet. He tried to accommodate me as much as he could. I left the hotel to meet up with my Military son, and family one of the main reasons for my visit plus it was my Birthday the day I checked in. Once I returned for the night I couldn’t get in the room again which now my bags are now in there. I went back to the desk and the same young lady I encountered earlier got my bags out, I explained that now I needed a new room since this was going to be a problem that I didn’t want to deal with my entire stay! I felt something could’ve done other than being told I would be given points! I work with vast majority of the Public (Hospital). Word of Mouth is how Businesses stay afloat.
5.0分
家庭亲子
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Our stay was 2 nights. Day before Thanksgiving and Thanksgiving day, checking out n Black Friday. The staff was very courteous when we checked in that evening. We were gone a 1st floor room which is great when you have kids (13, 10, and 4 year old).
First night was good, the room was just what we needed. It was 2 queen beds and a pull out sofa. Breakfast was good. The had a bagels, cereal, milk, coffee, juice, eggs, bacon, muffins, potatoes, waffle maker, tea and fruit. Front desk was friendly when we asked for 2 extra towels due to being 5 of us and only 3 towels on the room (123).
I did use their gym. They had treadmill and weights and overall crank area. It was a little warm on the gym despite the thermostat reading 68.
Check out was smooth and easy. Oxana was friendly, greeted you with a smile and the way she helped an older guest who seemed lost showed what a great staff meme we she is. I would definitely book again.
5.0分
其他
Great staff who helped me change my reservation. Clean room, spacious and bear airport with shuttle
2.0分
商务出差
Low standards hotel for high standards pricing. I was disappointed. The bathroom was TERRIBLE & had roaches (big and small)
4.0分
其他
The room and staff was great. I have a complaint about the rate. The receipt I received in a email was for $386. But I was billed for $430
I need to know why.
5.0分
其他
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The staff was friendly, rooms cleaned and spacious, felt homy. The breakfast options were reasonable. I love the walkable location of restaurants. Easy highway assess. Oh but watch out for lingering cop. Theyvare ready to write tickets
5.0分
其他
I was pleased with the hotel as a whole. With the front desk all the way to cleanliness
3.0分
其他
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Don't be fooled by the brand name
When i arrived to the hotel it was very dark. The light in the lobby were off and i didnt know if it was even open to check in. Got checked in and was hit with a surprise of a deposit and needing a credit card on file for damages however when i walked in my room the floor in the bathroom was cracked and the light switches was not working. My sheets had stain in them and the counter was burnt as well. There wasn't a ice chest and the fridge was not working properly. The iron leaked on my clothes every time i used it good thing it was hot outside.One last thing but certainly not least i saw bugs. I saw multiple big ants and a roach.
非常好
Even though we paid far less price for this room it was much bigger in size & the staff was accommodating. Nice spread of breakfast options & would love to stay again
When I initially checked in my key card wouldn’t allow me entrance to the room, I returned back to the desk and after explaining maintenance went back up to the room. He immediately stated that he had new locks coming in which hadn’t arrived as of yet. He tried to accommodate me as much as he could. I left the hotel to meet up with my Military son, and family one of the main reasons for my visit plus it was my Birthday the day I checked in. Once I returned for the night I couldn’t get in the room again which now my bags are now in there. I went back to the desk and the same young lady I encountered earlier got my bags out, I explained that now I needed a new room since this was going to be a problem that I didn’t want to deal with my entire stay! I felt something could’ve done other than being told I would be given points! I work with vast majority of the Public (Hospital). Word of Mouth is how Businesses stay afloat.
Our stay was 2 nights. Day before Thanksgiving and Thanksgiving day, checking out n Black Friday. The staff was very courteous when we checked in that evening. We were gone a 1st floor room which is great when you have kids (13, 10, and 4 year old).
First night was good, the room was just what we needed. It was 2 queen beds and a pull out sofa. Breakfast was good. The had a bagels, cereal, milk, coffee, juice, eggs, bacon, muffins, potatoes, waffle maker, tea and fruit. Front desk was friendly when we asked for 2 extra towels due to being 5 of us and only 3 towels on the room (123).
I did use their gym. They had treadmill and weights and overall crank area. It was a little warm on the gym despite the thermostat reading 68.
Check out was smooth and easy. Oxana was friendly, greeted you with a smile and the way she helped an older guest who seemed lost showed what a great staff meme we she is. I would definitely book again.
Great staff who helped me change my reservation. Clean room, spacious and bear airport with shuttle
Low standards hotel for high standards pricing. I was disappointed. The bathroom was TERRIBLE & had roaches (big and small)
The room and staff was great. I have a complaint about the rate. The receipt I received in a email was for $386. But I was billed for $430
I need to know why.
The staff was friendly, rooms cleaned and spacious, felt homy. The breakfast options were reasonable. I love the walkable location of restaurants. Easy highway assess. Oh but watch out for lingering cop. Theyvare ready to write tickets
I was pleased with the hotel as a whole. With the front desk all the way to cleanliness
Don't be fooled by the brand name
When i arrived to the hotel it was very dark. The light in the lobby were off and i didnt know if it was even open to check in. Got checked in and was hit with a surprise of a deposit and needing a credit card on file for damages however when i walked in my room the floor in the bathroom was cracked and the light switches was not working. My sheets had stain in them and the counter was burnt as well. There wasn't a ice chest and the fridge was not working properly. The iron leaked on my clothes every time i used it good thing it was hot outside.One last thing but certainly not least i saw bugs. I saw multiple big ants and a roach.