酒店回复: Dear Guest,We are genuinely disheartened to read your review and deeply regret that your experience did not meet your expectations. However, we must firmly reject the accusation of fraud, which we consider not only unfounded but also extremely serious and unacceptable.You acknowledge yourself that you left the room an hour and a half after the standard check-out time, without prior authorization. As is common practice in the hospitality industry, unauthorized late check-outs may incur additional charges, particularly when they affect housekeeping operations and the readiness of rooms for arriving guests. Initially, a €100 fee was proposed in line with hotel policy. After discussing the matter with you—despite the attitude you displayed—we chose to apply only a minimal charge of €30 as a gesture of conciliation.We wish to emphasize that all actions taken by our team were handled with professionalism and within the standards of hospitality. At no time were you threatened or coerced, and we firmly deny any form of misconduct or "blackmail" on our part.Our staff is trained to offer respectful and courteous service, and we expect the same respect in return. We kindly ask you to reconsider the extremely damaging language used in your review, and if possible, amend or remove it to better reflect a fair account of the situation.Thank you for your attention.Sincerely,Antonio Iozzia, General ManagerAC Hotel Pisa by Marriott
酒店干净整洁,房间不大,折叠床打开之后就很挤。下水道略有返臭。
房间里主动备好了洗漱用品,有烧水壶,送1人1瓶水。
酒店餐厅可以点餐,附近步行几分钟就有一家商场,里面有大超市。
我们入住时遇到2辆大巴车的旅行团。早餐供应跟不上,热菜的盘子全是空的,冷菜就3种火腿、1种芝士,很少的黄瓜片和胡萝卜片,且不新鲜了。还有些面包,果酱、干果、2种水果。
楼下有停车位,免费。
吃厌了各种面包的早餐,这家酒店居然有凤梨,真的是惊艳到了,空调的暖气开的也很足。旁边还有一家大型超市,买东西非常方便了。
托斯卡纳之旅接近收尾,相比旅程前段住的品牌连锁酒店,对万豪有点小失望,餐厅不尽人意,好处就是停车方便,旁边还有一个油站,对自驾出行来说这个选项很重要
酒店很好,门口有加油站,免费停车!值得推荐自驾!
设施:很好很好很好!
卫生:很好很好很好!
环境:好好好好好!!!
服务:很好很好很好!!附近有超市!位置很好很好很好!
房间非常干净,带窗,有免费的停车场,停车非常方便,旁边有一个大型超市,价格比较亲民,特定时间购物还有买一送一活动,非常优惠,距离比萨斜塔4km,适合自驾游
意大利入住的8个酒店中唯一送矿泉水的酒店。酒店免费停车,边上有加油站和大型超市,非常方便。酒店条件有点像国内的全季,有烧水壶。房间蛮大的。
这家破酒店乱收费,退房晚了一个半小时一开始要收我们100欧元,在交费的时候也不说收多少钱,只问我现金还是刷卡,问他两次才跟我说是要交100欧元,住过这么多酒店还没见过这样狮子大开口的,一晚上房费也才一百多欧,还威胁我们说如果不交就报警,我们让他拿出酒店相关收费标准,他们也拿不出来,到后来又收我们50欧说如果我们交了就不会去报警,但是没有任何依据的就乱收费,就是在敲诈我们,这已经属于诈骗,最后交了30欧元,这个酒店已经涉嫌诈骗!!!
这是我对万豪最失望的一次,细节方面就不多说了,希望有所改进吧
这两天下来在意大利住得最好的酒店了。又干净又宽还有健身房。自驾很推荐这里,停车位免费且充足
不愧是万豪旗下的酒店,清洁度和设施的便利性都没得说。但是,最主要的问题是地理位置实在有点偏。去市中心需要花不少时间。考虑到这一点,价格有点偏高了。