The room was ok… it just has a cheap feel to the room… the breakfast was very very mediocre and would have been better to go after something else outside of the hotel
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
3.0分
其他
Should put on website pool is not available. Hotel smelled musty. Very limited breakfast. 2nd time staying here won't again
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5.0分
其他
Very clean but no place to hang clothes in room it’s the first time I have ever had this happen in all our travels.
酒店回复: Thanks for staying with us. We appreciate your feedback!
2.0分
其他
Amenities- see previous comment regarding needing to get 4 new sets of keys, poor food. They ran out of bath towels, could only get pool towels to shower
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4.0分
其他
clean room. Hotel is painting and updating the rooms and lobby. Disappointed the pool had no water in it. That was the main reason we stayed there.
酒店回复: Thanks for staying with us. We appreciate your feedback!
3.0分
其他
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The room was clean but seemed crowded with furniture. The room itself looked unfinished. The corner area where the fridge, microwave, ironing board, iron and hair dryer were stacked looked like an afterthought and unfinished. The entry to the room was very narrow and long. The access area around the bed was tight. If a person was sitting at the end of the bed the other person could not easily pass. I would not want to stay in this room next time I visit Dubuque.
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酒店回复: We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know..
4.0分
其他
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Staff was very friendly. Our rooms bath was recently painted and the bathroom was not cleaned, tape and covers still in the tub. Alerted the front desk. She said she would let her manager know. Otherwise everything was fine.
酒店回复: Thanks for staying with us. We appreciate your feedback!
3.0分
其他
This appears to be an older hotel that is going through a remodel and transition. The lobby and breakfast area are very nice. The rooms are okay
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酒店回复: We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know..
3.0分
其他
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My granddaughters were looking forward to swimming after we returned to the hotel at night. The pool was closed and did not open the following day either. Very disappointing
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酒店回复: We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know..
酒店不错，城市边上高速边上位置很方便，而且是盖的是被子不是摊子，附近还有中餐馆，走路开车过去都可以。
The room was ok… it just has a cheap feel to the room… the breakfast was very very mediocre and would have been better to go after something else outside of the hotel
Should put on website pool is not available. Hotel smelled musty. Very limited breakfast. 2nd time staying here won't again
Very clean but no place to hang clothes in room it’s the first time I have ever had this happen in all our travels.
Amenities- see previous comment regarding needing to get 4 new sets of keys, poor food. They ran out of bath towels, could only get pool towels to shower
clean room. Hotel is painting and updating the rooms and lobby. Disappointed the pool had no water in it. That was the main reason we stayed there.
The room was clean but seemed crowded with furniture. The room itself looked unfinished. The corner area where the fridge, microwave, ironing board, iron and hair dryer were stacked looked like an afterthought and unfinished. The entry to the room was very narrow and long. The access area around the bed was tight. If a person was sitting at the end of the bed the other person could not easily pass. I would not want to stay in this room next time I visit Dubuque.
Staff was very friendly. Our rooms bath was recently painted and the bathroom was not cleaned, tape and covers still in the tub. Alerted the front desk. She said she would let her manager know. Otherwise everything was fine.
This appears to be an older hotel that is going through a remodel and transition. The lobby and breakfast area are very nice. The rooms are okay
My granddaughters were looking forward to swimming after we returned to the hotel at night. The pool was closed and did not open the following day either. Very disappointing