酒店回复: Thank you for your feedback. We apologize for the cleanliness and maintenance issues you encountered during your stay. We're currently working on renovations, including updates to bathrooms and improving air quality, but we will prioritize the concerns you mentioned.We appreciate your understanding, and we’re glad to hear you enjoyed the comfort of the bed and the kindness of our staff. We hope to welcome you back once our renovations are complete.
3.0分
其他
原文
翻译提供方：Google
过时但还不错
酒店确实比较老了，房间里有股霉味，除非空调一直开着。真希望我带了拖鞋。不过睡觉还好，早餐也不错。
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酒店回复: Thanks so much for sharing your feedback. We're sorry to hear the room didn't meet your expectations—your comments about the humidity and overall condition have been noted and will help us in prioritizing improvements. We’re glad to know you had a restful night and enjoyed the breakfast—our team works hard to make sure guests start their day off right. We appreciate you taking the time to let us know how we can do better.
3.0分
家庭亲子
原文
翻译提供方：Google
我在这里住过 3 次，这次比之前的更脏，床上有头发，闻起来很潮湿，淋浴间有头发
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酒店回复: Le pedimos disculpas por los problemas que haya tenido durante su estadía. Como viajero, lo comprendo perfectamente. Los comentarios que ha compartido con nosotros se utilizarán para mejorar nuestras operaciones y evitar que se repitan problemas como este. Gracias nuevamente por su tiempo. Espero que haya disfrutado de su estadía en Muscatine.
酒店回复: Hi Ginger, Thanks for reviewing your stay at our hotel. We are glad that you enjoyed your time with us and liked our location, and appreciate your recognition of our amazing staff. We hope that you come back and visit us again soon!
酒店回复: Thank you Todd, for taking the time to write such a nice review of our Best Western. I will be sure to share it with our staff. We are very happy that you enjoyed your stay with us and liked our breakfast! We hope to welcome you back again soon.
酒店回复: Hi Patricia,I'm sorry that you didn't enjoy our complimentary breakfast. I will ask our attendants to be more attentive at refilling items. We hope the rest of your stay was enjoyable and you come back and visit us again soon.
酒店回复: Thanks for your review Gary. We are very happy that you had a great stay at our Best Western and enjoyed our breakfast, clean rooms and friendly staff! We will let our maintenance manager know about the bathroom door, thank you for making us aware of this issue. We hope you come back and visit us again soon!
酒店回复: Hi Linda, we are happy that you had a good stay at our Best Western. Thank you for making us aware of your room shower issue, I will pass along your comments to our maintenance manager. We hope you will come back and see us again on your next trip to Muscatine!
设施：这个价格的酒店，设施等已经算不错了
服务：到的时候很晚了，办理入住的速度挺快。
2025年7月25日，我们看中了酒店的所有好评，租了两间房。到了房间，一间很臭，一间不臭，但是床单很脏。值班工作人员花了30分钟带我们去不同的房间，几乎所有房间都有味道，我们最后住的那两间房间味道最少。但是，浴缸很脏，上面满是污渍。窗户无法打开通风，玻璃角落里长满了黑色的霉菌。一间房间的马桶和插座都坏了。另一间房间的冰箱也不冷。诚然，之前发生了山洪，这可能加剧了浓烈的麝香味，但其他的都无关紧要。最棒的体验是友善的员工和舒适的床。据说酒店是新管理层管理的，你可以看到浴缸很旧，水槽是新的……看来他们正在进行翻修。除非酒店彻底翻修，并且优先考虑房间清洁，否则我不会再住在这里。
过时但还不错
酒店确实比较老了，房间里有股霉味，除非空调一直开着。真希望我带了拖鞋。不过睡觉还好，早餐也不错。
我在这里住过 3 次，这次比之前的更脏，床上有头发，闻起来很潮湿，淋浴间有头发
水压太棒了。很棒的员工。干净的。优秀的电视节目，带有电视指南频道和隐藏式字幕。
停车场免费，可轻松前往公园大道 - 马斯卡廷的主干道之一和 61 号高速公路。您可以从酒店搭乘巴士，此外，步行两分钟即可到达 3 家餐厅和 1 家体育酒吧酒店。
咖啡机与 Keurig 风格的咖啡包不同，令人失望。早餐可以更好。
新装修的这个地方是一个隐藏的宝石的价格。早餐很棒，苹果/蔓越莓烘焙真是一个惊喜。工作人员非常热情。隔壁的 Applebees 是一个优点。
应该热的早餐食物却没有。早上9点吃的，还剩一个小时的服务时间。没有奶油奶酪。我买了最后一杯酸奶。我们用餐的半小时内没有补充。
虽然我必须向后行驶而不是向西行驶，但我一点也不介意，因为另一个地方太糟糕了。当我找到贝斯特韦斯特酒店时，我感觉好多了。这里很干净、安全，工作人员也很好。
优点是房间干净舒适。漂亮的大电视和很多插座。早餐很好，有多种食物可供选择。工作人员很友好，乐于助人。酒店距离我们在该地区想做的任何事情都不超过 10 分钟。
负面影响很小。所有的枕头都很硬，没有软枕头，所以睡在上面很困难。如果您不喜欢硬枕头，请自带枕头。而且，浴室的门关不上。同样，一些小事情不会阻止我们在未来的旅行中住在这里。
住宿体验很好。但是早上去洗澡的时候。淋浴很乱。我们住在200号房间。除非我站在浴缸最远的角落，否则水根本打不到我。而且你的头无法移动。
浴室肯定需要好好更新一下。