酒店回复: Thank you so much for taking the time to share such a detailed review. We're really glad to hear that you enjoyed the spacious room, kitchen amenities, and the convenience of the shuttle—it's great to know it made a positive impact on your stay! We're also happy our housekeeping team was helpful and attentive during your visit.That said, we truly appreciate you pointing out the maintenance issues with the shower door and toilet, as well as the elevator odor. These are definitely things we’ll look into and address promptly. We're also sorry for the inconvenience of having to bring towels down yourself—it's great to hear housekeeping was able to assist the next day, but we understand how that initial experience could be frustrating, especially in the rain.Your feedback is incredibly valuable as we work to make improvements, and we’re thrilled to hear that you’d stay with us again. We look forward to welcoming you back soon!
5.0分
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肯塔基州路易斯维尔
夜班服务员和早餐工作人员特别棒,乐于助人。
我唯一的抱怨是这里是肯塔基州。我期待着早餐吃粗燕麦粉,因为我们在北方吃不到,但没有粗燕麦粉。
每天都是同样的炒鸡蛋和香肠。
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酒店回复: Thank you for staying and for sharing the positive feedback. We are glad you had an overall good experience and hope to see you again soon. We will look into the standards to see if we can add grits to the menu some days.
酒店回复: Thank you for staying. We would like to apologize for the bathroom door not latching. It sounds like it had an obvious impact on your overall experience. This would have been frustrating to me as well. Please do come back again. Thanks again.
酒店回复: Thank you for staying and for the positive feedback. We are glad you all enjoyed your stay and found the property to be clean. Please do come back again!
5.0分
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伟大的
很棒的酒店。中央。班车服务很好。唯一可以改进的地方是每个房间有 2 张床
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酒店回复: Thank you for being our guest and for sharing the positive feedback. We are glad you had a good overall experience and hope to see you again soon.
非常好的酒店,早餐也很丰富,到机场和展会都有shuttle bus. Receiption and driver are nice and hospitality.
员工很友善,床很舒服,还可以洗衣服,非常适合长期入住。酒店离机场很近,交通便利。开车十分钟左右还有超市。
设施很干净,服务也很周到,住得很愉快。
淋浴间的推拉门有点问题,开关很费劲。听起来像是需要重新调整一下,或者它的铅芯生锈了。马桶冲水的声音开始很奇怪,会发出各种声音,就像是在冲水,但水压并没有把它推下去。我们不得不等了一会儿才再次冲水,然后它就正常了。
房间真的很宽敞!我喜欢这里有厨房和全尺寸冰箱。客房服务人员非常友好,早上会来查看我们的情况,并提供干净的毛巾。这非常有帮助,因为我被告知要把毛巾拿到楼下的大堂去换新的。入住期间,我两次走到大堂去取毛巾,第二次还下雨了。
停车很方便,我没有遇到任何问题。电梯里有刺鼻的气味,这是第一天出现的,但第二天我们用的时候似乎已经解决了。
尽管有一些小麻烦,但考虑到房间宽敞和班车服务,我还是会再次预订。这真是一个意外的惊喜,帮我们省了展览中心的汽油费和停车费。
泳池和篮球场也是额外的福利。
肯塔基州路易斯维尔
夜班服务员和早餐工作人员特别棒,乐于助人。
我唯一的抱怨是这里是肯塔基州。我期待着早餐吃粗燕麦粉,因为我们在北方吃不到,但没有粗燕麦粉。
每天都是同样的炒鸡蛋和香肠。
非常干净、安静。早餐不错。我们的浴室门锁不上。为我们办理入住手续的工作人员是一名实习生。前往肯塔基州会议中心的班车服务很棒。
这是一家非常不错的酒店。相当新,设施齐全。房间宽敞,床很舒服,淋浴也一直很好。
唯一的问题是它就在机场附近,所以会有一些飞机噪音,而且附近没有餐厅或餐饮场所。除此之外,这是一家很棒的酒店。
沟通?
电话里的人承诺提供特定的房间,但前台的人无法提供。我们得到的房间很好(方便进入),但旅行前打电话的人似乎没有与我们到达时在场的工作人员沟通。
干净。喜欢卧室。
这里有我们需要的一切。我们有厨房可以做饭,他们还供应早餐。我们一家六口,所以有两间卧室很不错。房间很干净。
伟大的
很棒的酒店。中央。班车服务很好。唯一可以改进的地方是每个房间有 2 张床