We had to get up early to catch a plane, they immediately drove us to the airport. Staff is very helpful and friendly. Our room was clean as was the rest of the hotel. They have a neat fire pit outside near checkout that was a great sitting area.
5.0分
情侣出游
We always stay at the Hilton Garden Inn when flying from Portland. Super convenient, great staff!
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酒店回复: Dear Guest,Thank you for taking a moment to share such a delightful review of Hilton Garden Inn Portland Airport. It makes our day to know that our convenient location and warm hospitality continue to win your heart. We hope to have the opportunity to welcome you back the next time you're in the Portland area.Best Regards,Adam Green,General Manager
5.0分
家庭亲子
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My stay here was great. Close to the airport and easy on and off to the interstate. I stayed here and explored the area for 3 days and 3 nights. Great location to NH, Mass and even Vermont. I was up seeing my Aunt and then went on a food expedition and there are so many many restaurants within a 2 hour drive, it was hard to narrow down where I wanted to go. Lobster, steamers,whole belly clams and even Peekytoe crab and a NE favorite, Steak Tips were on the menu. I didn't know that Steak Tips actually came from a specific cut of meat. A great trip and a great place to stay. Only thing that bothered me was the parking fee for self park. I get that people probably try to park here and then go to the airport, there should be a better way of enforcement of this problem. It may be just a cash grab also like so many businesses are using these days. Greed isn't always good.
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酒店回复: Dear Guest,Thank you for the feedback on Hilton Garden Inn Portland Airport. We are thrilled to know you had an enjoyable stay and appreciated our friendly team and convenient location. We understand your concerns about the parking fee. We want to assure you that it is not about greed but about ensuring parking availability and security for our guests. As a valued guest, we appreciate your insight. We hope to have the opportunity to welcome you back the next time you're in the Portland area.Best Regards,Adam Green,General Manager
5.0分
其他
Very convenient to the airport. Pleasant staff. Good burger at the bar. Nice "business hotel" for short stay.
3.0分
情侣出游
Unit was okay. Food should be better given access to other food is minimal. At those prices, the two bottles of water should be free.
总的来说，对于简单的住宿来说还不错。员工很友好，房间也和预期的一样。早餐有待改善，因为肉类不够热，糕点也有些不新鲜。
住得很愉快，床很舒服，服务也很棒
多年来，我们作为常旅客一直住在这里。
这次我们很失望，停车居然还要付费！电梯又脏又臭，地毯也一样。床单破旧不堪，不再光滑，很不舒服。该换掉那些发霉发臭的地毯了！
当你走进一处房产，看到两个工作人员正在聊天！其中一个说“哟”，另一个说“我进不了卫生间了，我当时在卫生间，我把手机落下了！”我敲了又敲，门锁着，里面有人。前台工作人员说，可能是这里工作的一个墨西哥人，而且不会说英语（你是认真的吗？）这么大的机构，你竟然这样对待和你一起工作的其他国家的人！！她从柜台上撩起外套（毛衣），看，她的手机就在那里！我回答说，我想不会是那个不会说英语的墨西哥人吧！！一片寂静，她回答说“我只是个愚蠢的白人女人！！！难以置信，哇！！
管理层似乎不太在行。
地理位置非常便利，设施齐全，价格也合适。每位员工都很友好。但有两次不好的经历是管理层的责任。我查看了桌子上的扫描码，查看了设施列表，上面说餐厅营业到晚上 10 点。我 8:40 去了健身中心，9:05 到达餐厅，却被告知餐厅 9 点关门，而且服务员已经试图联系管理层修改他们的网页两个月了。如果我得到的信息正确，我本来可以很容易地更改我的行程。早上我去退房，前台只有一个人，她正在打电话，我等了几分钟她甚至没有理我。我四处寻找钥匙托运处，但没有找到。这是一家机场酒店。我要赶飞机。
We had to get up early to catch a plane, they immediately drove us to the airport. Staff is very helpful and friendly. Our room was clean as was the rest of the hotel. They have a neat fire pit outside near checkout that was a great sitting area.
We always stay at the Hilton Garden Inn when flying from Portland. Super convenient, great staff!
My stay here was great. Close to the airport and easy on and off to the interstate. I stayed here and explored the area for 3 days and 3 nights. Great location to NH, Mass and even Vermont. I was up seeing my Aunt and then went on a food expedition and there are so many many restaurants within a 2 hour drive, it was hard to narrow down where I wanted to go. Lobster, steamers,whole belly clams and even Peekytoe crab and a NE favorite, Steak Tips were on the menu. I didn't know that Steak Tips actually came from a specific cut of meat. A great trip and a great place to stay. Only thing that bothered me was the parking fee for self park. I get that people probably try to park here and then go to the airport, there should be a better way of enforcement of this problem. It may be just a cash grab also like so many businesses are using these days. Greed isn't always good.
Very convenient to the airport. Pleasant staff. Good burger at the bar. Nice "business hotel" for short stay.
Unit was okay. Food should be better given access to other food is minimal. At those prices, the two bottles of water should be free.