the tub in the bathroom had some serious rust stains and needed to be resurfaced. wallpaper was peeling in the corners of the bathroom. the breakfast quality/variety has also declined. front desk staff are as kind and welcoming as ever
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酒店回复: Good Evening,Thank you for sharing your feedback. We understand how disappointing it must have been to encounter issues with the tub, wallpaper, and breakfast during your stay. It’s wonderful to hear that our front desk staff still made you feel welcomed and cared for. Your comments are very important and will help us improve the experience for future guests.Management and Staff of Fairfield Inn
3.0分
其他
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The floor of the shower needs to be refinished with a new coating. My 3 year old son thought it was dirty and didn’t want to bathe in it. The tv remote is either in need of batteries or is failing due to age; the remote barely responded when used.
The breakfast was not good at all.
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酒店回复: Thank you for taking the time to give us feedback on your stay with us. We are truly sorry to hear about the challenges you encountered and apologize for any inconvenience. Please know that we take your concerns very seriously and will investigate the comments you have given us so our team can continuously improve. We appreciate your input and hope to have the opportunity to welcome you back in the future for a stay that more closely reflects our commitment to comfort and cleanliness. Management and Staff of Fairfield Inn
3.0分
其他
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The customer service was good, but hotel is in dying need of a remodel. There was a lot of rusted areas in hotel. We were glad we only booked for one night. I think once the upgrades/ remodel is done the hotel will improve slot better. Definitely not worth the price for the condition of the hotel, that fell in a motel status category.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear that the customer service met your expectations and appreciate your observations about the hotel’s condition. We are aware that certain areas need updates, and your perspective reinforces the importance of our ongoing renovations and improvements. We look forward to unveiling these upgrades and hope you’ll consider visiting again to experience the refreshed and more enjoyable environment firsthand.Management and Staff of Fairfield Inn
4.0分
其他
I couldn't check in online but other than yhat the stay was great
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酒店回复: Good Evening,We regret that your initial check-in experience did not meet expectations; however, we're glad to hear the rest of your stay was pleasant. It was a pleasure having you as our guest, and we hope to have an opportunity to welcome you back for a more seamless stay soon.Management and Staff of Fairfield Inn
2.0分
情侣出游
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First we got an in cleaned room. The hallways and room were barely cool. Air conditioning was not great. The room we got had a dirty plastic cover over the outside of the window. Making it impossible to see out the window. The mattress we slept on was so worn out. Lumps and a canal in the middle. Not to mention it felt like we were slanted with our heads being much higher than our legs. Needless to say we opted to leave early
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酒店回复: Dear Brian,Thank you for your candid feedback. We're truly sorry to hear about the issues you experienced during your stay. This isn't the experience we aim to provide, and your comments will be shared with our team to address and resolve where needed. We appreciate you bringing these concerns to our attention.Management and Staff of Fairfield Inn
在这里住了一个星期，感觉很棒！
停车很方便，就在高速公路旁边，有很多餐饮选择，员工也很友好。
早上的免费早餐有很多选择，营业到早上 9 点，所以你不必着急，而且食物很美味。
总的来说，这是一个很棒的住宿地点，当我再次来到这个城市时，我一定会回到这里。
唯一的问题是当你坐在床上时，床会发出很大的声音。这个问题需要解决，我们已经通知了前台。
员工很好。房间和酒店有点陈旧。房间太贵了
没有理由不在您所在的地点设立电动汽车充电站。
设施干净，员工有礼貌
the tub in the bathroom had some serious rust stains and needed to be resurfaced. wallpaper was peeling in the corners of the bathroom. the breakfast quality/variety has also declined. front desk staff are as kind and welcoming as ever
The floor of the shower needs to be refinished with a new coating. My 3 year old son thought it was dirty and didn’t want to bathe in it. The tv remote is either in need of batteries or is failing due to age; the remote barely responded when used.
The breakfast was not good at all.
The customer service was good, but hotel is in dying need of a remodel. There was a lot of rusted areas in hotel. We were glad we only booked for one night. I think once the upgrades/ remodel is done the hotel will improve slot better. Definitely not worth the price for the condition of the hotel, that fell in a motel status category.
I couldn't check in online but other than yhat the stay was great
First we got an in cleaned room. The hallways and room were barely cool. Air conditioning was not great. The room we got had a dirty plastic cover over the outside of the window. Making it impossible to see out the window. The mattress we slept on was so worn out. Lumps and a canal in the middle. Not to mention it felt like we were slanted with our heads being much higher than our legs. Needless to say we opted to leave early