酒店回复: Dear Amy, I am sorry sorry to hear of the issues you had with your stay. Please know I have addressed them with the staff. We are currently in the beginning phase of an upgrade and I am confident that will improve the guest experience in the very near future. Thank you for reaching out to us.
酒店回复: I am sorry your request for late check out was not documented, and you were disturbed. Please know that is not usual and my hope is you will give us another chance in the future. Please try booking direct to hotel to ensure all requests are documented.
酒店回复: Hello John, thank you for the nice review. After the renovations are complete I will look into having another pair of vending machines put in. I do apologize for the inconvenience.
1.0分
其他
原文
翻译提供方：Google
我认为它也被用来作为无家可归者的庇护所。你一走进去就会闻到霉味。床铺太乱了。再也不会去了。
展开
酒店回复: Thank you for taking the time to leave a review. We found evidence of smoking in the room, there are photos. Your card declined the mandatory $250.00 fee.
4.0分
其他
原文
翻译提供方：Google
相当简陋。房间没什么可抱怨的。我们得到了我们接受的。整体体验扣一星。早餐很简单。
展开
酒店回复: Thank you Devraj for your lovely review. We here at the Wingate appreciate your time and value your patronage
1.0分
其他
原文
翻译提供方：Google
失望
房间的地毯很脏，床头板坏了，走廊的地毯也很差
展开
酒店回复: I apologize for the current conditions you experienced during your stay. We are currently in the beginning stages of our upgrade and I hope you consider giving us another chance once they’ve been completed. We really do appreciate your voice as it does help us us better serve our guests going forward
2.0分
家庭亲子
原文
翻译提供方：Google
房间有霉味，电视频道只有一半。酒店应该翻新一下。
展开
酒店回复: Hello Paul, thank you for taking the time to leave a review, all are appreciated and help us to better serve our guests. We are currently in the beginning stage of an upgrade and hopefully you will allow us to host you again after completion
3.0分
其他
There could be some improvements to condition of the room. Toilet paper holders were rusty, wallpaper loose on the wall.
展开
酒店回复: Hello Barbara, thank you for your review. We are in the process of improving the hotel. I am sorry we are not more along n the process. We hope you might give us another chance in the future.
酒店住宿体验很棒！入住手续非常简单，工作人员（Maggie）特别热情，帮我留了一把钥匙给我男朋友，他晚点过来，我打算在他来之前小睡一会儿。
唯一的问题是马桶不停地漏水，直到我处理完为止。除此之外，一切都很棒！
再也不来了
这地方闻起来糟透了……就像一楼堆了一堆脏兮兮、散发着臭味的防滑钉一样。床铺破烂不堪，墙壁脏兮兮的。马桶上有靴子留下的脚印。大多数插座都插不上充电器。毛巾干净整洁。周围的环境无人维护。
房间里的电视收不到本地频道。冰箱关不上。我为此解雇了前台的女士。由于当天维修人员不在，前台的女士把我调到了另一个房间。那里的冰箱和电视都正常。经理玛丽人很好，非常乐于助人。我需要延长住宿一晚，玛丽非常乐于助人，帮我办理了续订手续，让我保留了原来的房间。
第二次入住，客房服务人员在上午11点退房前开门。我要求延迟到中午退房。客房服务人员在12点前开了三次门。最后一次开门时，灯还亮着。我男朋友上夜班，想在退房前睡一觉。
这是一个不错的地方，很干净，但是游泳池的垃圾桶已经关闭多年了，健身房也关闭了，而且两层楼都没有自动售货机或冰块
我认为它也被用来作为无家可归者的庇护所。你一走进去就会闻到霉味。床铺太乱了。再也不会去了。
相当简陋。房间没什么可抱怨的。我们得到了我们接受的。整体体验扣一星。早餐很简单。
失望
房间的地毯很脏，床头板坏了，走廊的地毯也很差
房间有霉味，电视频道只有一半。酒店应该翻新一下。
There could be some improvements to condition of the room. Toilet paper holders were rusty, wallpaper loose on the wall.