Staff at check in was very sweet and friendly. Night staff not so much. Bathroom vent not working and floor could use a good scubbing
5.0分
商务出差
展开
I chose this hotel because I stayed here previously. It is close to the event I was going to...a ten minute drive. Breakfast provided which was a plus. Nearby restaurant and fast food locations were also considered. Staff very polite and courteous.
2.0分
其他
展开
I was in town for a funeral. Sheets had not been changed and the room smelled like garbage or body odor. I even looked in the drawers to see if someone left food behind. There was an LSU game, so I was unable to change rooms. The terrible smell kept me up during the night. I changed pillows and some of the odor dissipated. The odor was coming from the pillows and mattress. The replacement sheets were torn. Although the bathroom had a working fan, the towels were very old, and the bathroom floor grout was dirty. Be sure to bring flip-flops. This Best Western is the only place to stay in St. Francisville, and it is always busy. Owners should invest in new sheets, pillows, towels and mattresses, as needed. Also, use pillow protectors under the pillow case! Although the Asst. Manager, KP, is attentive and works hard, he can't do everything. I know traveling to St. Francisville for over 20 years, I know that it is very difficult to hire people to work.
3.0分
其他
展开
The room was nice and clean, but the bathroom didn't have a fan and had mold growing on the ceiling. Tile grout on bathroom floor was filthy. I brought it to Asst. Manager's attention. KP, Asst. Mgr., was attentive and works hard. Breakfast was good. Area nice and clean. This is a busy hotel, unless you stay at a ******* plantation home or boutique hotel/spa. I just wish Best Western would invest more money in the hotel, like sheets. pillows and towels.
3.0分
家庭亲子
展开
Pool was green! And floors in hallway were dirty. All the employees just sit in the lobby and watch tv and eat the buffet. Never seen anything like this before!!!!
3.0分
其他
展开
The property was average. The man who checked me in did not tell me there was a specific way you needed to open the door, so after attempting to open it several times with all my belongings in tow, I had to go back down to the desk. At that time he was on the phone and while talking on his phone, walked up to the room with me and showed me how to open it. He did say that due to the locks being so old, that is why it required to be opened in a certain way. Knowing in advance how to specifically open the door, would have been helpful. Perhaps they should inform their guests or simply replace the door locks.
酒店和房间都非常干净。早餐选择很多，很棒。在圣弗朗西斯维尔住宿的绝佳选择。
房间宽敞但不太现代化。尽管如此，它还是非常适合在那里过夜。早餐不错。大型停车场。冷淡的欢迎。那天电梯坏了，没有人为我们提供帮助。
非常好的住宿
非常舒适、干净、位置优越的酒店。
很棒的早餐
只有一个缺点：浴室里有很浓的下水道气味
工作人员非常乐于助人和热情。 对于安全旅行者来说非常好的地方
Staff at check in was very sweet and friendly. Night staff not so much. Bathroom vent not working and floor could use a good scubbing
I chose this hotel because I stayed here previously. It is close to the event I was going to...a ten minute drive. Breakfast provided which was a plus. Nearby restaurant and fast food locations were also considered. Staff very polite and courteous.
I was in town for a funeral. Sheets had not been changed and the room smelled like garbage or body odor. I even looked in the drawers to see if someone left food behind. There was an LSU game, so I was unable to change rooms. The terrible smell kept me up during the night. I changed pillows and some of the odor dissipated. The odor was coming from the pillows and mattress. The replacement sheets were torn. Although the bathroom had a working fan, the towels were very old, and the bathroom floor grout was dirty. Be sure to bring flip-flops. This Best Western is the only place to stay in St. Francisville, and it is always busy. Owners should invest in new sheets, pillows, towels and mattresses, as needed. Also, use pillow protectors under the pillow case! Although the Asst. Manager, KP, is attentive and works hard, he can't do everything. I know traveling to St. Francisville for over 20 years, I know that it is very difficult to hire people to work.
The room was nice and clean, but the bathroom didn't have a fan and had mold growing on the ceiling. Tile grout on bathroom floor was filthy. I brought it to Asst. Manager's attention. KP, Asst. Mgr., was attentive and works hard. Breakfast was good. Area nice and clean. This is a busy hotel, unless you stay at a ******* plantation home or boutique hotel/spa. I just wish Best Western would invest more money in the hotel, like sheets. pillows and towels.
Pool was green! And floors in hallway were dirty. All the employees just sit in the lobby and watch tv and eat the buffet. Never seen anything like this before!!!!
The property was average. The man who checked me in did not tell me there was a specific way you needed to open the door, so after attempting to open it several times with all my belongings in tow, I had to go back down to the desk. At that time he was on the phone and while talking on his phone, walked up to the room with me and showed me how to open it. He did say that due to the locks being so old, that is why it required to be opened in a certain way. Knowing in advance how to specifically open the door, would have been helpful. Perhaps they should inform their guests or simply replace the door locks.