酒店回复: Dear Lindsey,Thank you for completing the survey regarding your recent stay at our property. Hosting you during your recent visit has been an honor and pleasure for us. We do appreciate you choosing to stay with us. I am very happy to know that our staff took good care of you. At the same time, I sincerely apologize for the inconvenience faced due to cigarette smell. We will certainly request our housekeeping staff to do a deep cleaning in such rooms. We appreciate you choosing to be with us so very much.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulBest Western Greentree Inn & Suites
2.0分
家庭亲子
原文
翻译提供方：Google
房间年久失修，而且酒店还在摇晃。
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酒店回复: Dear Jose,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.You mentioned about cleanliness so can you please explain what was it that was the concern as we ensure to maintain cleanliness and also, you mentioned Hotel was shaking that we did not truly understand.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to reach out to us.Sincerely,PaulManagerBest Western Greentree Inn & Suites
5.0分
其他
原文
翻译提供方：Google
当我们迎接我们并离开酒店时，接待员非常友好。
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酒店回复: Estimada Tomasa:Gracias por completar la encuesta sobre su reciente estancia en nuestro hotel.Su preferencia es muy importante para nosotros y valoramos sus comentarios. Al contarnos qué le gustó de su estancia y cómo podemos mejorar, nos ayuda a ofrecerle una experiencia superior a usted y a otros huéspedes en el futuro. Esperamos que vuelva pronto.Si puedo ayudarle en el futuro, no dude en contactarnos.Gracias nuevamente por tomarse el tiempo para completar la encuesta. Agradecemos su fidelidad a nuestra marca.Atentamente,PaulGerenteBest Western Greentree Inn & Suites
5.0分
情侣出游
原文
翻译提供方：Google
伟大的
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酒店回复: Dear Cecilio,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
4.0分
其他
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King suite Room was spacious. I was pleasantly surprised to have the bedroom separated from the rest of the room. The a/c-Heat unit was fairly quiet. Breakfast buffet was good and plenty of choices. The bed was a little extra firm - I’d prefer a pillow-top or something but that’s just me. Location was great for access to the freeway and restaurants close by.
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酒店回复: Dear guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely -Best Western Greentree Inn & Suites
一切都很好。
酒店有蟑螂，前台那位女士很粗鲁，也许是因为我们是酒店里唯一的黑人……短期内不会再来了。
我和我丈夫住得很愉快。前台员工很友善，乐于助人。房间非常干净，床也很舒服。我们一定会再来的。
住得很愉快。
酒店位置完美符合我的需求，就在Shields路和I-35州际公路辅路的右侧。如果您需要北行前往I-240州际公路，Shields路是避免再次驶入I-35州际公路的绝佳选择，因为该区域的交通经常拥堵。如果南行，只需走辅路，在十字路口穿过12街，然后从匝道直接驶入州际公路即可。经理在办理入住时非常友好，并特意按照我的要求安排了楼上的房间。他甚至确保我的房间在走廊尽头靠近楼梯的地方，这样我就可以很方便地带我的狗狗出去方便。我遇到的所有员工都非常友好和礼貌。房间宽敞、漂亮、干净，床很舒服，有很多枕头。浴室非常干净——没有污渍或损坏。我非常喜欢步入式淋浴间。让我印象深刻的是，这里还提供了小瓶装的洗发水、护发素、润肤露和小块香皂；我之前住的几家酒店都说提供这些设施成本太高，所以不再提供。如果非要挑个毛病的话，那就是浴室的排气扇坏了。总的来说，我和我的狗狗住得很愉快。下次来这座城市，我还会选择这家汽车旅馆。
入住很方便，工作人员也很棒。唯一美中不足的是，我们房间里有一股陈旧的香烟味。房间本身很干净，这可能是几年前允许吸烟时残留的气味。
房间年久失修，而且酒店还在摇晃。
当我们迎接我们并离开酒店时，接待员非常友好。
伟大的
King suite Room was spacious. I was pleasantly surprised to have the bedroom separated from the rest of the room. The a/c-Heat unit was fairly quiet. Breakfast buffet was good and plenty of choices. The bed was a little extra firm - I’d prefer a pillow-top or something but that’s just me. Location was great for access to the freeway and restaurants close by.