The hotel manager was rude and not understanding at all. the sink spewed water out all over my clothes every time I used it they didn’t have refrigeration in the rooms I know it’s not a necessity but there was barely any complimentary breakfast choices… it was just cereal and muffins or a danish.overall if you looking to just get some rest for the night this is the place not for a visit and stay
酒店回复: Thank you for your feedback.
2.0分
其他
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We arrive to check in around 11pm. I go inside, and ring and it takes forever for someone to finally come to check me in. I had to ring the bell several times. Next, we get to the room, which is supposed to be a mini suite, and we walk in and the “living room” area is completely missing any type of seating. All that’s there is a small table with a lamp on it where the couch would normally be and a tv on the wall across from it. We walk a little further in, and the lamp next to the bed is missing a bulb and the lamp shade is knocked down around the base. The next morning, we go to get breakfast. Prior to booking the room, I checked the site to be sure they at least had a waffle maker in their breakfast, which it stated it did. However, when we get to breakfast, all that’s there is a few stale bagels and stale cereal, and a sign that says to watch out for the waffle maker that doesn’t actually exist! Another lady walked in and asked the attendants (who were in the back just watching tv) about where the breakfast was and they told her that was the breakfast. The lady was pretty irate, and I felt the same way. While the bed itself was rather comfortable, nothing else about the hotel was worth anything! Definitely wouldn’t recommend!
酒店回复: Thank you for your feedback.
4.0分
其他
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The woman at the desk was super nice and friendly. The only problem we had was the floors were filthy. We have a one year old and after he walked a bit, his socks were terribly dirty
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酒店回复: Thank you for taking the time to complete the survey. We're delighted to know you had a great stay with us. We look forward to welcoming you back to our hotel in the future.
5.0分
其他
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The room was spacious and clean. Although not completely furnished (add a love seat will be perfect).
Breakfast was simple, waffles/danishes/dry Cheerios/ coffee and milk.
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酒店回复: Thank you for taking the time to complete the survey. We are excited that you enjoyed your stay. We hope to see you again soon.
1.0分
其他
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Upon arrival at 1:54pm the attendant told me i had to wait a few minutes. The reason i remembered the time is because i knew check in was at 2pm. So i was okay with waiting until 2. But she tells me 2:30 or later because they were short of staff. So i had to leave and come back. We needed to use the restroom but it was out of order downstairs.
酒店回复: Thank you for your feedback.
3.0分
情侣出游
Room was clean. The only thing we didn’t like was when we were checking in they required a $75 deposit. Never knew anything about it until we arrived.
酒店回复: Thank you for taking the time to do the survey.
1.0分
其他
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Checking In- Dry Attitude. Room- Requested Smoke free- Had to Spray room down every night with Air freshener. Breakfast- should only be listed as unattended continental.
Check Out Same Dry Attitude. Complained about toilet and sink. No response. never corrected.
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酒店回复: Thank you for taking the time to complete the survey. We are under new management and would appreciate your patience while we work to improve our services to ensure the satisfaction of our guests.
5.0分
其他
Loved how they did not give my room up because I was running behind schedule. Staff was very nice and helpful.I will be staying again
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酒店回复: Thank you for your great feedback. We appreciate you taking the time to let us know you had a great stay. We hope to see you again soon.
2.0分
其他
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This property will do if you just need somewhere to lay your head. The check-in lobby looked just as homey and pristine as advertised on the web. The personal accommodations, however, were a disappointment. My room had cobwebs, dead crickets, and sticky spots on the floor. The smell wasn't the greatest, but not too overwhelming after a while. I probably won't stay there again.
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酒店回复: Thank you for taking the time to complete the survey. We are under new management and ask that you bear with us while we work to improve our services to ensure the satisfaction of our guests. We invite you to stay with us again as your travels bring you to this area.
1.0分
商务出差
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I was given a room under a loud nosy group of people, screaming, banging on the wall, we came here to get some rest after driving from South Carolina & yeah no rest tonight so we’ll be on the road sleepy tomorrow, they advertised breakfast, but say they only have muffins, wasted money & not to mention my son disabled
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酒店回复: Thank you for taking the time to complete the survey. We are under new management and ask that you bear with us while we work to improve things for our guests' satisfaction. We invite you to stay with us again as your travels bring you to this area.
The hotel manager was rude and not understanding at all. the sink spewed water out all over my clothes every time I used it they didn’t have refrigeration in the rooms I know it’s not a necessity but there was barely any complimentary breakfast choices… it was just cereal and muffins or a danish.overall if you looking to just get some rest for the night this is the place not for a visit and stay
We arrive to check in around 11pm. I go inside, and ring and it takes forever for someone to finally come to check me in. I had to ring the bell several times. Next, we get to the room, which is supposed to be a mini suite, and we walk in and the “living room” area is completely missing any type of seating. All that’s there is a small table with a lamp on it where the couch would normally be and a tv on the wall across from it. We walk a little further in, and the lamp next to the bed is missing a bulb and the lamp shade is knocked down around the base. The next morning, we go to get breakfast. Prior to booking the room, I checked the site to be sure they at least had a waffle maker in their breakfast, which it stated it did. However, when we get to breakfast, all that’s there is a few stale bagels and stale cereal, and a sign that says to watch out for the waffle maker that doesn’t actually exist! Another lady walked in and asked the attendants (who were in the back just watching tv) about where the breakfast was and they told her that was the breakfast. The lady was pretty irate, and I felt the same way. While the bed itself was rather comfortable, nothing else about the hotel was worth anything! Definitely wouldn’t recommend!
The woman at the desk was super nice and friendly. The only problem we had was the floors were filthy. We have a one year old and after he walked a bit, his socks were terribly dirty
The room was spacious and clean. Although not completely furnished (add a love seat will be perfect).
Breakfast was simple, waffles/danishes/dry Cheerios/ coffee and milk.
Upon arrival at 1:54pm the attendant told me i had to wait a few minutes. The reason i remembered the time is because i knew check in was at 2pm. So i was okay with waiting until 2. But she tells me 2:30 or later because they were short of staff. So i had to leave and come back. We needed to use the restroom but it was out of order downstairs.
Room was clean. The only thing we didn’t like was when we were checking in they required a $75 deposit. Never knew anything about it until we arrived.
Checking In- Dry Attitude. Room- Requested Smoke free- Had to Spray room down every night with Air freshener. Breakfast- should only be listed as unattended continental.
Check Out Same Dry Attitude. Complained about toilet and sink. No response. never corrected.
Loved how they did not give my room up because I was running behind schedule. Staff was very nice and helpful.I will be staying again
This property will do if you just need somewhere to lay your head. The check-in lobby looked just as homey and pristine as advertised on the web. The personal accommodations, however, were a disappointment. My room had cobwebs, dead crickets, and sticky spots on the floor. The smell wasn't the greatest, but not too overwhelming after a while. I probably won't stay there again.
I was given a room under a loud nosy group of people, screaming, banging on the wall, we came here to get some rest after driving from South Carolina & yeah no rest tonight so we’ll be on the road sleepy tomorrow, they advertised breakfast, but say they only have muffins, wasted money & not to mention my son disabled