There was not enough towels and bathroom tissue and the night lady who came in was very rude and the staff was not helpful! The staff said they had not washed the towels.
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酒店回复: Dear Guest,We value your feedback and appreciate the time you took to share your experience. Your comments help us identify areas for improvement. Our team is reviewing this matter to ensure better communication and availability of supplies for future guests. We remain committed to providing a respectful and comfortable stay for everyone.Sincerely, Hotel Manager
5.0分
其他
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I stayed here for 3 nights and it was quite enjoyable. I checked my room for any bed bugs or pests before unpacking and it was clean except a cobweb in the corner above the door. The nights were so quiet you could hear a pin drop so sleeping wasn’t an issue.
The breakfast selection was good. There was a problem with the non-touching pancake maker, but the front desk personnel fixed it within 2 minutes. The pool was clean and the resting area was relaxing. Wifi is easy to access and the TV selection was pretty standard.
I would recommend this property to my friends and family visiting from out of town. I definitely will go back sometime in the future.
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酒店回复: Dear Roderick,Thank you for sharing your thoughtful experience. It is wonderful to know your stay was quiet, comfortable, and enjoyable, with a clean room, relaxing pool area, and helpful service from the front desk. We appreciate your kind recommendation and are glad the amenities added to your visit. We look forward to welcoming you back in the future.Sincerely, Hotel Manager
5.0分
其他
Fun in Minden
It was a great stay. Everything was top notch. The staff was very helpful and courteous.
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酒店回复: Dear John,Thank you for your wonderful feedback. It is great to know your stay was enjoyable and that everything met your expectations. We are pleased the helpful and courteous team added to your experience. Your support is appreciated, and we look forward to welcoming you back for another pleasant visit.Sincerely, Hotel Manager
5.0分
家庭亲子
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All the staff I encountered during my stay were friendly and very helpful when I needed things. The room was better than we expected. My daughter really enjoyed the pool and the pancake maker at breakfast
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酒店回复: Dear Guest,Thank you for sharing your experience. It is wonderful to hear that our friendly and helpful staff made a positive impression during your stay. Exceeding your expectations with the room and knowing your daughter enjoyed the pool and breakfast pancake maker brings us great satisfaction. We strive to create a welcoming atmosphere with thoughtful amenities for guests of all ages. We look forward to welcoming you and your family back for another memorable visit.Sincerely, Hotel Manager
4.0分
其他
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Quick Stop-Did not Disappoint
Was a stop on the last leg of a trip heading home from wiscnsin, very comfortable and friendly staff. Was exactly what we needed for a 1 night stay
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酒店回复: Dear Guest,Thank you for choosing our hotel. We are delighted to know that your quick stop with us provided the comfort and friendly service you needed on your journey home from Wisconsin. Offering a restful and welcoming environment for travelers is a priority, especially during brief stays. Your feedback affirms our efforts to meet guest needs efficiently and with warmth. We look forward to being your preferred stop whenever your travels bring you this way again.Sincerely, Hotel Manager.
3.0分
其他
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Ok but not great. Not worth the price.
Very overpriced for an average hotel. Check in clerk was not rude but not particularly friendly either.
When I arrived I asked for a downstairs room since there is no elevator and I couldn’t climb stairs. The only available room was two queens instead of a king. That was not a problem but then I was charged more than the reservation that I made on *******. Check out clerk had no explanation.
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酒店回复: Dear Guest,Thank you for sharing your observations about your stay. Guest comfort and transparent communication regarding room requests and pricing are important priorities. Feedback about the check-in experience and room availability helps inform ongoing efforts to align service with guest expectations. Understanding your perspective on value and service contributes to our commitment to improving guest experiences. We appreciate your input as it guides us in refining operational practices and ensuring clarity throughout the reservation and check-out process.Sincerely, Hotel Manager.
3.0分
其他
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Ok
It was ok nothing special, basically a motel with breakfast. The room was spacious and mostly clean other than a mystery stain on the curtains. The area around the hotel didn’t feel super safe some random man tried to *solicit* services I do not provide.
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酒店回复: Dear Guest,Thank you for your candid feedback regarding your stay. Spacious rooms and breakfast offerings are valued aspects, and your note about cleanliness and surroundings is important for continual review. Ensuring a safe and comfortable environment is a priority, and observations like yours assist in maintaining vigilance and enhancing guest security measures. Your perspective is appreciated as it helps us focus on creating a welcoming and secure atmosphere for all guests throughout their visit.Sincerely, Hotel Manager.
3.0分
家庭亲子
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The lady working the desk for the evening was very nice. Room seemed clean but we ended up killing two roaches during our overnight stay. Also, I’m usually not too particular about my bed but the bed in our room was not good and my back was hurting by early morning and I couldn’t sleep any longer. A/C was so loud you could hardly hear the TV even at max volume. Wouldn’t stay here again.
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酒店回复: Dear Guest,Thank you for sharing your detailed experience. Positive interactions with our evening staff are always encouraging to hear. Guest comfort, including room cleanliness, bedding quality, and room environment, are key factors we continuously evaluate. Observations about noise levels and other room conditions are valuable for guiding improvements. Your feedback helps us focus on enhancing the overall stay experience, ensuring that every guest enjoys restful nights and a welcoming atmosphere throughout their visit.Sincerely, Hotel Manager.
我住得很愉快
菜单上说是欧陆式早餐，但实际提供的量并不多，等你到的时候已经什么都没剩下了。
Dissatisfied customers
There was not enough towels and bathroom tissue and the night lady who came in was very rude and the staff was not helpful! The staff said they had not washed the towels.
I stayed here for 3 nights and it was quite enjoyable. I checked my room for any bed bugs or pests before unpacking and it was clean except a cobweb in the corner above the door. The nights were so quiet you could hear a pin drop so sleeping wasn’t an issue.
The breakfast selection was good. There was a problem with the non-touching pancake maker, but the front desk personnel fixed it within 2 minutes. The pool was clean and the resting area was relaxing. Wifi is easy to access and the TV selection was pretty standard.
I would recommend this property to my friends and family visiting from out of town. I definitely will go back sometime in the future.
Fun in Minden
It was a great stay. Everything was top notch. The staff was very helpful and courteous.
All the staff I encountered during my stay were friendly and very helpful when I needed things. The room was better than we expected. My daughter really enjoyed the pool and the pancake maker at breakfast
Quick Stop-Did not Disappoint
Was a stop on the last leg of a trip heading home from wiscnsin, very comfortable and friendly staff. Was exactly what we needed for a 1 night stay
Ok but not great. Not worth the price.
Very overpriced for an average hotel. Check in clerk was not rude but not particularly friendly either.
When I arrived I asked for a downstairs room since there is no elevator and I couldn’t climb stairs. The only available room was two queens instead of a king. That was not a problem but then I was charged more than the reservation that I made on *******. Check out clerk had no explanation.
Ok
It was ok nothing special, basically a motel with breakfast. The room was spacious and mostly clean other than a mystery stain on the curtains. The area around the hotel didn’t feel super safe some random man tried to *solicit* services I do not provide.
The lady working the desk for the evening was very nice. Room seemed clean but we ended up killing two roaches during our overnight stay. Also, I’m usually not too particular about my bed but the bed in our room was not good and my back was hurting by early morning and I couldn’t sleep any longer. A/C was so loud you could hardly hear the TV even at max volume. Wouldn’t stay here again.