We had to move from the first room as AC was not working! Staff was very accommodating! The room was fine except I found the commode to be very low as if built for a midget!
The lady that was in charge of breakfast area was fantastic and very helpful!
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酒店回复: Dear Ben,Thank you for sharing your experience. It is great to know the team assisted you promptly with the room change and that their accommodating approach made a difference. Your observations about the room and the commode height are valued, and we appreciate your kind words about the helpful breakfast attendant. Your feedback is truly appreciated.Sincerely, Hotel Manager
3.0分
其他
A lot of commotion. At 2 am one night a man out pounding on doors at yelling at cursing at someone to let him jn
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酒店回复: Dear Guest,Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. Your comments regarding nighttime disturbances have been noted and will be reviewed to ensure a more peaceful and secure environment for all guests during future stays.Sincerely, Hotel Manager
5.0分
情侣出游
A staff member walked in on me changing. She didn’t knock or anything before entering my room. I didn’t like that at all.
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酒店回复: Dear Guest,We appreciate you taking the time to share your experience and rating. Your feedback is important to us, and we have addressed this matter with our team to ensure every guest’s privacy and comfort are always respected. We value your stay and hope to provide an even better experience next time.Sincerely, Hotel Manager
1.0分
其他
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Dissatisfied customers
There was not enough towels and bathroom tissue and the night lady who came in was very rude and the staff was not helpful! The staff said they had not washed the towels.
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酒店回复: Dear Guest,We value your feedback and appreciate the time you took to share your experience. Your comments help us identify areas for improvement. Our team is reviewing this matter to ensure better communication and availability of supplies for future guests. We remain committed to providing a respectful and comfortable stay for everyone.Sincerely, Hotel Manager
3.0分
其他
Coffee was horrendous. Waffle maker for breakfast broken. Pool was closed.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We appreciate your comments regarding breakfast and amenities. Your observations will be reviewed with our management team to address these concerns and ensure a better experience for future guests.Sincerely, Hotel Manager
5.0分
其他
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I stayed here for 3 nights and it was quite enjoyable. I checked my room for any bed bugs or pests before unpacking and it was clean except a cobweb in the corner above the door. The nights were so quiet you could hear a pin drop so sleeping wasn’t an issue.
The breakfast selection was good. There was a problem with the non-touching pancake maker, but the front desk personnel fixed it within 2 minutes. The pool was clean and the resting area was relaxing. Wifi is easy to access and the TV selection was pretty standard.
I would recommend this property to my friends and family visiting from out of town. I definitely will go back sometime in the future.
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酒店回复: Dear Roderick,Thank you for sharing your thoughtful experience. It is wonderful to know your stay was quiet, comfortable, and enjoyable, with a clean room, relaxing pool area, and helpful service from the front desk. We appreciate your kind recommendation and are glad the amenities added to your visit. We look forward to welcoming you back in the future.Sincerely, Hotel Manager
5.0分
其他
Fun in Minden
It was a great stay. Everything was top notch. The staff was very helpful and courteous.
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酒店回复: Dear John,Thank you for your wonderful feedback. It is great to know your stay was enjoyable and that everything met your expectations. We are pleased the helpful and courteous team added to your experience. Your support is appreciated, and we look forward to welcoming you back for another pleasant visit.Sincerely, Hotel Manager
5.0分
家庭亲子
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All the staff I encountered during my stay were friendly and very helpful when I needed things. The room was better than we expected. My daughter really enjoyed the pool and the pancake maker at breakfast
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酒店回复: Dear Guest,Thank you for sharing your experience. It is wonderful to hear that our friendly and helpful staff made a positive impression during your stay. Exceeding your expectations with the room and knowing your daughter enjoyed the pool and breakfast pancake maker brings us great satisfaction. We strive to create a welcoming atmosphere with thoughtful amenities for guests of all ages. We look forward to welcoming you and your family back for another memorable visit.Sincerely, Hotel Manager
我住得很愉快
菜单上说是欧陆式早餐，但实际提供的量并不多，等你到的时候已经什么都没剩下了。
We had to move from the first room as AC was not working! Staff was very accommodating! The room was fine except I found the commode to be very low as if built for a midget!
The lady that was in charge of breakfast area was fantastic and very helpful!
A lot of commotion. At 2 am one night a man out pounding on doors at yelling at cursing at someone to let him jn
A staff member walked in on me changing. She didn’t knock or anything before entering my room. I didn’t like that at all.
Dissatisfied customers
There was not enough towels and bathroom tissue and the night lady who came in was very rude and the staff was not helpful! The staff said they had not washed the towels.
Coffee was horrendous. Waffle maker for breakfast broken. Pool was closed.
I stayed here for 3 nights and it was quite enjoyable. I checked my room for any bed bugs or pests before unpacking and it was clean except a cobweb in the corner above the door. The nights were so quiet you could hear a pin drop so sleeping wasn’t an issue.
The breakfast selection was good. There was a problem with the non-touching pancake maker, but the front desk personnel fixed it within 2 minutes. The pool was clean and the resting area was relaxing. Wifi is easy to access and the TV selection was pretty standard.
I would recommend this property to my friends and family visiting from out of town. I definitely will go back sometime in the future.
Fun in Minden
It was a great stay. Everything was top notch. The staff was very helpful and courteous.
All the staff I encountered during my stay were friendly and very helpful when I needed things. The room was better than we expected. My daughter really enjoyed the pool and the pancake maker at breakfast