酒店回复: Thank you for taking the time to tell us about your experience at Stevens Inn a Howard Johnson by Wyndham. I am sorry that your experience did not meet your full expectations; please allow me to express my sincerest apologies. Here at Howard Johnson, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
酒店回复: Thank you for your feedback Amanda. I am so sorry about the hot water issues. I have maintenance looking into the issue right now. I am glad you enjoyed the rest of your stay. We appreciate you feedback and business. Have a great day!
酒店回复: Thank you so much for your feedback Adriana. We are glad you enjoyed your stay at our hotel. Thank you for your business and have a great day!
5.0分
家庭亲子
原文
翻译提供方：Google
非常高兴
5.0分
情侣出游
原文
翻译提供方：Google
伟大的
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酒店回复: Thank you for taking the time to tell us about your experience at Stevens Inn a Howard Johnson by Wyndham. Here at Howard Johnson, we continuously strive to exceed your expectations.
2.0分
其他
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We have stayed there years back and it was excellent service, the morning buffet was awesome back then. "NOT" this stay, Gael who checked us in and out was an excellent employee. "BUT" the king size mattress was horrible, a big sink whole. The air conditioner sounded like a jet and we were so disappointed in the buffet. It was nothing like before when we stayed. A few choices and not tasty at all. We will not stay there ever again. Back in the day it was the place to stay.
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酒店回复: Thank you for your feedback Ramona. I am sorry that you were not happy with your stay at our property. I will share your comments about your mattress and breakfast with staff. Thank you for your business and have a great day!
4.0分
其他
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Overall the hotel and room were clean. The room was also very spacious. However, it b the morning we had aunt crawling all over our stuff in the bathroom. The breakfast was also lacking.
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酒店回复: Thank you for your feedback Andrea. I am glad your found the room to be spacious. I apologize about the breakfast variety. I will speak to my restaurant staff about the issue. Have a great day.
4.0分
家庭亲子
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Check in and check out went smoothly and the staff were helpful in any questions we had. The tv in our room wasn't working so I notified the front desk and they sent their maintenence about 5 minutes later and got everything fixed up for us. Overall a great experience even if we were just there for one night.
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酒店回复: Thank you for your kind review Regina. I am glad we were able to get your tv fixed in a timely manner. Thank you for your business and have a great day!
4.0分
商务出差
Would be great to add a variety of coffee creamers and paper products where you could take your food to your room. Nice rooms!
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酒店回复: Thank you for taking the time to tell us about your experience at Stevens Inn a Howard Johnson by Wyndham. It is always a pleasure to receive positive feedback. I will share your comments with our Management. Here at Howard Johnson, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
这个地方的评价很好。这是一家汽车旅馆。这是一家汽车旅馆，你可以把车停在门外。这不是我所期望的。附近有很多来自石油钻井平台的工作卡车。这家酒店破旧不堪，我被收取了五星级酒店的费用，但它仅仅只有一星级或二星级。床非常不舒服，肯定不值得我支付的 150 美元。他们确实提供了热早餐，但很一般。
房间很大，早餐很棒，但热水有问题
总体来说，我们住得很愉快！房间非常宽敞干净，给人一种舒适的体验。欧陆式早餐很美味，有各种各样的选择。
唯一的缺点是晚上没有热水——甚至不温。谢天谢地，早上有热水，但尽管通知了前台，第二天晚上问题仍然存在。
除此之外，住宿非常愉快，酒店氛围温馨。如果能解决热水问题，这里将是一个完美的住宿地点！
这家酒店真的很差劲。别来。
他们给我安排的第一个房间散发着香烟味，WiFi 完全没用。我要求换到离大堂更近的房间，解决了网络问题，但现在房间里有淡淡的霉味。
另外：
我打开电视，发现它根本不起作用。
房间里的冰箱把我放进去的东西都冻住了。
游泳池也太恶心了——我永远不会在里面游泳。（二月份气温是 80 度）
唯一的好事是前台人员。他很酷，很友善。
安全又平静。友好的工作人员。干净的。建议。
非常高兴
伟大的
We have stayed there years back and it was excellent service, the morning buffet was awesome back then. "NOT" this stay, Gael who checked us in and out was an excellent employee. "BUT" the king size mattress was horrible, a big sink whole. The air conditioner sounded like a jet and we were so disappointed in the buffet. It was nothing like before when we stayed. A few choices and not tasty at all. We will not stay there ever again. Back in the day it was the place to stay.
Overall the hotel and room were clean. The room was also very spacious. However, it b the morning we had aunt crawling all over our stuff in the bathroom. The breakfast was also lacking.
Check in and check out went smoothly and the staff were helpful in any questions we had. The tv in our room wasn't working so I notified the front desk and they sent their maintenence about 5 minutes later and got everything fixed up for us. Overall a great experience even if we were just there for one night.
Would be great to add a variety of coffee creamers and paper products where you could take your food to your room. Nice rooms!