特伦斯真烂！如果你想让别人无视你、欺骗你/贬低你，特伦斯就是你的不二之选！我们问一些简单的问题，比如班车怎么坐或者入住手续如何办理，他都很粗鲁。我们入住期间，他和很多客人争吵，而且根据不同的客人，他会提供不同的信息。房间很棒，酒店也很干净，但工作人员对我们很不礼貌。夜间前台工作人员莎拉很有礼貌，我很感激她。特伦斯需要一些人际交往技能培训。很多客人都是为了参加“Louder Than Life”活动而来，而且他们来自外州，所以我们依靠酒店提供当地信息，但他们却把我们当成麻烦。
Reservations were made online for 2 rooms and I paid for through *******. When we checked in my reservation was not found but the additional room was. Check-in was delayed.
4.0分
家庭亲子
The breakfast was excellent. Super clean rooms and loved the little store at the front desk. The staff were mostly pleasant.
5.0分
其他
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The staff was wonderful, friendly, and very helpful with ideas for area dining. The facility was clean, breakfast excellent, and overall a great place to stay. The pool was closed due to it being Oct. but it looked nice from the window.
房里床很舒服。整体环境还是蛮不错的，房间也很大，还会每天来打扫。服务人员的态度也很好，推荐。但是看了一下，好像没有洗衣房
工作人员非常友善。
特伦斯真烂！如果你想让别人无视你、欺骗你/贬低你，特伦斯就是你的不二之选！我们问一些简单的问题，比如班车怎么坐或者入住手续如何办理，他都很粗鲁。我们入住期间，他和很多客人争吵，而且根据不同的客人，他会提供不同的信息。房间很棒，酒店也很干净，但工作人员对我们很不礼貌。夜间前台工作人员莎拉很有礼貌，我很感激她。特伦斯需要一些人际交往技能培训。很多客人都是为了参加“Louder Than Life”活动而来，而且他们来自外州，所以我们依靠酒店提供当地信息，但他们却把我们当成麻烦。
下午3:40入住，我们的两间房还没准备好。听到工作人员问经理：“客房服务一整天都在忙些什么？” 又等了20多分钟，他们才给我们找到了两间房。我们要求他们挂上“请勿打扰”的牌子，他们说会把牌子送到我们房间，但始终没有。泳池边也一直没有毛巾，每次都要问。前台的客户服务态度很差……我知道周末人特别多，但没必要这么粗鲁，总是打着私人电话，根本不想帮客人。
由于押金未退还，我给的评价较低。他们说押金差不多一个月前就退还了，但我们的银行账户至今仍未收到款项。床不是很舒服。早餐种类丰富，而且供应充足。
泳池关闭了。
我特意为了泳池住在这里，结果我们入住期间泳池关闭了。我女儿非常失望和难过。
好的
Reservations were made online for 2 rooms and I paid for through *******. When we checked in my reservation was not found but the additional room was. Check-in was delayed.
The breakfast was excellent. Super clean rooms and loved the little store at the front desk. The staff were mostly pleasant.
The staff was wonderful, friendly, and very helpful with ideas for area dining. The facility was clean, breakfast excellent, and overall a great place to stay. The pool was closed due to it being Oct. but it looked nice from the window.