酒店回复: Hello Henriette,Nous sommes ravis d'apprendre que vous avez apprécié la spacieuse chambre, le lit confortable et le service de notre personnel. Vos commentaires sur ces aspects sont précieux pour nous et nous travaillerons à maintenir ces standards élevés. N'hésitez pas à partager toute autre remarque ou suggestion, car cela nous aide à améliorer notre service pour nos futurs invités. Merci d'avoir choisi notre hôtel pour votre séjour.
5.0分
其他
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Staff were all so nice. Room was large. Bed and pillows very comfortable. Pool just the right temperature. Gym nice. Location near everything but tucked away. Breakfast lots of hot and cold options. Everything clean! Will come back!
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酒店回复: Hello Gregory P,Thank you for sharing your wonderful feedback! We're thrilled to hear that you enjoyed our spacious rooms, comfortable bedding, and convenient location. It’s great that you took advantage of our amenities like the pool and gym. We appreciate your kind words about the staff and cleanliness, and we look forward to welcoming you back for another great stay. Safe travels until then!
3.0分
家庭亲子
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The room was ok,
Except the bed was very uncomfortable to sleep on.The lighting in the 1king bedroom suite was dim!
The heating system was loud especially at night.
The separate room heat control did not work.
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酒店回复: Hello Michael,Thank you for sharing your feedback about your recent stay. We're glad to hear that you found the room acceptable, but we regret to learn about the discomfort with the bed, lighting, and heating system. Your insights are valuable, and we will consider them as we continuously work to enhance our guests' experiences. We appreciate your comments and hope you have a wonderful day ahead.
1.0分
其他
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Hotel was a Super 8 quality. Our room was really disgusting. We paid the the upgrade, a suite, and thank god we brought our air mattress to sleep on since we traveled with another couple. You didn’t want to tough anything in the living room. The tv actually had something carved into the screen. Thankfully, the bathroom was spacious and immaculate! Otherwise we would have left. There only 2 nights for the game. My husband said breakfast was horrible, and he eats everything. Only other positive was the two front desk ladies were excellent!!
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酒店回复: Hello Christine M,Thank you for sharing your feedback with us. We appreciate your compliments regarding the spacious bathroom and the exceptional service from our front desk team. However, we are disappointed to hear about the issues you encountered during your stay. Your comments will be forwarded to management for consideration as we continually strive to enhance our guest experience, ensuring that all aspects meet our standards. Thank you again for your insights.
5.0分
其他
The rooms was very clean, check in was easy, and the breakfast was good, and the time breakfast started and ended.
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酒店回复: Hello Desiray,Thank you for your feedback! We are pleased to hear that you enjoyed the cleanliness of your room, found the check-in process smooth, and appreciated our breakfast offerings and timings. Your comments serve as motivation for our team to continue providing quality experiences. We hope to welcome you back on your next visit!
1.0分
其他
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This location does not live up to you hotel standards. We spent $418 for one night in a king room with jetted tub. The room smelled of cigarettes, the tub and shower were old and yellowed, not matching a partial facelift on the room. As an international traveler, at best this was a $165 room. Section of floor had been replaced where jetted tub had been repaired, patched in with another flooring. Bed sloped toward the head. Honestly one of the worst hotel experiences we have had in a long time. Does not bode well for your chain
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酒店回复: Hello Sean,Thank you for your feedback regarding your recent stay. We strive to provide excellent experiences for all our guests and your comments will be shared with the management team for their review. We understand that your experience did not meet your expectations, and appreciate you bringing these concerns to our attention. We hope you will consider us again in the future to experience our commitment to improvement and service quality.
酒店还不错，但设施应该更新一下了。泳池区生锈了，泳池洗手间里也没有洗手液，看起来没人打理。
房间浴室也没有翻新，洗发水和护发素都是独立小瓶装，而不是淋浴间里那种可补充的洗浴液，造成了很大的浪费。
尽管停车场发生了争执，但工作人员表现得非常出色，体贴又专业。
前台的女孩人很好，很乐意帮忙介绍周边地区。酒店位置极佳，交通便利，方便上下高速公路。
泳池需要清理……之前肯定是绿色的。
床很舒服，房间很干净，早餐也棒极了。
房间宽敞，床很舒服，员工非常友好。
Staff were all so nice. Room was large. Bed and pillows very comfortable. Pool just the right temperature. Gym nice. Location near everything but tucked away. Breakfast lots of hot and cold options. Everything clean! Will come back!
The room was ok,
Except the bed was very uncomfortable to sleep on.The lighting in the 1king bedroom suite was dim!
The heating system was loud especially at night.
The separate room heat control did not work.
Hotel was a Super 8 quality. Our room was really disgusting. We paid the the upgrade, a suite, and thank god we brought our air mattress to sleep on since we traveled with another couple. You didn’t want to tough anything in the living room. The tv actually had something carved into the screen. Thankfully, the bathroom was spacious and immaculate! Otherwise we would have left. There only 2 nights for the game. My husband said breakfast was horrible, and he eats everything. Only other positive was the two front desk ladies were excellent!!
The rooms was very clean, check in was easy, and the breakfast was good, and the time breakfast started and ended.
This location does not live up to you hotel standards. We spent $418 for one night in a king room with jetted tub. The room smelled of cigarettes, the tub and shower were old and yellowed, not matching a partial facelift on the room. As an international traveler, at best this was a $165 room. Section of floor had been replaced where jetted tub had been repaired, patched in with another flooring. Bed sloped toward the head. Honestly one of the worst hotel experiences we have had in a long time. Does not bode well for your chain