the tv didn’t work poor internet bathroom had trash in it couldn’t call front desk because phone didn’t work when i told front desk tv doesn’t work they only have live tv which that didn’t work most all hotels motels have basic cable they didn’t have neither for 108 dollars a night for one person the tv should at least had cable they fo not live up to the Wyndham statement at all
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酒店回复: Dear Guest,We’re very sorry to hear about your experience. The issues with the TV, internet, room cleanliness, and phone are not up to our standards or Wyndham’s expectations. Your feedback is very important, and we’ll make sure these concerns are addressed immediately. Thank you for bringing this to our attention.Sincerely, Hotel Manager
3.0分
其他
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We arrived early and told too we were early to check in but for a 20.00 fee could have a room early. At 8:00 AM fire alarms went off woke us up. Then at 8:15 they went off again. Guest slammed doors all morning. Not sure why people can’t leave quietly. The Smart TV wasn’t programmed to work had to get someone from the desk to come to room to set. Just not a good experience.
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酒店回复: Dear Guest,We’re very sorry your stay didn’t meet expectations. We apologize for the disturbances and inconvenience with the TV and early check-in process. Your feedback is valuable, and we’ll use it to improve our guest experience.Sincerely, Hotel Manager
2.0分
其他
Will not go back!
No ESPN! Shower bath stall very poor! Breakfast poor and poorly attended by staff. But pay per view for espn for a 150.00 room is a joke!
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad you stayed with us and took the time to provide your thoughts. We regret that the shower, breakfast, and lack of ESPN access did not meet your expectations. We are reviewing these areas to improve both our guest amenities and overall service quality. Your comments are valuable in helping us enhance the experience for future guests and ensure a more comfortable and enjoyable stay.Sincerely, Hotel Manager
3.0分
其他
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Breakfast was barely some pancakes or waffles and a few options of bread. There was no milk for the cereal. It seemed to be "very inconvenient" for them to have a little pride in the breakfast options. bed was very hard, back has not hurt in many years and now i have a sore back o deal with. Was clean, but for that price it should take a little more pride in the ownership of a "nice hotel".
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酒店回复: Dear David,Thank you for noting the cleanliness of our hotel. We are glad that aspect met your expectations. We also recognize your concerns regarding the limited breakfast options and bed comfort. Your comments are important, and we will review them with our team to improve the overall guest experience.Sincerely,Hotel Manager
4.0分
其他
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New Room Decor
This is an older Baymont so we were pleasantly surprised to find the rooms had recently been redecorated with new carpet and furniture, aswell as fresh paint.
The room was spotless and the house keeper was extremely pleasant.
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酒店回复: Dear Steven and Wendy,We are pleased to know you enjoyed the newly redecorated room with fresh carpet, furniture, and paint. It is great to hear that you found everything spotless and appreciated the friendliness of our housekeeping team. Your kind words motivate us to keep improving.Sincerely,Hotel Manager
3.0分
家庭亲子
Quality of construction and repairs to building were bare minimum. Weeds growing high outside
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酒店回复: Dear Guest,Thank you for your feedback. We’re sorry to hear about the concerns with the building condition and exterior upkeep. Your comments will be shared with our team so we can improve the overall guest experience.Sincerely, Hotel Manager
3.0分
家庭亲子
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We have stayed at this hotel before, but this time was ruined by the beds. My wife has a very bad back and the bed was so hard and uncomfortable that she was in agony and did not sleep well.
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酒店回复: Dear Guest,We’re very sorry to hear about your experience with the bed. Comfort is important, especially for a restful stay, and we regret that it affected your wife’s visit. We appreciate your feedback and will look into improving the bedding for our guests’ comfort.Sincerely, Hotel Manager
1.0分
其他
Our room was very dirty, cleanliness is not a top priority. I will never stay at this location again.
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酒店回复: Dear Guest,We’re very sorry to hear about the condition of your room. Cleanliness is a top priority for us, and it’s clear we fell short. Your feedback will be addressed immediately to prevent this from happening in the future.Sincerely, Hotel Manager
5.0分
其他
Great value for the price. Room was very clean and staff was friendly and helpful. I'd stay there again.
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酒店回复: Dear Selina,We are thrilled to hear that you enjoyed your stay and found our hotel to be great value. We are glad you appreciated the cleanliness of your room and the friendly, helpful service from our staff. Your perfect 10 out of 10 rating is very encouraging, and we truly value your feedback. We look forward to welcoming you again for another excellent stay in the future.Sincerely,Hotel Manager
4.0分
家庭亲子
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Rooms were big and nice. Soft white fluffy towels!! I would give a 5 star, but the pool was closed and i really wanted to get it a swim. Also there was NO ICE maker, you had to ask the front desk and they gave you an ice bucket full. Breakfast was great!!
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酒店回复: Dear Guest,Thank you for sharing your feedback! We’re glad you enjoyed the spacious rooms, fluffy towels, and breakfast. We’re sorry the pool was closed and for the inconvenience with the ice—your comments help us improve.Sincerely, Hotel Manager
the tv didn’t work poor internet bathroom had trash in it couldn’t call front desk because phone didn’t work when i told front desk tv doesn’t work they only have live tv which that didn’t work most all hotels motels have basic cable they didn’t have neither for 108 dollars a night for one person the tv should at least had cable they fo not live up to the Wyndham statement at all
We arrived early and told too we were early to check in but for a 20.00 fee could have a room early. At 8:00 AM fire alarms went off woke us up. Then at 8:15 they went off again. Guest slammed doors all morning. Not sure why people can’t leave quietly. The Smart TV wasn’t programmed to work had to get someone from the desk to come to room to set. Just not a good experience.
Will not go back!
No ESPN! Shower bath stall very poor! Breakfast poor and poorly attended by staff. But pay per view for espn for a 150.00 room is a joke!
Breakfast was barely some pancakes or waffles and a few options of bread. There was no milk for the cereal. It seemed to be "very inconvenient" for them to have a little pride in the breakfast options. bed was very hard, back has not hurt in many years and now i have a sore back o deal with. Was clean, but for that price it should take a little more pride in the ownership of a "nice hotel".
New Room Decor
This is an older Baymont so we were pleasantly surprised to find the rooms had recently been redecorated with new carpet and furniture, aswell as fresh paint.
The room was spotless and the house keeper was extremely pleasant.
Quality of construction and repairs to building were bare minimum. Weeds growing high outside
We have stayed at this hotel before, but this time was ruined by the beds. My wife has a very bad back and the bed was so hard and uncomfortable that she was in agony and did not sleep well.
Our room was very dirty, cleanliness is not a top priority. I will never stay at this location again.
Great value for the price. Room was very clean and staff was friendly and helpful. I'd stay there again.
Rooms were big and nice. Soft white fluffy towels!! I would give a 5 star, but the pool was closed and i really wanted to get it a swim. Also there was NO ICE maker, you had to ask the front desk and they gave you an ice bucket full. Breakfast was great!!