Dining area too congested, no variety of foods each day, no microwave in room.No cleaning services for 3 days
酒店回复: Thanks for your feedback
2.0分
情侣出游
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Staff was slow to check us in. Then the pool that they said was heated was ice cold. We went there to relax and use the pool to exercise in so this was disappointing. Also the walls were thin and whoever was in the room next to us was swearing a lot and demeaning whoever he was with. It was sad to hear the bad names and swearing he was calling out too!
Sadly we won’t be back here
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酒店回复: we're so sorry to hear about your experience and we thank you for that feedback
5.0分
其他
Basic motel but very clean, comfortable bed, welcoming staff. Breakfast area spotless and with good options.
酒店回复: Thank you for staying with us and the great feedback
5.0分
情侣出游
Everything was great, except for the HVAC unit, which was so loud, it was like sleeping on a Logan runway.
酒店回复: Thank you for staying with us and the great feedback
5.0分
情侣出游
The staff was lovely and more communicstive then most hotels i have stayed with and the room cleanliness was top teir.
酒店回复: Thank you for staying with us and the great feedback
5.0分
其他
The room was very clean, breakfast was delicious, and every staff member we encountered was so polite and friendly! We will definitely stay there again!
酒店回复: thank you for staying with us and the great feedback
1.0分
情侣出游
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I live in Florida and travel to NH and Maine frequently I always stay at park sleep and fly hotels in Sanford before Early flight to Portsmouth NH. My flight was at 6AM 10-16 staying at this hotel for three nights. When I woke up I had a medical emergency and had to be transported by ambulance from hotel to hospital. I asked Best western to give me charge me for no-show due to hospitalionand cedit for future nights of 10-18 & 10-19 for a future stay. Other hotels on itineray agreed. They absolutly refused. I obviously will not be staying here again even though this is a twice yearly trip. Customer service is absolutely non-existent. I would caution anyone not to go to this hotel. Best Western has just lost more than I have lost for any future travel.
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酒店回复: Sorry you had a medical emergency but you booked with no cancellation ,no change of date and no refund
5.0分
其他
Parking and ease of check in were great. Hotel is older needs a few updates but it was comfortable.
酒店回复: We appreciate your feedback
5.0分
家庭亲子
The place was very clean and quiet. It had a very nice breakfast with hot and cold options. The town has many shopping places.
酒店回复: We appreciate you staying with us. Thanks for the feedback
想当不错的
Dining area too congested, no variety of foods each day, no microwave in room.No cleaning services for 3 days
Staff was slow to check us in. Then the pool that they said was heated was ice cold. We went there to relax and use the pool to exercise in so this was disappointing. Also the walls were thin and whoever was in the room next to us was swearing a lot and demeaning whoever he was with. It was sad to hear the bad names and swearing he was calling out too!
Sadly we won’t be back here
Basic motel but very clean, comfortable bed, welcoming staff. Breakfast area spotless and with good options.
Everything was great, except for the HVAC unit, which was so loud, it was like sleeping on a Logan runway.
The staff was lovely and more communicstive then most hotels i have stayed with and the room cleanliness was top teir.
The room was very clean, breakfast was delicious, and every staff member we encountered was so polite and friendly! We will definitely stay there again!
I live in Florida and travel to NH and Maine frequently I always stay at park sleep and fly hotels in Sanford before Early flight to Portsmouth NH. My flight was at 6AM 10-16 staying at this hotel for three nights. When I woke up I had a medical emergency and had to be transported by ambulance from hotel to hospital. I asked Best western to give me charge me for no-show due to hospitalionand cedit for future nights of 10-18 & 10-19 for a future stay. Other hotels on itineray agreed. They absolutly refused. I obviously will not be staying here again even though this is a twice yearly trip. Customer service is absolutely non-existent. I would caution anyone not to go to this hotel. Best Western has just lost more than I have lost for any future travel.
Parking and ease of check in were great. Hotel is older needs a few updates but it was comfortable.
The place was very clean and quiet. It had a very nice breakfast with hot and cold options. The town has many shopping places.