酒店回复: Dear Michelle,Thank you for sharing your feedback with us. We apologize for the inconvenience of the closed pool and the oversight regarding the number of towels provided in your room. Your comments about the cleanliness of the floors and the housekeeper's entry without permission have been noted, and we will address these issues with our team to ensure improvements are made. We're glad to hear that you found the room updated nicely and that the owners were attentive to your needs. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager
2.0分
其他
原文
翻译提供方:Google
厕所里有蟑螂。我让它们在马桶里游来游去,然后把它们扔进下水道。
乙烯基地板非常脏,而且很粘。我们在那里的最后一天用拖把拖过。
5.0分
其他
原文
翻译提供方:Google
停车场没有积雪和冰。房间非常干净。暖气很棒,我实际上不得不调低温度,因为太热了。
展开
酒店回复: Dear Lisa,Thank you for the perfect 5 out of 5 rating! We're thrilled to hear that you had a positive experience with a snow-free parking lot, a very clean room, and fantastic heating. It's great that the accommodations met your expectations. We look forward to hosting you again on your future visits!Sincerely, Hotel Manager
酒店回复: Dear Laura,We're delighted to hear that you had a pleasant surprise during your stay with us! It's wonderful to know that you found our older facility well-kept and enjoyed the great breakfast. We can't wait to welcome you back next time you're in the area!Sincerely, Hotel Manager
酒店回复: Dear Kevin,We're glad to hear that you had a positive experience with our staff. It's wonderful that they were accommodating when you decided to extend your stay, allowing you to keep the same room at the same rate. Your feedback is appreciated, and we're pleased that we could provide you with a seamless and pleasant stay. We hope to have the opportunity to welcome you back again in the future!Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方:Google
有人告诉我,这是带椅子的步入式淋浴间。但实际上,这是带椅子的浴缸,根本没法洗澡!
展开
酒店回复: Dear Anne,Thank you for your feedback and your rating. We apologize for the discrepancy between the information you received and the actual bathroom facilities. We understand the importance of accurate descriptions and will work to address this issue to provide a more suitable experience for our guests in the future. We hope to offer you a better stay on your next visit.Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方:Google
位置很方便。地板不太干净。
展开
酒店回复: Dear DANIEL,Thank you for your 4 out of 5 rating! We're glad to hear that you found our location convenient. We apologize for the issue with the flooring cleanliness and appreciate your feedback. We'll address this to ensure a better experience for our guests.We hope to welcome you back for an improved stay in the future!Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方:Google
房间很干净,城镇区域相对安静且交通便利。
展开
酒店回复: Dear Terri,Thank you for the perfect score! We're delighted to hear that you found the room very clean and appreciated the quiet and easily accessible location in town. Your positive feedback is valued, and we hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager
这间房间是我为孙子和他的朋友预订的,他们来这里钓鱼。
食物很差。房间很脏。晚上真的很吵,脏兮兮的人整晚进进出出。工作人员还行。
游泳池关闭了。地板急需拖地。房间有点脏,但经过精心翻新。业主把一切都打理得井井有条,早餐也不错。我们确实预订了 4 人间,但只有三套毛巾。我们入住的第一天早上,管家未经允许就闯了进来,她只是敲了敲门,当我们没有回应时,她就直接进来了,但我们没有设置请勿打扰指示灯。总的来说,这不是最糟糕的体验。
厕所里有蟑螂。我让它们在马桶里游来游去,然后把它们扔进下水道。
乙烯基地板非常脏,而且很粘。我们在那里的最后一天用拖把拖过。
停车场没有积雪和冰。房间非常干净。暖气很棒,我实际上不得不调低温度,因为太热了。
我很惊喜地发现这家酒店如此好。虽然设施比较旧,但保养得很好。早餐很棒,很新鲜。环境安静、安全。下次来这里我一定会再住这里。
工作人员很好 - 我们原本只打算住一晚,后来决定多住一晚,他们非常乐于助人 - 我们以相同的价格保留了相同的房间。
有人告诉我,这是带椅子的步入式淋浴间。但实际上,这是带椅子的浴缸,根本没法洗澡!
位置很方便。地板不太干净。
房间很干净,城镇区域相对安静且交通便利。