酒店回复: On behalf of the entire hotel team, I want to thank you for sharing your experience with us at the TownePlace Suites EL Centro. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest. Your feedback has been shared with ours staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon
酒店回复: Dear Susana,Thank you for taking the time to share your experience with us. I see multiple areas for improvement in your review. I appreciate you bringing this to our attention. I will share your feedback with the staff in order to identify possible areas of opportunity.Thank you again for taking the time to provide feedback. I appreciate you choosing to stay with us.
5.0分
商务出差
Located was perfect and all staff super friendly. Traveling soon and will definitely stay there again.
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酒店回复: Dear Mrs. Madrigal,On behalf of the entire hotel team, I want to thank you for sharing your experience with us at the TownePlace Suites El Centro.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Management
4.0分
其他
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Very nice and friendly staff.
The thermostat in the room did not seem to work. The room was a little cold but the thermostat said 75 (which I don't believe is accurate because at home I keep mine at 72). I changed the temp to 76 and it seemed to make no difference. Other than that, my stay was fine.
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酒店回复: We recognize your time is valuable and appreciate the feedback you have provided. I'm delighted to know our staff service met your expectations; however, I also noticed some areas of opportunity in our Maintenance department. To better uphold our commitment to delivering exceptional service to every guest, I have shared your feedback with our team to ensure the necessary guidelines are in place and reviewed to improve our service. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
5.0分
商务出差
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Business Stay
The room was very clean, the staff was very informative and helpful. The hotel is in a great spot, being walking distance to many restaurants and gas stations just a couple minutes away. I did not experience any loud noises or strange activity.
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing your experience with us at the TownePlace Suites El Centro.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5.0分
其他
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PET FRIENDLY HOTEL
The breakfast was plentiful and tasty. They had plant-based options which was pretty cool. I felt very comfortable bringing my four legged kids to the hotel and I think it’s great that they just charge a $100 sanitation fee which I feel is very reasonable. the staff was very friendly. I would say the only thing that I would ask is that they put one or two water bottles in the room other than that I think everything was great. The beds were definitely very comfortable.
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing your experience with us at the TownePlace Suites EL Centro. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest. Your feedback has been shared with ours staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon
5.0分
其他
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Great Place
Great place to stay. Staff is very friendly, and the breakfast was great! Very convenient, close to freeway and many stoes & restaurants and yet it was very quiet. Definitely we will recommend and return to stay at Towne Place Marriott 👌
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing your experience with us at the TownePlace Suites EL Centro. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest. Your feedback has been shared with ours staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon
4.0分
商务出差
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Don't eat the breakfast
Room was nice good size, large. Bed was beat up a little uncomfortable like a fat man sat on the edge for the night. The free breakfast was not so good. The egg sandwich was microwaved kind of slimy, got a bowl of Cheerios the next day poor a limy milk in it almost lost it
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酒店回复: We recognize your time is valuable and appreciate the feedback you have provided. I'm delighted to know our staff service met your expectations; however, I also noticed some areas of opportunity in our Breakfast department. To better uphold our commitment to delivering exceptional service to every guest, I have shared your feedback with our team to ensure the necessary guidelines are in place and reviewed to improve our service.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
5.0分
情侣出游
Most comfortable beds we’ve stayed in for hotel… clean and largely spacious rooms!! Will stay again in other areas
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing your experience with us at the TownePlace Suites EL Centro. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest. Your feedback has been shared with ours staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon
抵达后工作人员热情友好。房间干净，位置便利，步行即可到达购物和餐饮场所。
付款后预订了一间单间套房，到达后他们告诉我没有其他房间可用，只有一间残疾人专用房。那天晚上晚些时候，我无法入睡，因为房间窗户外面就装着烧烤架，人们让我熬夜。早上 6 点，卧室墙的另一边有一个出口门，每次有人进出时我的床（床头板）都会摇晃。附近有同样的承包商（工人）在工作，但住在同一家酒店。我无法再入睡后，去向登记柜台后面的人报告，只能说声抱歉。回到我的房间 15 分钟后，有陌生人试图打开我的房门。那个人很困惑。现在 5 个小时后回到家，感觉非常困倦和疲倦，这是我住过的所有酒店中最糟糕的经历。
谢谢
Located was perfect and all staff super friendly. Traveling soon and will definitely stay there again.
Very nice and friendly staff.
The thermostat in the room did not seem to work. The room was a little cold but the thermostat said 75 (which I don't believe is accurate because at home I keep mine at 72). I changed the temp to 76 and it seemed to make no difference. Other than that, my stay was fine.
Business Stay
The room was very clean, the staff was very informative and helpful. The hotel is in a great spot, being walking distance to many restaurants and gas stations just a couple minutes away. I did not experience any loud noises or strange activity.
PET FRIENDLY HOTEL
The breakfast was plentiful and tasty. They had plant-based options which was pretty cool. I felt very comfortable bringing my four legged kids to the hotel and I think it’s great that they just charge a $100 sanitation fee which I feel is very reasonable. the staff was very friendly. I would say the only thing that I would ask is that they put one or two water bottles in the room other than that I think everything was great. The beds were definitely very comfortable.
Great Place
Great place to stay. Staff is very friendly, and the breakfast was great! Very convenient, close to freeway and many stoes & restaurants and yet it was very quiet. Definitely we will recommend and return to stay at Towne Place Marriott 👌
Don't eat the breakfast
Room was nice good size, large. Bed was beat up a little uncomfortable like a fat man sat on the edge for the night. The free breakfast was not so good. The egg sandwich was microwaved kind of slimy, got a bowl of Cheerios the next day poor a limy milk in it almost lost it
Most comfortable beds we’ve stayed in for hotel… clean and largely spacious rooms!! Will stay again in other areas